E-mail Replies Not Working?
Posted: Tuesday, April 30, 2019 10:09:28 AM
Ok, a couple of weeks ago I got an email (Zazzle Inquiry - Design question
) from a customer wanting a specific design on a product and have it up before May 1st. I replied (Respond by replying directly to this email.)3 days later with the links for the customer of the product I worked on for him. May 1st is tomorrow and those items that I worked on did not sell. I am starting to think the email replies are not working! Has anyone else experienced this problem as well?
Posted: Tuesday, April 30, 2019 2:09:31 PM
I just tested this on my own account and it seems to be working fine. Sent a question about a specific product as a customer. Received and replied directly to the email as a designer. Email was received immediately.
Posted: Tuesday, April 30, 2019 10:46:13 PM
He would'nt have grabbed those new images that you posted links to for his own use, without buying the product from your store RedWyvern Designs? Some more than tricky folks out there!! Jilly
Posted: Wednesday, May 01, 2019 6:38:14 AM
Hi all, not a tech issue so moving to Your Zazzle Store!
Posted: Wednesday, May 01, 2019 12:39:05 PM
orientcourt wrote:
He would'nt have grabbed those new images that you posted links to for his own use, without buying the product from your store RedWyvern Designs? Some more than tricky folks out there!! Jilly


Gah I Would hope not >_< Especially it was not fun to do lol.
Posted: Wednesday, May 01, 2019 12:39:57 PM
I am really hoping they just changed their minds or forgot (though considering the reason they needed the products I highly doubt they forgot). I just wish they had the kindness to respond if they did.
Posted: Wednesday, May 01, 2019 12:41:42 PM
Many of us have stories about customers who ask questions or for custom work, and are never heard from again.

I assume they changed their mind, found something they like better, or just plain flaked.

It's not polite, but it happens.
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