Can customers order products that are sold out?
Posted: Friday, May 03, 2019 5:23:49 AM
I had a customer order three of the makeaball_ baseball but hey are sold out. So guessing those orders will be canceled
Posted: Monday, May 06, 2019 12:30:47 PM
well since no reply i guess they can for some odd reason
Posted: Monday, May 06, 2019 1:10:50 PM
Maybe they used Transfer This Design to put your design on some other in-stock product.
Posted: Monday, May 06, 2019 1:15:07 PM
Sorry for the delayed response! It appears as though the orders you are referring to were placed before the baseballs went out of stock. You should expect these orders to be processed as normal. Smile
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