Amazon Theft 5 pages: [1] 2 3 4 5
Posted: Friday, July 24, 2015 7:46:23 AM
Hardly awake only to discover some of my art has been stolen and is being sold on Amazon. (joy- only not) This "seller" has a lot of work that looks like it came from Zazzle (mine did) and more than one design under each listing. I urge you to go through the 20 some pages and see if your work or someone you know's work has been stolen. We creative folk have to look out for each other. Smile

The "store": http://www.amazon.com/s/ref=bl_dp_s_web_1064954?ie=UTF8&node=1064954&field-brandtextbin=MR+DIY

The link to report it: https://www.amazon.com/gp/help/reports/infringement

I spend HOURS drawing all of my work so... yeah... frustrated.
Posted: Friday, July 24, 2015 9:55:44 AM
I just checked the items. None of them are mine, but I do recognize some of them from here on Zazzle. Ordinarily I don't pay that much attention to Zazzle items on Amazon. Most of the time those listed on Amazon are legitimate--put there by Zazzle or affiliates. I hardly think MR DIY is an affiliate. The links don't seem to go back to Zazzle and the monograms seem to be fixed (as opposed to template). Hopefully others will have a look.
Posted: Friday, July 24, 2015 10:14:28 AM
This was brought to Z's attention in the Pro forum and Z is investigating. The people posting these are not affiliates.
Posted: Friday, July 24, 2015 11:00:19 AM
This is an ongoing battle. You might want to check Rock Bull and Monkey Pad too because those sellers have also been stealing my and other artists' images to sell on mousepads on Amazon. Since they've been reported numerous times I suspect it may be the same people behind the stores and they just keep changing names or shuffling images between them.
Posted: Friday, July 24, 2015 12:47:09 PM
Many of these on Amazons are not selling anything. They are copying designs onto say a mousepad, or in some cases the entire product picture (even so far as saying by Zazzle). They open a store take orders and never produce.

If you look at the reviews they are all within a month and probably by them. There is a contact the seller button. I contact them tell them ask them where they got permission to sell my art? And also contact Amazon. The problem is in a day or two its usually gone but they open another under a new company name.

Its insidious. Amazon apparently is not checking on the authenticity of these companies. The problem lies with Amazon and by now they should have in place some sort of system to verify if these people actually have a company that makes what they claim. There is also a way to check forgot how, to see when their company opened. And its usually a month or so ago.

This may be what this one is not sure but its wide spread.
Posted: Friday, July 24, 2015 1:07:29 PM
Christine from Zazzle checked into the Pro forums to say they are looking into this. In the past day I've filed a total of 44 complaints with Amazon. One design was posted in several stores 19 times. So if you find one of your designs, chances are it's listed in other places too.

I did notice that most of the designs that were stolen had no personalization. So my future designs will try to incorporate that element.
Posted: Friday, July 24, 2015 5:00:47 PM
C Bendel wrote:
Christine from Zazzle checked into the Pro forums to say they are looking into this. In the past day I've filed a total of 44 complaints with Amazon. One design was posted in several stores 19 times. So if you find one of your designs, chances are it's listed in other places too.

I did notice that most of the designs that were stolen had no personalization. So my future designs will try to incorporate that element.


I sell directly through Amazon via a company that puts my work on their products and cannot tell you how many of these stores have been up then down. Many overseas so finding who they are and then if you did prosecuting is not reality. So I all we can do is write them, and tell them to stop and that you are reporting them. The company I work for has pretty much given up as I said they close it then another opens. Amazon needs to step up to the plate.
Posted: Sunday, July 26, 2015 11:40:12 PM
Just found two Amazon stores that stole my designs, see if they have any of yours:

Store name: Cateyes

http://www.amazon.com/gp/aag/main?ie=UTF8&asin=&isAmazonFulfilled=&isCBA=&marketplaceID=ATVPDKIKX0DER&orderID=&protocol=current&seller=AUO982P1STLR7&sshmPath=

Store name: Throw Pillow Covers

http://www.amazon.com/s/ref=bl_dp_s_web_1055398?ie=UTF8&node=1055398&field-brandtextbin=Throw+Pillow+Cover


ps. This description, lol:

"Dear buyer, please notice that the Cateyes brand is only sold by Cateyes store, other stores that sell this case are fake and we can't ensure their quality. Thank you."
Posted: Sunday, July 26, 2015 11:50:14 PM
http://www.kitchendiningbeddingbath.com/
found this website spoofing as zazzle.com

http://www.apknow.com/apps/zazzle/
no idea who these people are but references zazzle apk. (broken english and other errors found) [google search china region only]

keeping an eye on www.ali baba.com & www.aliexpress.com they always seem to have something there thats not supposed to be there.
wow even just typing their name seems to be bad. i put a space in that up tehre cause it showed up as virus alert something. even their name is dangerous smh

Posted: Monday, July 27, 2015 4:35:49 AM
Feeby Neko wrote:
Hardly awake only to discover some of my art has been stolen and is being sold on Amazon. (joy- only not) This "seller" has a lot of work that looks like it came from Zazzle (mine did) and more than one design under each listing. I urge you to go through the 20 some pages and see if your work or someone you know's work has been stolen. We creative folk have to look out for each other. Smile

The "store": http://www.amazon.com/s/ref=bl_dp_s_web_1064954?ie=UTF8&node=1064954&field-brandtextbin=MR+DIY

The link to report it: https://www.amazon.com/gp/help/reports/infringement

I spend HOURS drawing all of my work so... yeah... frustrated.

I looked through all the pages, and though none of my designs were there (I've done little in the way of mouse pads), I recognized a large number of designs. What I also noticed were the images (definitely pulled from Zazzle) and the fact that the quality is exceedingly low. I thought maybe it was just the thumbs, but clicking on a product shows even worse low quality, a sure sign of stolen images.

I see something similar in my other business, all of us who are legitimate third-party designers for a software company having been stolen from again and again. The thieves became so bold that they even stole from the software company. Several of us spotted it instantly and reported it directly to the company, which took matters into its own hands, and the web site(s) were wiped out, not within days, but within hours. The company is medium-sized, and I figure if they can get such instant action, so can Zazzle.

Most often, the thieves are Asian, so going after the individuals is likely a lost cause, but going directly to the host, telling them to wipe out the copyright infringement or else, seems to work admirably.
Posted: Monday, July 27, 2015 6:55:15 AM
Kenneth Kenji Yoncich wrote:
http://www.kitchendiningbeddingbath.com/
found this website spoofing as zazzle.com

http://www.apknow.com/apps/zazzle/
no idea who these people are but references zazzle apk. (broken english and other errors found) [google search china region only]

keeping an eye on www.ali baba.com & www.aliexpress.com they always seem to have something there thats not supposed to be there.
wow even just typing their name seems to be bad. i put a space in that up tehre cause it showed up as virus alert something. even their name is dangerous smh


kitchendiningbeddingbath.com actually contains a redirect to aliexpress.com.
Posted: Monday, July 27, 2015 8:08:07 AM
MauLoa is right. It's like playing whack-a-mole. As soon as thieves are removed they pop right back up again with the same stolen designs under a new name on both Amazon and Aliexpress.

That kitchendiningbeddingbath site is something else. I looked it up on http://whois.icann.org and it's based in Minnesota. For me, it's a mirror of Zazzle.com -- no redirect to aliexpress. Very odd.
Posted: Monday, July 27, 2015 9:42:53 AM
ArsBotanica wrote:
MauLoa is right. It's like playing whack-a-mole. As soon as thieves are removed they pop right back up again with the same stolen designs under a new name on both Amazon and Aliexpress.

That kitchendiningbeddingbath site is something else. I looked it up on http://whois.icann.org and it's based in Minnesota. For me, it's a mirror of Zazzle.com -- no redirect to aliexpress. Very odd.

The redirect happens if you click the circlular icon that on Zazzle would direct you to your profile.
Posted: Monday, July 27, 2015 4:52:26 PM
Hey everyone! This is really terrible. No one has said it yet but. . . thanks for looking out Feeby Neko and everyone else that added to this thread. I'm sure you've helped a lot of people.

Is there a way to protect our stuff? Probably not but. . . Figured I'd ask anyway.

PDL
Posted: Monday, July 27, 2015 6:59:30 PM
Felosarix: Ah, so that's it. I just went to check it out and got this:

"Access is denied.
HR.countrysearch.shuzixizang.comNC.countrysearch.shuzixizang.combeurs"

I wonder if the Chinese thieves hacked the site of the lady in Minnesota?

Paris DL: There's a link for reporting stolen designs to Amazon in the original post on this thread. I sent in a long list, but haven't heard back from them yet, other than the autoresponder reply that they'd received my complaints but expect the stolen designs will be duly removed from the Amazon site.
Posted: Tuesday, July 28, 2015 4:29:07 AM
Question: How do you find such stores on Amazon? Do you type in specific search terms?
Posted: Tuesday, July 28, 2015 7:18:57 AM
artisanpillows wrote:
Question: How do you find such stores on Amazon? Do you type in specific search terms?


They usually don't even bother to change our titles, so you can just search Amazon using the titles or main keywords for your products to see if any of yours were stolen.
Posted: Tuesday, July 28, 2015 1:25:32 PM
ArsBotanica wrote:
artisanpillows wrote:
Question: How do you find such stores on Amazon? Do you type in specific search terms?


They usually don't even bother to change our titles, so you can just search Amazon using the titles or main keywords for your products to see if any of yours were stolen.

Ha! I didn't think of that. I should have applied the KISS principal. Grin
Posted: Tuesday, July 28, 2015 2:58:54 PM
ArsBotanica wrote:
artisanpillows wrote:
Question: How do you find such stores on Amazon? Do you type in specific search terms?


They usually don't even bother to change our titles, so you can just search Amazon using the titles or main keywords for your products to see if any of yours were stolen.


Amazon usually does not get back to our reporting these people. But I have seen them taken down most of the time. And yes they do not change much even where they are made. That is why most are not even making anything just hoping you use your credit card and order then never deliver. When they first started they were on there for a month or two and reviews were coming in saying the product was never sent. Now so many people are catching them they are gone pretty quick. I am shocked Amazon has not done something to stop this. But again catching them is the key. Needs to be a screening process before you can sell anything.

Posted: Tuesday, July 28, 2015 9:33:49 PM
Just received an email from Amazon asking for more information on the complaint I submitted two days ago. Here is the additional information they want, so I'm just posting them for anyone who wanna make their complaints more detailed:

Quote:
Before we can respond to your complaint, we ask that you clarify how these items infringe your rights by re-submitting your complaint with your answers to these questions:

1. Are you the manufacturer?
2. Do you believe the offers in your complaint do not match the product detail pages?
3. Do you believe that your trademark appears on products that you do not manufacturer?
4. Do you believe that your trademark is used inappropriately on the product detail pages?
5. Have you placed test orders? If yes, be sure to provide the Amazon order numbers.
Posted: Wednesday, July 29, 2015 10:42:10 AM
SSHappyStore wrote:
Just received an email from Amazon asking for more information on the complaint I submitted two days ago. Here is the additional information they want, so I'm just posting them for anyone who wanna make their complaints more detailed:

Quote:
Before we can respond to your complaint, we ask that you clarify how these items infringe your rights by re-submitting your complaint with your answers to these questions:

1. Are you the manufacturer?
2. Do you believe the offers in your complaint do not match the product detail pages?
3. Do you believe that your trademark appears on products that you do not manufacturer?
4. Do you believe that your trademark is used inappropriately on the product detail pages?
5. Have you placed test orders? If yes, be sure to provide the Amazon order numbers.

I get why they're asking about trademark, but copyright matters, too.

It's sounding more and more like Amazon doesn't care if someone is selling stolen intellectual property via their site, unless perhaps the party is a major company with trademarks, and big enough to do them some damage via a lawsuit.

Really wish Zazzle would step up on our behalf in this matter.
Posted: Wednesday, July 29, 2015 10:58:41 AM
This is their standard auto-reply, and yes, I got the same and it's frustrating. Just do as they say and write back again and they'll take the items off Amazon. I think they make you jump through more hoops just to show you're serious and buy them some time while making it look like they're doing something. And yes, it's incredibly frustrating, especially when you're reporting a long list of stolen designs and stores selling them -- all those ASIN numbers. Ugh.
Posted: Wednesday, July 29, 2015 2:18:13 PM
Thanks for letting us know about this! I recognize a few of these images. This is a perfect example of why Zazzle needs to decrease the image preview sizes; it just invites theft. There's no reason to have such a huge zoom image or preview. Even with the Zazzle watermark enabled, the words are small and very transparent and don't cover whole image. But that's not where they're getting the image. When you do a "save as" on the preview, there's NO watermark! So, even though it's not a high resolution image, people are getting a nice large image that they didn't spend a long time designing for FREE. They can use it for web graphics, blogs, print out for a sticker, etc. Zazzle used to have a perfect system where you couldn't save an image, it would just be a dot- Why did they change that??
Posted: Wednesday, July 29, 2015 2:54:36 PM
Has anybody heard of this site? I found a couple of my designs which doesnt lead back to my store. Looks like there are other zazzle cases up there as well. http://artimagesfrom.com/famous-best-friends-forever-iphone-cases/
Posted: Wednesday, July 29, 2015 3:42:18 PM
abstractpaintings wrote:
Thanks for letting us know about this! I recognize a few of these images. This is a perfect example of why Zazzle needs to decrease the image preview sizes; it just invites theft. There's no reason to have such a huge zoom image or preview. Even with the Zazzle watermark enabled, the words are small and very transparent and don't cover whole image. But that's not where they're getting the image. When you do a "save as" on the preview, there's NO watermark! So, even though it's not a high resolution image, people are getting a nice large image that they didn't spend a long time designing for FREE. They can use it for web graphics, blogs, print out for a sticker, etc. Zazzle used to have a perfect system where you couldn't save an image, it would just be a dot- Why did they change that??


Good question. It worked why change it.

I have found that more than not people stealing my images are not selling them they are doing what I explained, copying the product and saying it was for sale. It is so much easier to go after someone legitimate and these people are not.

It is happening to every POD I am on. And I am pretty sure Zazzle as well as the others have contacted Amazon about it. Its on Amazon they need to tighten up who they allow to sell, the POD's cannot make Amazon do anything.

It is just insidious.
Posted: Thursday, July 30, 2015 2:03:44 AM
Posted: Saturday, August 01, 2015 10:29:48 AM
Thanks for the information. I discovered 4 images of mine being used without permission on Amazon, and filed a complaint. They emailed back, stating that they had removed the ASIN infractions which I'd sited - however, that hasn't actually happened, yet...
Posted: Tuesday, August 04, 2015 3:54:47 PM
I've been going round and round with Amazon, they've taken down some listings but not others. It's maddening, I put together a petition on Change.org. If you could sign it and also share I'd greatly appreciate it. Love

https://www.change.org/p/amazon-com-remove-product-listings-that-sell-stolen-artwork-shut-down-stores-that-violate-the-seller-agreement-with-regard-to-intellectual-property-rights-and-have-a-better-vetting-process-in-place-to-approve-sellers
Posted: Tuesday, August 04, 2015 4:27:40 PM
C Bendel wrote:
I've been going round and round with Amazon, they've taken down some listings but not others. It's maddening, I put together a petition on Change.org. If you could sign it and also share I'd greatly appreciate it. Love

https://www.change.org/p/amazon-com-remove-product-listings-that-sell-stolen-artwork-shut-down-stores-that-violate-the-seller-agreement-with-regard-to-intellectual-property-rights-and-have-a-better-vetting-process-in-place-to-approve-sellers

Well done. Signed, tweeted, and hoping for much support. Thank you on behalf of us all.
Posted: Tuesday, August 04, 2015 9:20:52 PM
Found another art thief Amazon store: Merry-Store

http://www.amazon.com/gp/aag/main?ie=UTF8&asin=&isAmazonFulfilled=&isCBA=&marketplaceID=ATVPDKIKX0DER&orderID=&protocol=current&seller=ATYIF8SMH0D7B&sshmPath=

Merry-Store and Cat Eyes are both from China. After I reported Cat Eye's Amazon store, there are now no more product in their storefront. Grin

Thanks for the petition! Love
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