 Groups: ProSeller
Joined: 4/28/2009 Posts: 57 Location: Northern
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Why can't I have the customer view all main categories? Even if it's 50 or more. Not talking about sub-categories.
What I want is to show more than 10 categories under the Home public tab.
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 Groups: ProSeller
Joined: 3/27/2014 Posts: 8,641
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What happens, when viewed as a customer, if you click "View all categories"? When I do this, it shows all my categories. I have only 20, so I don't know what would happen if I had 50.
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 Groups: ProSeller
Joined: 4/28/2009 Posts: 57 Location: Northern
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I don't know, maybe it takes time to show. This site is frustration with how slow it can be. I'm reorganizing my store to be much easier to find stuff. The main categories are so wide. Like "transportation" would have planes and cars under it.
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 Groups: Member, Zazzle Admin, Zazzle Employee
Joined: 9/30/2014 Posts: 1,480 Location: Cork City
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I can see 9 categories when i click to via all. Should there be more? If you made edits, they may need to index.
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 Groups: ProSeller
Joined: 3/27/2014 Posts: 8,641
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Weird. I see 9 categories until I click View All. Then there are only 8 showing.
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 Groups: ProSeller
Joined: 4/28/2009 Posts: 57 Location: Northern
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James, I have been reorganizing the categories since this post. I've made so many changes. When it's done I will have "9 main and 1-2 layers of sub categories.
I do have a main category labeled "can't delete". Can zazzle remove that folder for me? It may have HTML in it from a flash game. I did that long ago.
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 Groups: ProSeller
Joined: 3/27/2014 Posts: 8,641
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I now see 12 categories until I click "View All Categories," at which point I see only 11 categories. This can't possibly be an error you've made. It's something Zazzle is (or isn't) doing.
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 Groups: Member, Zazzle Admin, Zazzle Employee
Joined: 9/30/2014 Posts: 1,480 Location: Cork City
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11 on front, 11 at the back. All looks good now. If there are meant to be 12, its prob indexing. I'll see if we can get that category deleted for you.
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 Groups: Member, Zazzle Admin, Zazzle Employee
Joined: 9/25/2017 Posts: 76
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Appears to be a technical issue here. Our team is looking into this! Moving thread to Tech forum.
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