Second Content 9 pages: First ... 2 3 4 5 6 7 [8] 9
Posted: Saturday, January 25, 2020 12:27:47 PM
B.Nickerson wrote:
Zazzle isn't replying, because, if I'm reading this correctly, a royalty sharing by the primary designer with the designer of secondary content is part of our Collaboration agreement that became automatic in November.

Here's the royalty info link from the Collaboration agreement:
Quote:
https://help.zazzle.com/hc/en-us/articles/360037785973-Zazzle-Royalty-and-Referral-Percentages
You can read this to make sure I've spoken correctly. (You can find it in the news area from the forum in your store Home page.)

Really, Zazzle could've just respectfully referred us to this above link right away.






What they could answer is whether or not they ever plan to offer opt outs now that they have gathered more feedback.

Posted: Sunday, January 26, 2020 12:31:17 PM
JB Designs wrote:
@zazzle - Is adding from your new background section a 1.96% royalty share or a 25% royalty share?

---

I don't like how easy it is for customers that liked my design enough to enter the design tool, to be pulled away to another designer through the little "i" (info) icon on each image. It almost feels like I'm "advocating" or "supporting" them... reality is I have no choice if I allow customization... To bad the customer doesn't know I loose if they choose to add one of these backgrounds...

But at least now we can see who they all are...



While I do love Zazzle and the mostly ease of their site...
100% agree with this and the other designers regarding this secondary content issue, among other things affecting designer's! This is NOT a good business model or practice by Zazzle, nor anyone else to do this to an artist's original work! It does not seem professional. It seems underhanded and undermines and takes advantage of the independent artist's and their hard work of creating and publishing their own designs to their Zazzle stores! The thought of the POD platform for independent artist's was wonderful! But more and more the designer's lose out in more than one way, and the fun or joy of creating and publishing our original copyrighted designs now to our store's is just not the same! Independent artist's helped to build up this type of POD site to what it is and continue to do so, but now it seems they are NOT as needed or worth as much to the company anymore. Read of many designer's hiding their items, redoing or editing their original designs to turn off customization, or are just disgusted and fed up and are closing up shop here over the last few months due to this new change, and also for not getting paid enough royalties for their original designs and hard work via their sales from their Zazzle storefronts. Designer's should be treated more professionally within the marketplace store environment, and compensated much more fairly in pay, as such this contributes to their family and livelihood and is their income in many cases rightfully so for their hard work! Designer's are professionals and don't work for free or peanuts, and they shouldn't have to go through all of this nonsense to try and earn a decent living. Wonder how that will affect Zazzle's bottom line with so many independent artist's making changes to their store items, or closing up shop altogether? Zazzle has the big brand names they brought on afterwards and continue to add the brand names; but they cannot replace the independent original creativity you just don't find everyday or everywhere from the artist's and photographer's original pieces of work for sale! I've always preferred the original creativity and quality of unique items to purchase, say for our home that are handmade or handpainted, etc., rather than the same old that you see everywhere in stores. That is the genuine appeal!
Posted: Saturday, February 01, 2020 7:41:58 PM
TamiraZDesigns wrote:
JB Designs wrote:
@zazzle - Is adding from your new background section a 1.96% royalty share or a 25% royalty share?

---

I don't like how easy it is for customers that liked my design enough to enter the design tool, to be pulled away to another designer through the little "i" (info) icon on each image. It almost feels like I'm "advocating" or "supporting" them... reality is I have no choice if I allow customization... To bad the customer doesn't know I loose if they choose to add one of these backgrounds...

But at least now we can see who they all are...



While I do love Zazzle and the mostly ease of their site...
100% agree with this and the other designers regarding this secondary content issue, among other things affecting designer's! This is NOT a good business model or practice by Zazzle, nor anyone else to do this to an artist's original work! It does not seem professional. It seems underhanded and undermines and takes advantage of the independent artist's and their hard work of creating and publishing their own designs to their Zazzle stores! The thought of the POD platform for independent artist's was wonderful! But more and more the designer's lose out in more than one way, and the fun or joy of creating and publishing our original copyrighted designs now to our store's is just not the same! Independent artist's helped to build up this type of POD site to what it is and continue to do so, but now it seems they are NOT as needed or worth as much to the company anymore. Read of many designer's hiding their items, redoing or editing their original designs to turn off customization, or are just disgusted and fed up and are closing up shop here over the last few months due to this new change, and also for not getting paid enough royalties for their original designs and hard work via their sales from their Zazzle storefronts. Designer's should be treated more professionally within the marketplace store environment, and compensated much more fairly in pay, as such this contributes to their family and livelihood and is their income in many cases rightfully so for their hard work! Designer's are professionals and don't work for free or peanuts, and they shouldn't have to go through all of this nonsense to try and earn a decent living. Wonder how that will affect Zazzle's bottom line with so many independent artist's making changes to their store items, or closing up shop altogether? Zazzle has the big brand names they brought on afterwards and continue to add the brand names; but they cannot replace the independent original creativity you just don't find everyday or everywhere from the artist's and photographer's original pieces of work for sale! I've always preferred the original creativity and quality of unique items to purchase, say for our home that are handmade or handpainted, etc., rather than the same old that you see everywhere in stores. That is the genuine appeal!


Well said, Tamira!
Posted: Sunday, February 02, 2020 10:57:34 AM
Posted: Wednesday, November 13, 2019 10:05:53 AM

James C wrote:
I will do more of a AMA style thread after the initial response. I wanted to make sure we have the primary questions addressed before we get into how it affects the details.

James C

Still Waiting.
Posted: Sunday, February 02, 2020 3:10:15 PM
RoyK_is_a_She wrote:
Posted: Wednesday, November 13, 2019 10:05:53 AM

James C wrote:
I will do more of a AMA style thread after the initial response. I wanted to make sure we have the primary questions addressed before we get into how it affects the details.

James C

Still Waiting.


+1
Posted: Thursday, February 06, 2020 1:39:04 PM
+1

If they're collecting details, they ought to explain this decision to carve out a royalty fee for the secondary designer from the primary designers royalty? I chose my royalty percentage, what I hope to earn. That this secondary content should be called "free" is a lie----somebody has to pay---and if it's not the customer or Zazzle, then it's us.

And that there's no restriction to prevent a customer from adding a secondary content behind something locked in the primary design really bugs me. There absolutely should be a pop-up warning to let a customer know their choice won't be seen. I, as primary designer should have the right to lock my design elements without any fear or concern I'll end up robbed of my royalty because of some blunder on the customers part.You Zazzle, should protect us from that with such a warning.
Posted: Thursday, February 06, 2020 2:09:13 PM
B.Nickerson wrote:
+1

If they're collecting details, they ought to explain this decision to carve out a royalty fee for the secondary designer from the primary designers royalty? I chose my royalty percentage, what I hope to earn. That this secondary content should be called "free" is a lie----somebody has to pay---and if it's not the customer or Zazzle, then it's us.

And that there's no restriction to prevent a customer from adding a secondary content behind something locked in the primary design really bugs me. There absolutely should be a pop-up warning to let a customer know their choice won't be seen. I, as primary designer should have the right to lock my design elements without any fear or concern I'll end up robbed of my royalty because of some blunder on the customers part.You Zazzle, should protect us from that with such a warning.


Well stated.

another +1 to the list.
Posted: Friday, February 07, 2020 3:48:37 AM
Jules wrote:
Jules wrote:
­čî╝Shelli Fitzpatrick wrote:
Has anyone seen what this looks like in the sales and earnings reports yet?

Why we haven't had at least that question answered yet is troubling.


I think this is an example. The only reason I can think of for the strange royalty figures in the second sale is that there has been an adjustment for secondary content. My actual royalty is set at 14.9% for both cards. Note that the 'User Option' royalty has also been decreased:



It would be normal for both cards to have a 'c' for customization: I expect buyers to use the template feature to add their choice of name. There is no other indication of edits/additions by the buyer.

Zazzle - Can you confirm if what I see here is the charge for secondary content, made by adjusting the royalty percentages?


ZAZZLE - Please could I have an answer to my question from 3rd January. It is quite straight forward. Either "Yes, this is a secondary content adjustment" or "No, it's something else".


Bump! Still waiting for an answer Zazzle. PLEASE!
Posted: Friday, February 07, 2020 6:46:32 AM
Jules wrote:
Jules wrote:
Jules wrote:
­čî╝Shelli Fitzpatrick wrote:
Has anyone seen what this looks like in the sales and earnings reports yet?

Why we haven't had at least that question answered yet is troubling.


I think this is an example. The only reason I can think of for the strange royalty figures in the second sale is that there has been an adjustment for secondary content. My actual royalty is set at 14.9% for both cards. Note that the 'User Option' royalty has also been decreased:



It would be normal for both cards to have a 'c' for customization: I expect buyers to use the template feature to add their choice of name. There is no other indication of edits/additions by the buyer.

Zazzle - Can you confirm if what I see here is the charge for secondary content, made by adjusting the royalty percentages?


ZAZZLE - Please could I have an answer to my question from 3rd January. It is quite straight forward. Either "Yes, this is a secondary content adjustment" or "No, it's something else".


Bump! Still waiting for an answer Zazzle. PLEASE!


I wish they would answer, there are many of us waiting to hear what the answer is.

on a side note did anyone notice that the OP of this thread is MIA?
Posted: Friday, February 07, 2020 9:11:49 AM
­čî╝Shelli Fitzpatrick wrote:


on a side note did anyone notice that the OP of this thread is MIA?

I'm not sure what MIA means? But anyway, I was the OP and I deleted the original post, because my question was addressed to Zazzle and they never responded, so I decided to delete it all together.
Posted: Friday, February 07, 2020 9:16:42 AM
Hi all,

I understand that you are still waiting for clarification on the shared royalty structure and this policy. We thank you for your patience and your input into the various threads on the topic. Rest assured, we are taking on board all of your feedback which will allow us as a company to fully discuss this further once the time is right. Again, your opinions and suggestions have been heard and I am happy to relay the recent discussions in this thread to our team and relevant parties.

Thank you Roses

P!
Posted: Friday, February 07, 2020 9:27:47 AM
Funcards wrote:
­čî╝Shelli Fitzpatrick wrote:


on a side note did anyone notice that the OP of this thread is MIA?

I'm not sure what MIA means? But anyway, I was the OP and I deleted the original post, because my question was addressed to Zazzle and they never responded, so I decided to delete it all together.


I see, okay.. Smile

MIA means missing in action.
Posted: Friday, February 07, 2020 12:56:13 PM
Padie wrote:
Hi all,

I understand that you are still waiting for clarification on the shared royalty structure and this policy. We thank you for your patience and your input into the various threads on the topic. Rest assured, we are taking on board all of your feedback which will allow us as a company to fully discuss this further once the time is right. Again, your opinions and suggestions have been heard and I am happy to relay the recent discussions in this thread to our team and relevant parties.

Thank you Roses

P!

When the "time is right"? Seriously? The time was right the day the new terms were announced - October 23, 2019. Then the time was right when the first designer asked how their revenues and royalties were to be calculated. Then the time was right when secondary was launched in the marketplace prior to the terms' effective date. Then the time was right the first time a designer asked "what's going on with my money?" The time was right when James C. said he would do an AMA-styled post. The time was right before we started paying for it. The time has been right for 106 days. And if Zazzle doesn't think so, when in God's name will it be "the right time"? If this is some insane experiment, it's unfairly at our expense and all the while Zazzle waits for "when the time is right" to explain it?

And this answer doesn't even say WE will get responses to our questions - it's says Zazzle will discuss it as a company.

Not directed at you, Padie, but you're stuck being on the front lines. This is the most non-answer I've seen in a long time. That's saying something, considering this is an election year in the US.
Posted: Friday, February 07, 2020 1:01:21 PM
RoyK_is_a_She wrote:
Padie wrote:
Hi all,

I understand that you are still waiting for clarification on the shared royalty structure and this policy. We thank you for your patience and your input into the various threads on the topic. Rest assured, we are taking on board all of your feedback which will allow us as a company to fully discuss this further once the time is right. Again, your opinions and suggestions have been heard and I am happy to relay the recent discussions in this thread to our team and relevant parties.

Thank you Roses

P!

When the "time is right"? Seriously? The time was right the day the new terms were announced - October 23, 2019. Then the time was right when the first designer asked how their revenues and royalties were to be calculated. Then the time was right when secondary was launched in the marketplace prior to the terms' effective date. Then the time was right the first time a designer asked "what's going on with my money?" The time was right when James C. said he would do an AMA-styled post. The time was right before we started paying for it. The time has been right for 106 days. And if Zazzle doesn't think so, when in God's name will it be "the right time"? If this is some insane experiment, it's unfairly at our expense and all the while Zazzle waits for "when the time is right" to explain it?

And this answer doesn't even say WE will get responses to our questions - it's says Zazzle will discuss it as a company.

Not directed at you, Padie, but you're stuck being on the front lines. This is the most non-answer I've seen in a long time. That's saying something, considering this is an election year in the US.


Thank you
Posted: Friday, February 07, 2020 3:28:15 PM
­čî╝Shelli Fitzpatrick wrote:
RoyK_is_a_She wrote:
Padie wrote:
Hi all,

I understand that you are still waiting for clarification on the shared royalty structure and this policy. We thank you for your patience and your input into the various threads on the topic. Rest assured, we are taking on board all of your feedback which will allow us as a company to fully discuss this further once the time is right. Again, your opinions and suggestions have been heard and I am happy to relay the recent discussions in this thread to our team and relevant parties.

Thank you Roses

P!

When the "time is right"? Seriously? The time was right the day the new terms were announced - October 23, 2019. Then the time was right when the first designer asked how their revenues and royalties were to be calculated. Then the time was right when secondary was launched in the marketplace prior to the terms' effective date. Then the time was right the first time a designer asked "what's going on with my money?" The time was right when James C. said he would do an AMA-styled post. The time was right before we started paying for it. The time has been right for 106 days. And if Zazzle doesn't think so, when in God's name will it be "the right time"? If this is some insane experiment, it's unfairly at our expense and all the while Zazzle waits for "when the time is right" to explain it?

And this answer doesn't even say WE will get responses to our questions - it's says Zazzle will discuss it as a company.

Not directed at you, Padie, but you're stuck being on the front lines. This is the most non-answer I've seen in a long time. That's saying something, considering this is an election year in the US.


Thank you


Exactly!
Posted: Friday, February 07, 2020 4:18:38 PM
Jules wrote:


Bump! Still waiting for an answer Zazzle. PLEASE!


Hello Jules, I looked into the order and yes, the reason your royalty was adjusted was that there were two pieces of secondary content added to the design by the customer.

James C
Posted: Friday, February 07, 2020 4:47:23 PM
Well, Lo and Behold! I was beginning to fear James C had dropped off the face of the earth! Happy
Posted: Saturday, February 08, 2020 6:40:07 AM
James C wrote:
Jules wrote:


Bump! Still waiting for an answer Zazzle. PLEASE!


Hello Jules, I looked into the order and yes, the reason your royalty was adjusted was that there were two pieces of secondary content added to the design by the customer.

James C


Can you please explain why there is not some kind of flag in the earnings reports that let us know this? It seems to me that something like that should have been in place before you started deducting this fee.

a small s s=secondary or sc=secondarycontent sb=secondarybackground

etc... adding more for whatever new content you are going to add in the future.

Please!

I am trying to think of another example of where I might be asked (forced really since you didn't ask me) to pay for something that I am not allowed to see and I am not allowed to know when I am paying for it or what it is that I am paying for.

Sorry, but I am coming up blank. It just doesn't happen. Only at Zazzle...
Posted: Saturday, February 08, 2020 7:34:31 AM
Kinda like looking at your pay stub. You wanna know (legally need to know) what each line item deduction is for.

As a company why would you risk not having detailed transaction reports.
Posted: Saturday, February 08, 2020 11:12:25 AM
James C wrote:
Jules wrote:


Bump! Still waiting for an answer Zazzle. PLEASE!


Hello Jules, I looked into the order and yes, the reason your royalty was adjusted was that there were two pieces of secondary content added to the design by the customer.

James C

James, can you also confirm that the zero royalty notification some of us received, was a sales notification for the second content and that it was send to us in error and was actually meant for the maker of the second content?
https://forum.zazzle.com/gallery/zero_royalty_question
Posted: Saturday, February 08, 2020 11:44:07 AM
Funcards wrote:
James, can you also confirm that the zero royalty notification some of us received, was a sales notification for the second content and that it was send to us in error and was actually meant for the maker of the second content?
https://forum.zazzle.com/gallery/zero_royalty_question

I certainly hope Secondary Content providers aren't receiving and aren't supposed to receive notifications of what Primary Designers are selling, especially in light of our not knowing what is being added to our designs OR how our money is being siphoned off. If Secondary Content providers are receiving emails indicating what we are selling, I consider that a privacy violation.
Posted: Saturday, February 08, 2020 11:45:06 AM
ThePinkRibbonShoppe wrote:
Kinda like looking at your pay stub. You wanna know (legally need to know) what each line item deduction is for.

As a company why would you risk not having detailed transaction reports.

+1 I'm sure Zazzle has detailed transaction reports. The problem is that we don't.
Posted: Saturday, February 08, 2020 11:46:18 AM
­čî╝Shelli Fitzpatrick wrote:
I am trying to think of another example of where I might be asked (forced really since you didn't ask me) to pay for something that I am not allowed to see and I am not allowed to know when I am paying for it or what it is that I am paying for.

Sorry, but I am coming up blank. It just doesn't happen. Only at Zazzle...

+1 Pretty sure if any Zazzle employee was getting a deduction from their pay, they'd demand to see the detail.
Posted: Saturday, February 08, 2020 12:29:30 PM
RoyK_is_a_She wrote:
ThePinkRibbonShoppe wrote:
Kinda like looking at your pay stub. You wanna know (legally need to know) what each line item deduction is for.

As a company why would you risk not having detailed transaction reports.

+1 I'm sure Zazzle has detailed transaction reports. The problem is that we don't.


I need to be able to list all these fees as a business expense on my taxes just like I do my shop fees and/or listing fees from other places.

Laughing Laughing
Posted: Saturday, February 08, 2020 12:50:32 PM
RoyK_is_a_She wrote:
­čî╝Shelli Fitzpatrick wrote:
I am trying to think of another example of where I might be asked (forced really since you didn't ask me) to pay for something that I am not allowed to see and I am not allowed to know when I am paying for it or what it is that I am paying for.

Sorry, but I am coming up blank. It just doesn't happen. Only at Zazzle...


+1 Pretty sure if any Zazzle employee was getting a deduction from their pay, they'd demand to see the detail.


I know and it irks me that Zazzle treats us as if we are not in need of details. We are independent contractors and need to be able to keep accurate detailed accounting records of our own.



Posted: Saturday, February 08, 2020 12:53:45 PM
ThePinkRibbonShoppe wrote:
Kinda like looking at your pay stub. You wanna know (legally need to know) what each line item deduction is for.

As a company why would you risk not having detailed transaction reports.


exactly!
Posted: Saturday, February 08, 2020 1:17:27 PM
James C wrote:
Jules wrote:


Bump! Still waiting for an answer Zazzle. PLEASE!


Hello Jules, I looked into the order and yes, the reason your royalty was adjusted was that there were two pieces of secondary content added to the design by the customer.

James C


Thank you for the response James C, and I appreciate you looking into this for me.

If the customer used two items of secondary content on the greeting card they purchased, do I assume that means two backgrounds on different sides of the card? (There is no secondary content other than backgrounds currently available I believe. Is that correct?)

I fully support the other voices here who request full details of what it is that we are being forced to purchase on behalf of our customers.
Posted: Sunday, February 09, 2020 5:28:19 AM
RoyK_is_a_She wrote:
­čî╝Shelli Fitzpatrick wrote:
I am trying to think of another example of where I might be asked (forced really since you didn't ask me) to pay for something that I am not allowed to see and I am not allowed to know when I am paying for it or what it is that I am paying for.

Sorry, but I am coming up blank. It just doesn't happen. Only at Zazzle...

+1 Pretty sure if any Zazzle employee was getting a deduction from their pay, they'd demand to see the detail.


... not only demand to see the detail but radically reject any deduction from their previous agreed to salary.
Posted: Sunday, February 09, 2020 5:51:45 AM
James C wrote:
Jules wrote:


Bump! Still waiting for an answer Zazzle. PLEASE!


Hello Jules, I looked into the order and yes, the reason your royalty was adjusted was that there were two pieces of secondary content added to the design by the customer.

James C

On the front page of the designer info page to attract new designers:

Choose any royalty rate from 5% up to 99% and we'll increase the product price so you earn that royalty.

Posted: Sunday, February 09, 2020 6:25:53 AM
Funcards wrote:
James C wrote:
Jules wrote:


Bump! Still waiting for an answer Zazzle. PLEASE!


Hello Jules, I looked into the order and yes, the reason your royalty was adjusted was that there were two pieces of secondary content added to the design by the customer.

James C

On the front page of the designer info page to attract new designers:

Choose any royalty rate from 5% up to 99% and we'll increase the product price so you earn that royalty.


Wonder why I sold a card and only earned six cents if that is the case?
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