Please explain why shirts and tshirts are different
Posted: Saturday, February 08, 2020 11:48:46 AM
Here's the scenario: go to google and search for "maclaren tartan shirt". The Zazzle result is this: https://www.zazzle.com/maclaren+tartan+tshirts which shows a whopping five shirts. However, if you change "tshirts" to "shirts" in the Z search, you get this: https://www.zazzle.com/s/maclaren+tartan+shirts with 58 results.

Why does a search for tshirts have one result, and shirts another when they are the same product? The product titles under the "tshirt" search don't say t-shirt, when ones on the "shirt" search do. We aren't supposed to add product types to tags, so what exactly is causing this behavior?
Posted: Saturday, February 08, 2020 1:42:44 PM
Its probably got to do with whatever algorithm Zazzle uses for their search function, which is not a very good one to say the least...

Its the same reason why when I search 'phone grips' pens pop up on the first page and take up 80% of that first page, because i'm guessing the pens have 'grips' on them so they come up regardless of adding 'phone' there in front of it. There's been several different products mentioned with very poor visibility due to the search function.

If I want to search 'phone grips' I should be able to do just that and see ONLY phone grips, I should not have to choose between different departments on a wild goose chase. I can only imagine it from a customer's POV having probably never (or very rarely) used Zazzle before.
Posted: Monday, February 10, 2020 6:50:55 AM
I am not sure of the exact difference here and I cannot replicate the first link you provided. When I search for it I get many more results. You may notice that the second URL”/s/” shows all your products as it is the one that most customers would see since customers search for products. Your first link seems to have a number or filters applied refining the search. I am happy to forward this to our team however to investigate further. Thanks Smile
Posted: Monday, February 10, 2020 7:45:52 AM
Padie wrote:
I am not sure of the exact difference here and I cannot replicate the first link you provided. When I search for it I get many more results. You may notice that the second URL”/s/” shows all your products as it is the one that most customers would see since customers search for products. Your first link seems to have a number or filters applied refining the search. I am happy to forward this to our team however to investigate further. Thanks Smile


I can't help but wonder if most customers do search for products.
I know if it was me, I would most likely not search for a product and then try to find one with an image I wanted. I would do just the opposite and search for a particular image type I wanted then look at the different products it was offered on.
For instance, I will use rooster as an example, if wanted something with a rooster or chicken theme as a gift, I would not search tee shirts, I would search rooster to see what was offered with a rooster on it.
Posted: Monday, February 10, 2020 10:07:44 AM
Padie wrote:
I am not sure of the exact difference here and I cannot replicate the first link you provided. When I search for it I get many more results.


Google: https://www.google.com/search?q=maclaren+tartan+shirt&oq=maclaren+tartan+shirt&aqs=chrome..69i57j0j69i60l3.487j0j7&sourceid=chrome&ie=UTF-8

Zazzle's link on that page: https://www.zazzle.com/maclaren+tartan+tshirts (Note the "tshirts") The little white boxes with the Xes in them... tags, I guess? No idea. Show the words "maclaren" and "tartan". No "tshirt" or "shirt". So if it's just searching those two words, why are there only five shirt results? Why wouldn't there be pages of items that have both "maclaren" and "tartan" as tags?

A search for "maclaren tartan shirt" at Zazzle: https://www.zazzle.com/s/maclaren+tartan+shirts The white boxes have "maclaren", "tartan", and "shirts", and now show 58 results. Mostly shirts, with some cufflinks thrown in for whatever reason.

You want me to believe that someone who is at a search engine and types in exactly what they are looking for ("maclaren tartan shirt") would then click on a link to go to a site, see five shirts, and then search AGAIN?

I don't buy it. Sorry. They would leave. They wouldn't say "maybe I need to search harder!"

Here's another example: search for "cowgirl bride shirt" at google or the search engine of your choice. Zazzle's result: https://www.zazzle.com/cowgirl+bride+tshirts has 11 shirts. Change the search to "shirts" instead of "tshirts", and you get this: https://www.zazzle.com/s/cowgirl+bride+shirts with 72 results.

Retirement party shirts at google gives you this Zazzle link: https://www.zazzle.com/retirement+party+tshirts with 293 results. Changing "tshirts" to "shirts" gives this:https://www.zazzle.com/s/retirement+party+shirts with 4,505 results.

All you need to do is change the links you're feeding to the search engines. Change "tshirts" to "shirts", and people will see the products that you have available. More selection = more sales.

Same thing goes for mugs. "Retirement party mug" search yields this as the first Zazzle link: https://www.zazzle.com/for+retirement+parties+mugs with 169 results. If you instead search for what I initially searched for ("retirement party mug"), you get this: https://www.zazzle.com/s/retirement+party+mug with 1,062 results.

This one made me scratch my head. Search for "father's day golf balls". Zazzle's first link: https://www.zazzle.com/fathers+day+golf+balls has 218 results. With white boxes of "fathers" and "day", in the category "golf balls". Changing it to "fathers day golf ball" gave me this: https://www.zazzle.com/s/fathers+day+golf+ball with 2,025 results. Searching for "fathers day golf balls" again in the Zazzle search bar gave me this: https://www.zazzle.com/s/fathers+day+golf+balls, but it now has 2,025 results with white boxes of "fathers", "day", "golf", "balls". What the...?

Search for "Irish wedding invitation" from google, and you get 314 results. If you click on the little magnifying glass once you're on that page, you get 2,018 results. Without typing anything in, without changing anything, without clicking on anything other than the magnifying glass.

Padie, please, please get someone to seriously look at this issue. This is not just me complaining. This is a problem. Thousands of products aren't being seen. If it's by accident, then fix it. If it's by design... then at least have the decency to let us know.
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