No, I am not a robot but Zazzle's algorithms keep making me prove it
Posted: Saturday, December 01, 2018 4:59:38 PM
I know it's important to stop scammers and artwork thieves from scraping the site, but we designers have still got to be able to view our old outdated products, update merchandising options, update descriptions, and reset them as public without getting smacked by the algorithm and put in robot jail.

And yeah, I know it flips out if I open too many windows at once, so I'm trying to slow down and do one at a time, and edit that product before moving on and opening the next window, but--this is slowing me down to a glacially slow crawl. I have over 8,000 products in my largest store (now down from closer to 16,000), and I need to be able to get through them faster than this!

Please ask the techs to make it play nice. Thanks! Roses
Posted: Monday, December 03, 2018 9:26:01 AM
Not a tech issue. Moving this to Feedback.
Posted: Monday, December 03, 2018 2:28:42 PM
It's also not Zazzle... it's Google. We can't determine what it determines who's a robot or notSad Wish we could!
Posted: Tuesday, December 04, 2018 2:53:00 AM
I wonder how Google determines this. If we knew, those who are suffering with it might be able to correct the issue.
Posted: Tuesday, December 04, 2018 8:27:00 AM
Colorwash wrote:
I wonder how Google determines this. If we knew, those who are suffering with it might be able to correct the issue.


I wonder if it might be a browser issue and would be interested to see what browser they are using.

I use Firefox now and have never had the re-captcha bother me since I stopped using Chrome. Even then it only got me a couple of times.

I sign in with Facebook so it never gets me at sign in anyway but when I am making products one after another it also never flags me.
Posted: Tuesday, December 04, 2018 1:01:46 PM
Christine wrote:
It's also not Zazzle... it's Google. We can't determine what it determines who's a robot or notSad Wish we could!


Could you elaborate on that? I am moving from Zazzle page to Zazzle page, for example from the earnings summery to the royalty history and I get an "access denied" confirm that you are not a robot capture.

I can see in one of my browser add-ons that Zazzle gets a lot of data from Google when a page is loaded.

- googleadservices.com
- googletagmanager.com
- googleusercontent.com
- smartlock.google.com
- ajax.googleapis.com
- apis.google.com
- gstatic.com
- google-analytics.com
- accounts.google.com
- doubleclick.net

How is it possible that it influences my experience on the Zazzle website? Zazzle is whitelisted on all my privacy tools to avoid this. Still, using Firefox I get this not a robot thing all the time.
Posted: Wednesday, December 05, 2018 2:09:46 PM
Is it ironic that the company, which has created the most bots online demands that people use it's bot to stop bots? I wonder if Google's spider bot has ever been caught by captcha bot.
Posted: Thursday, December 06, 2018 8:19:29 PM
I keep getting this (started today)
It coincided with a sharp drop in my sales for today.

Please verify you are a human
Please click "I am not a robot" to continue


Access to this page has been denied because we believe you are using automation tools to browse the website.

This may happen as a result of the following:

Javascript is disabled or blocked by an extension (ad blockers for example)
Your browser does not support cookies
Please make sure that Javascript and cookies are enabled on your browser and that you are not blocking them from loading.

Reference ID: #d679bc60-f9d6-11e8-813d-c15a0d12bb06
Posted: Sunday, December 16, 2018 10:07:42 AM
I started to get the same message today (16.12) and it interrupted my work several times (perhaps 4 or 5) during a Zazzle session of about a few hours. Two times it happened just when I pressed the Sell button, that really made me nervous. I was using the Vivaldi browser (which is a little similar to Chrome). This has never happened to me before, not while already logged in to my Zazzle account. I'm going to try another browser now...
Posted: Tuesday, January 29, 2019 9:30:00 AM
This is the ONLY website where I keep having to prove that I am not a robot.

I do not accept that this is Google doing this. I believe that it is Zazzle. It's becoming a real, constant hassle.

I don't care if it's the reCaptcha software you're using or your ad trackers (my money is on this) or something else, but it is a neverENDING TORMENTING NUISANCE!

Other places I don't have this issue: Spoonflower, Redbubble, Society6, Facebook, LinkedIn, Pinterest, Tumblr, Wordpress...

Do I need to add others?

Zazzle mods, please take this up with your techs. THIS IS A TECHNICAL ISSUE and it is NOT GOOGLE'S fault.
Posted: Tuesday, January 29, 2019 9:47:55 AM
I've been having this issue recently too. I was doing some major maintenance on my product listings and kept having to prove I was a human. On the bright side though, I haven't had to do the re-Captcha when signing in lately. I think that is a big hassle, especially when you end up having to go through more than one of them because you missed a tiny, tiny bus or some other minuscule element in one of the images.
Posted: Tuesday, January 29, 2019 11:20:44 AM
I seldom have the robot intrusion. Lately, not even when signing in. I'm on Firefox if that gives any clues. Also, I am on the West Coast, so the Zazzle server you are linked to may be the culprit ???
Posted: Tuesday, January 29, 2019 11:50:15 AM
Ms Contrary wrote:
This is the ONLY website where I keep having to prove that I am not a robot.

I do not accept that this is Google doing this. I believe that it is Zazzle. It's becoming a real, constant hassle.

I don't care if it's the reCaptcha software you're using or your ad trackers (my money is on this) or something else, but it is a neverENDING TORMENTING NUISANCE!

Other places I don't have this issue: Spoonflower, Redbubble, Society6, Facebook, LinkedIn, Pinterest, Tumblr, Wordpress...

Do I need to add others?

Zazzle mods, please take this up with your techs. THIS IS A TECHNICAL ISSUE and it is NOT GOOGLE'S fault.


Zazzle doesn’t control the recaptcha. It is a Google product, so Google controls it.
Posted: Tuesday, January 29, 2019 1:11:56 PM
Ms Contrary - I have a few questions:
What browser(s) are you using? What operating system(s)?
Which browser extensions do you have installed?
How often are you clearing your browser cookies?
Posted: Tuesday, January 29, 2019 2:53:09 PM
Additional question:

Ms Contrary - when you do see a captcha puzzle are you actually solving it? Or are you just closing the window and taking a break until the captcha puzzles no longer appear?

If you could provide a little bit more detail of the situation that you're in, then I'll be able to relay that back to engineering. Can you provide us with some of the steps that you've gone through when experiencing this issue...perhaps using the steps below as an outline:

1. I edited about X products over the course of X hours
2. I saw this page that says "XYZ" with a captcha puzzle
3. I completed (or didnt complete) the captcha puzzle
4. I was able to continue working
etc etc etc.
Posted: Wednesday, January 30, 2019 5:31:50 PM
I'm going to back up Ms.Contrary on this issue and try to add a bit of info:

I am using Windows 10 and Google Chrome browser. I find that if I just occasionally log into Zazzle, or just occasionally do a Quick Create, I don't have many captchas appearing. But when I have big projects to do, and am logging in frequently, the problems begin.

They appear every time I log in which is fine, I don't mind the security. But once we are in they should leave us alone and let us do our work. I don't get them when I am making products one at a time. It's when I work with Quick Create for an extended length of time, and am making lots of submissions, that they begin to appear and they do so with every submission. At first they are the usual ones where you choose the subject, traffic signals for example, then they begin to change and get more complex and aggressive as time goes by. Eventually you have to do a series of them. Then come the ones where you have to keep clicking the subject as it pops up, like playing Whack-a-mole, and those puzzles can go on for a while. Also the images are fuzzy and you can hardly tell what you are looking at. Most of those tell you to try again even though you know you did it right. I finally figured out that by that point you have to stop working, log out of Zazzle, clear out your browser cookies, and resume your work. They will leave you alone for a while but the cycle begins all over again.

So yes, something thinks we are robots which is why the captcha puzzles grow more complex and aggressive. But at some point there has to be recognition that we have already solved numerous puzzles and that a robot could not possibly have done that.
Posted: Monday, April 08, 2019 5:41:04 PM
This quit finally sometime in the past month. I just walked away from Zazzle and went and worked on other sites for awhile. I don't know what fixed it--

But yes, I'm also using Chrome and Windows 8.1 (not that this should have affected it).
Posted: Monday, April 08, 2019 6:04:10 PM
Christine wrote:
It's also not Zazzle... it's Google. We can't determine what it determines who's a robot or notSad Wish we could!

In a way it IS Zazzle's problem, because Zazzle could choose not to use Google's recaptcha, and use a different security thing.
Everybody ought to get together and sue Google for false advertising, since their reCaptcha slogan is "easy on humans, hard on bots." Which is an outright LIE!
Posted: Tuesday, April 09, 2019 12:30:43 AM
Connie wrote:
Christine wrote:
It's also not Zazzle... it's Google. We can't determine what it determines who's a robot or notSad Wish we could!

In a way it IS Zazzle's problem, because Zazzle could choose not to use Google's recaptcha, and use a different security thing.
Everybody ought to get together and sue Google for false advertising, since their reCaptcha slogan is "easy on humans, hard on bots." Which is an outright LIE!


+1 to Zazzle's using a different recaptcha, unless there would be negative repercussions from Google.

I'm not one who has struggled with recaptcha. I can almost always log in without it (I use LastPass for log-ins) and design without it. I've been designing a new product line so I'm working slowly and not posting the products yet. So I don't know if recaptcha will show up as I post products to sell.

I'm using Chrome on W10.

M

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