Mousepad no "sell it " button
Posted: Saturday, February 09, 2019 2:14:35 PM
Crying New mousepads can't be posted for sale. rectangle
Posted: Saturday, February 09, 2019 3:45:12 PM
WhimsyQuest wrote:
Crying New mousepads can't be posted for sale. rectangle


Did you get the blank from somewhere other than the Create page or Zazzleblanks? Or did you place one of the Zazzle Icons on the mousepad (which are for customer use only)? If you can answer NO to all 3, then you should probably check the Technical Issues forum to see if others have the same issue and post there if necessary. But, if you choose to post, read the Guidelines for posting in the Technical Issues Forum first.

I see you had this issue before with a wallet: No sell it button on photo wallet and I gave a similar answer then.
Posted: Saturday, February 09, 2019 7:38:02 PM
Gina ©gleem wrote:
WhimsyQuest wrote:
Crying New mousepads can't be posted for sale. rectangle


Did you get the blank from somewhere other than the Create page or Zazzleblanks? Or did you place one of the Zazzle Icons on the mousepad (which are for customer use only)? If you can answer NO to all 3, then you should probably check the Technical Issues forum to see if others have the same issue and post there if necessary. But, if you choose to post, read the Guidelines for posting in the Technical Issues Forum first.

I see you had this issue before with a wallet: No sell it button on photo wallet and I gave a similar answer then.


I made this mistake just this week. I clicked what I thought was a product from Zazzle blanks but turns out it was a designer who just made a blank blank so to speak / left a blank product blank and published it for sale.
So when I went to post for sale I noticed there was no post for sale button... and the reason for that is ofcourse you can not customize a product a designer created, then post that for sale
Posted: Sunday, February 10, 2019 11:14:41 AM
igiftcenter wrote:
Gina ©gleem wrote:
WhimsyQuest wrote:
Crying New mousepads can't be posted for sale. rectangle


Did you get the blank from somewhere other than the Create page or Zazzleblanks? Or did you place one of the Zazzle Icons on the mousepad (which are for customer use only)? If you can answer NO to all 3, then you should probably check the Technical Issues forum to see if others have the same issue and post there if necessary. But, if you choose to post, read the Guidelines for posting in the Technical Issues Forum first.

I see you had this issue before with a wallet: No sell it button on photo wallet and I gave a similar answer then.


I made this mistake just this week. I clicked what I thought was a product from Zazzle blanks but turns out it was a designer who just made a blank blank so to speak / left a blank product blank and published it for sale.
So when I went to post for sale I noticed there was no post for sale button... and the reason for that is ofcourse you can not customize a product a designer created, then post that for sale


That has happened too many times over the years. Complaints have been made, but Zazzle says it is ok for designers to do that. I wish, though, Zazzle would implement a rule/option/ANYTHING to make designers "blanks" completely different from all others so other designers will be able to see the difference immediately without clicking. Like make it a rule that designers blanks must say so on the product display image. Instead of allowing designers to post "Create Your Own", designers wanting to post blanks must have the product say "Designer Blank" or some sort. Anyone not doing so could then be reported. Others may feel differently. This is just my opinion, or suggestion, but is in no way a demand.
Posted: Sunday, February 10, 2019 11:27:41 AM
Gina, some version of your suggestion would be nice, particularly for newbies who are the ones most likely to get tripped up. I'm not sure how many people would abide by it, but even if some do, it sure would help.
Posted: Sunday, February 10, 2019 12:30:14 PM
Gina ©gleem wrote:

That has happened too many times over the years. Complaints have been made, but Zazzle says it is ok for designers to do that. I wish, though, Zazzle would implement a rule/option/ANYTHING to make designers "blanks" completely different from all others so other designers will be able to see the difference immediately without clicking. Like make it a rule that designers blanks must say so on the product display image. Instead of allowing designers to post "Create Your Own", designers wanting to post blanks must have the product say "Designer Blank" or some sort. Anyone not doing so could then be reported. Others may feel differently. This is just my opinion, or suggestion, but is in no way a demand.

+1
Can't stand people exploiting the system. Cheap way to make cash fooling others. This is more problematic in relation to shoppers who want to create something of their own and get such a higher priced designer fake blank by mistake. The other practice I can't stand either is slapping public domain images on anything without any own work. It's not fair towards the authors, nor towards the other designers who put time and effort in their works.
Posted: Sunday, February 10, 2019 4:08:45 PM
PetsDreamlands wrote:
Gina ©gleem wrote:

That has happened too many times over the years. Complaints have been made, but Zazzle says it is ok for designers to do that. I wish, though, Zazzle would implement a rule/option/ANYTHING to make designers "blanks" completely different from all others so other designers will be able to see the difference immediately without clicking. Like make it a rule that designers blanks must say so on the product display image. Instead of allowing designers to post "Create Your Own", designers wanting to post blanks must have the product say "Designer Blank" or some sort. Anyone not doing so could then be reported. Others may feel differently. This is just my opinion, or suggestion, but is in no way a demand.

+1
Can't stand people exploiting the system. Cheap way to make cash fooling others. This is more problematic in relation to shoppers who want to create something of their own and get such a higher priced designer fake blank by mistake. The other practice I can't stand either is slapping public domain images on anything without any own work. It's not fair towards the authors, nor towards the other designers who put time and effort in their works.


I have no problem with someone posting a blank with an image holder that says Your Image here. But I what I was tripped up by were blanks with zero image on them and a white background / no background color. That is what I think needs to be tweaked. You should not be able to post a product for sale with no color and no image of any kind.
Posted: Sunday, February 10, 2019 4:42:23 PM
I don't like designer blanks, that are totally blank, and I don't like the designer blanks made to look like they came from the Create page with "Your Image Here" and/or "Create Your Own". Some of Zazzle's templates are completely blank while others say the above. It can be confusing. I agree that no designer should be allowed to post a blank blank.
Posted: Monday, February 11, 2019 4:34:31 AM
I went back to the Help Center with all the tutorials for new designers and I think that's where the problem originates. There are many, many exquisitely detailed tutorials about the mechanics of opening a store, of importing images, of adding designs to a product. There are detailed instructions for tagging and how to make collections. So much detail. But one thing is missing from all these tutorials- where to get the blank. It is simply assumed that of course the newbie will use the Create Your Own link either at the top of a landing page or Create Your Own link within their new store.


But they often don't.


Nowhere in the detailed instructions is there a direction to go to either of these links rather than a blank from the first row of a category page. Whoever wrote the instructions took it as a given that newbies would do that but we know they don't or there wouldn't be a nearly daily thread of despair at the lack of sell-it button.


So then I went to the three helpful sticky threads for newbies in the New to Zazzle subforum. The bullet point lists are very thorough and detailed except for that one thing. It probably got brought up at some point in the associated threads but I can't bear to read that many pages.


Maybe a modification to either the official or unofficial instructions would help.


I also noted that in the freshly modified instructions that explain new functionality in the new design tool, there is an instruction encouraging the use of icons (great for customers) but no note that a design which uses them can't be sold. Since this instruction for adding icons is mixed in with instructions on how to sell, there really really should be a note either in the design tool itself or in these instructions that these icons are for customer use only. We have seen how this trips up sellers.
Posted: Monday, February 11, 2019 5:51:57 AM
When I was running my own business, I learned very quickly how to write clear instructions: I'd start at the beginning of a process, write down every single thing I did regardless of how obvious I thought it was, then write out each and every step in numbered order. No paragraphs, no pretty words, just step 1, step 2, step 3, etc. Once I started doing this, I rarely got email from customers except for thanking me for such clear instructions.

Writing instructions is a lot harder than folks might think, particularly since instructions often need to be detailed, but at the same time, very simple.
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