Design tool Feedback 26 pages: First ... 19 20 21 22 23 24 [25] 26
Posted: Tuesday, December 11, 2018 4:45:05 PM
Colorwash wrote:
Fharryn wrote:
Colorwash wrote:
Fharryn wrote:

(2) the ability to crop more than one image at a time,
(3) the ability to move more than one image at a time,

They must have eliminated #2 before 2014 when I arrived here, but as for #3, you can do it now. Select the layers you want to move and either grab them and move them (as long as they overlap), or use the cursor keys to move them.


Number 2 we had until about 2 months ago. I used it incessantly.

Number 3 is no longer doable... or I can't... I mean bringing layers to the top or bottom... or up/down in front of or behind other layers. i get that wasn't clear by what I said.

When I saw your complaint about moving multiple layers and before replying, I tested it, and it worked for me. For a long time, it's been that it won't work of there's a layer above the ones we want to move and if that layer (very annoyingly!) is immediately selected. I'll try it again just to make sure... Yes, that's still a problem. We used to be able to lock an upper layer so it couldn't be selected when moving lower layers, which makes it impossible for a customer to move a photo template placed beneath a frame. We can do it because we know the pitfalls, but in the end, it's the customer who should be catered to.


I agree with that complaint, but it's still not what I'm talking about. I'm probably using the wrong lingo. So, an example...

I'm going to simplify this so it's easier for me to understand/communicate...

You have a design without a background. You want to add a layered background. An overlay over random pattern. YOu add the background and the overlay. They now completely cover your product b/c they were added last. Previously, you could select both and move (bring?) them to the bottom or below other layers simultaneously. Now you have to do them individually. At least I do.

I'm not talking about moving them within the design space, I'm talking about moving them from the top layer to a lower/bottom layer.

I'm SURE I'm using the incorrect jargon, but I know what I mean :-))
Posted: Tuesday, December 11, 2018 4:51:20 PM
Fharryn wrote:
Colorwash wrote:
Fharryn wrote:
Colorwash wrote:
Fharryn wrote:

(2) the ability to crop more than one image at a time,
(3) the ability to move more than one image at a time,

They must have eliminated #2 before 2014 when I arrived here, but as for #3, you can do it now. Select the layers you want to move and either grab them and move them (as long as they overlap), or use the cursor keys to move them.


Number 2 we had until about 2 months ago. I used it incessantly.

Number 3 is no longer doable... or I can't... I mean bringing layers to the top or bottom... or up/down in front of or behind other layers. i get that wasn't clear by what I said.

When I saw your complaint about moving multiple layers and before replying, I tested it, and it worked for me. For a long time, it's been that it won't work of there's a layer above the ones we want to move and if that layer (very annoyingly!) is immediately selected. I'll try it again just to make sure... Yes, that's still a problem. We used to be able to lock an upper layer so it couldn't be selected when moving lower layers, which makes it impossible for a customer to move a photo template placed beneath a frame. We can do it because we know the pitfalls, but in the end, it's the customer who should be catered to.


I agree with that complaint, but it's still not what I'm talking about. I'm probably using the wrong lingo. So, an example...

I'm going to simplify this so it's easier for me to understand/communicate...

You have a design without a background. You want to add a layered background. An overlay over random pattern. YOu add the background and the overlay. They now completely cover your product b/c they were added last. Previously, you could select both and move (bring?) them to the bottom or below other layers simultaneously. Now you have to do them individually. At least I do.

I'm not talking about moving them within the design space, I'm talking about moving them from the top layer to a lower/bottom layer.

I'm SURE I'm using the incorrect jargon, but I know what I mean :-))


I miss the ability to mark all or several layers but one and hit the layer sequence button to move them up or down and thus instantly have a layer all the way down behind or all the way up in front of the other layers.

The function was very useful.
Posted: Tuesday, December 11, 2018 4:56:28 PM
vivendulies wrote:


I miss the ability to mark all or several layers but one and hit the layer sequence button to move them up or down and thus instantly have a layer all the way down behind or all the way up in front of the other layers.

The function was very useful.


Love Love OMG, Thank you Viven Love Love

That's what I was trying to say! Tick, tock... tick, tock..
Posted: Wednesday, December 12, 2018 3:31:17 AM
Aha! Changing the layer order! Yes, doing things one layer and one level at a time is utterly tedious. It's almost up there with trying to move positions of design elements. The latter became a problem with the last design tool and is something a number of us complained about, but it was carried over into the current tool. It would be a blessing if both issues were addressed.
Posted: Wednesday, December 12, 2018 8:02:12 AM
I mentioned this before but I am dealing with it again today while making calendars.

I am using a certain image folder to pull my images from but every time I get ready for a new image for the next page it takes me back to the main image page instead of the folder I am trying to work out of and I have to choose the folder again and then find the page I was on... lots of extra clicks.

Is it possible to have it remember what image folder we are in while we are working on a design? It would be nice if it would remember the page also but I will settle for the folder.

Also my recent images folder is only updating about 50% of the time... meaning some images I just worked with are in there but not all of them and there are a bunch I haven't touched for weeks that are in there.

I just wanted to mention it again so you can put it on your "After the holidays List" Scott.

Thanks for considering this!

Posted: Saturday, December 15, 2018 4:06:44 PM
I am one who finds the new design tool VERY cumbersome, and difficult to work in! Can someone tell me how to enlarge the work area?? When I try to increase my screen size, only the side bars enlarge, and the work area gets smaller! I am hoping they change MANY things about this tool, but this is MAJOR... Doing precise moves is almost impossible and takes MUCH longer...Please??? Anyone??? Can we please have the old tool back?
Posted: Saturday, December 15, 2018 4:53:19 PM
T.K. Goforth wrote:
I am one who finds the new design tool VERY cumbersome, and difficult to work in! Can someone tell me how to enlarge the work area?? When I try to increase my screen size, only the side bars enlarge, and the work area gets smaller! I am hoping they change MANY things about this tool, but this is MAJOR... Doing precise moves is almost impossible and takes MUCH longer...Please??? Anyone??? Can we please have the old tool back?


quoting from the help thread I made that is sticky at the top of the create forum...here

"ZOOM ISSUE *For the weird results when trying to use your browser zoom to enlarge the design area:

I found a little trick that works for me when trying to use browser zoom to see my design better.

You know how the sides get bigger and the design window smaller when you try to zoom in with your browser?

Well it also works in reverse... if you zoom out the sides get smaller and the design window gets bigger.

At least this works for me using Firefox. I can't vouch for other browsers because I only use FF.

but try it and see if it works and could be a temporary workaround for you..."
Posted: Saturday, December 15, 2018 7:18:00 PM
Thanks, Shelli... that does help, but then the sides are so small I can't see them.... Sad I don't really want to invest in a larger screen, nor do I think I should have to... "They have the technology..."
Posted: Sunday, December 16, 2018 2:19:07 PM
T.K. Goforth wrote:
Thanks, Shelli... that does help, but then the sides are so small I can't see them.... Sad I don't really want to invest in a larger screen, nor do I think I should have to... "They have the technology..."


I agree! workarounds are not fixes and we still need a fix for this issue. Perhaps it could go on the to do list for after the holidays Zazzle?
Posted: Sunday, December 16, 2018 8:18:51 PM
Working with the new design tool is awesome. It is one of the primary reasons I made a switch from other sites.Smile
Posted: Monday, December 17, 2018 9:17:28 AM
This may already have been mentioned in the 25 pages, but what I miss in the new designer is...

When adding products in the old designer, I'd add an image, then when I went back to add another image it when to the same folder.

In the new designer, it opens to the new images every thing, so I have to continuously click folders to get back to the right folder.
Posted: Monday, December 17, 2018 11:36:17 AM
ZBug wrote:
This may already have been mentioned in the 25 pages, but what I miss in the new designer is...

When adding products in the old designer, I'd add an image, then when I went back to add another image it when to the same folder.

In the new designer, it opens to the new images every thing, so I have to continuously click folders to get back to the right folder.


Thank you! I did mention it a few posts ago but it is always good to have more people chime in!
Posted: Monday, December 17, 2018 1:31:10 PM
We're definitely aware of this UX issue. I haven't spoken about this topic with anyone recently, but I would imagine this is the type of change that we'll be working on in the new year.
Posted: Monday, December 17, 2018 1:54:07 PM
Scott wrote:
We're definitely aware of this UX issue. I haven't spoken about this topic with anyone recently, but I would imagine this is the type of change that we'll be working on in the new year.


Nice! thank you!
Posted: Wednesday, December 19, 2018 5:06:37 AM
Hi James, Scott

I have been asked to school a couple of my 'real life' friends in the art of Zazzling and it has occurred to me that the biggest learning curve for them and hurdle will be the 'design tools' which I suspect for them will look a lot like hieroglyphics.

For me as an experienced designer I love them and embrace them as they make my life a whole lot easier

But for them as novices ( and this surely applies to customers) I am wondering where I even begin trying to school them in this without them becoming terrified and heading for the hills.
(I shall let you know if that happens!)

So, what I was wondering is this ...

Would it be possible to have two sets of design tools available ...ONE labelled 'basic' with limited tools as we had in the very beginning of Zazzle time. and 'Advanced' for more 'advanced and adventurous' users?

I have no idea if such a thing is possible but I feel it would be advantageous if it was for customers and designers alike.

I feel like with the new design tools, I'm throwing them right into the deep end of Zazzle life.

Many thanks for your consideration

Leah x
Posted: Wednesday, December 19, 2018 5:28:11 AM
@LeahG
I wonder if you are giving people enough credit. Average people are much more tech savvy than you think. There are some iPhone apps that are more complex and harder to figure out than this design tool. It seems most of our shoppers don’t seem to be having that much trouble with it and I bet very few of them are professional designers.

My approach with someone wanting to learn the tool would be to turn them loose with it and see what problems they run into then, walk them through it one on one. You might find that they pick it up easier than you expected.



Posted: Wednesday, December 19, 2018 7:16:04 AM
Shelli Fitzpatrick wrote:
LeagG
I wonder if you are giving people enough credit. Average people are much more tech savvy than you think. There are some iPhone apps that are more complex and harder to figure out than this design tool. It seems most of our shoppers don’t seem to be having that much trouble with it and I bet very few of them are professional designers.

My approach with someone wanting to learn the tool would be to turn them loose with it and see what problems they run into then, walk them through it one on one. You might find that they pick it up easier than you expected.





Speaking for myself the buggy new design tool introduced with extremely bad timing, and that Zazzle couldn't understand why we weren't delighted with, has me heading for the hills. I know they've improved it but Zazzles absolute hubris over it has not diminished over time as the other camel straws have for me. Seeing how many shoppers have changed designs that don't work doesn't give me much confidence in them. (Changing a round ornament to a star that cuts out the main part of the design, changing a horizontal card to a vertical leaving a large amount of white space and many others...all I'm assuming they think Zazzle will fix for them)

The forum hiatus will give me plenty of free time to spread my eggs into other baskets and I'm actually looking forward to it rather than dreading and putting it off like I have other times.

d
Posted: Wednesday, December 19, 2018 8:01:13 AM
LeahG Designs wrote:
Hi James, Scott

I have been asked to school a couple of my 'real life' friends in the art of Zazzling and it has occurred to me that the biggest learning curve for them and hurdle will be the 'design tools' which I suspect for them will look a lot like hieroglyphics.

For me as an experienced designer I love them and embrace them as they make my life a whole lot easier

But for them as novices ( and this surely applies to customers) I am wondering where I even begin trying to school them in this without them becoming terrified and heading for the hills.
(I shall let you know if that happens!)

So, what I was wondering is this ...

Would it be possible to have two sets of design tools available ...ONE labelled 'basic' with limited tools as we had in the very beginning of Zazzle time. and 'Advanced' for more 'advanced and adventurous' users?

I have no idea if such a thing is possible but I feel it would be advantageous if it was for customers and designers alike.

I feel like with the new design tools, I'm throwing them right into the deep end of Zazzle life.

Many thanks for your consideration

Leah x


Maybe showing them our latest Z chat where Monica and Parker talk through the design tool will get them off to a good start? I feel like they explain things quite well.

https://forum.zazzle.com/news/zazzle_chat_the_ins_and_outs_of_the_new_design
Posted: Wednesday, December 19, 2018 3:59:24 PM
LeahG
I recommend you invite you least tech savvy friend for tea or coffee and ask them alter and create from scratch and while you are quiet and watch him or her you get an idea of how complicated the tool really is.

Many of the layout is very much like windows and very intuitive. Many of our troubles don't apply to the novice.

I'm used to switching tools and adapting my procedures to the tool rather than forcing my procedures to the tool and getting frustrated. I realize my experience with many tools and my tendency to a playful approach doesn't apply to everybody.

But in my experience with these changes is, that after the initial complaints many get used to it and are just fine and never look back to their old ways of doing things. Most people eventually change their approach and optimize and get used to different shortcuts. Streamlining the work again.

Yes, some things need to be optimized and some things will likely remain a nuisance. The old tool had those nuisances and we adapted.
Posted: Wednesday, December 19, 2018 4:16:57 PM
James wrote:


Maybe showing them our latest Z chat where Monica and Parker talk through the design tool will get them off to a good start? I feel like they explain things quite well.

https://forum.zazzle.com/news/zazzle_chat_the_ins_and_outs_of_the_new_design


Excellent idea I will do that thank you.

My way meanwhile of handling this going forth re customers (and this may be of help re other designers) is to turn the customize feature off for most products which aren't suited to 'transferring' to other products so they are not blinded by 'tools' but yet they have appropriate template fields. They tend to contact me for changes so I feel this works well.

For products that are suited to transferring, I am locking down any items without template fields, to again prevent them being able to get overwhelmed with 'choice'.

I think the contact tab is so well placed, they are quite comfortable now contacting us to either 'release' the controls to them or have us make tweaks.

I do still feel for the average person (and only time will tell) these marvellous design tools may be too complicated BUT I don't want them going anywhere, hence I suggested the basic/advanced options. Just a thought ....
Posted: Wednesday, December 19, 2018 4:24:49 PM
vivendulies wrote:
LeahG
I recommend you invite you least tech savvy friend for tea or coffee and ask them alter and create from scratch and while you are quiet and watch him or her you get an idea of how complicated the tool really is.

Many of the layout is very much like windows and very intuitive. Many of our troubles don't apply to the novice.

I'm used to switching tools and adapting my procedures to the tool rather than forcing my procedures to the tool and getting frustrated. I realize my experience with many tools and my tendency to a playful approach doesn't apply to everybody.

But in my experience with these changes is, that after the initial complaints many get used to it and are just fine and never look back to their old ways of doing things. Most people eventually change their approach and optimize and get used to different shortcuts. Streamlining the work again.

Yes, some things need to be optimized and some things will likely remain a nuisance. The old tool had those nuisances and we adapted.


Yes you're right , how we 'play' with these tools is perhaps a lot more complicated than it need be and would be for most. I shall bear that in mind!

The coffee will meanwhile be flowing and there may even be a swim and a sauna involved first to get us in the mood! lol, It's very important to them (and to me to have 'real life' people to share my passion with) that this works as a genuine alternative income and so ... I don't want to fail them...or scare them off with too much information too soon. Anyway I shall show them the video ... and then .. get them playing with it I guess.
Posted: Wednesday, December 19, 2018 4:33:57 PM
deemac1 wrote:


Speaking for myself the buggy new design tool introduced with extremely bad timing, and that Zazzle couldn't understand why we weren't delighted with, has me heading for the hills. I know they've improved it but Zazzles absolute hubris over it has not diminished over time as the other camel straws have for me. Seeing how many shoppers have changed designs that don't work doesn't give me much confidence in them. (Changing a round ornament to a star that cuts out the main part of the design, changing a horizontal card to a vertical leaving a large amount of white space and many others...all I'm assuming they think Zazzle will fix for them)

The forum hiatus will give me plenty of free time to spread my eggs into other baskets and I'm actually looking forward to it rather than dreading and putting it off like I have other times.

d


Yes I've seen some curious 'alterations' too. I hope you find a happy medium.
Posted: Thursday, December 20, 2018 3:26:15 AM
Zazzle probably can't create one solution for two distinct groups: the designers and the customers. As designers, we need as many tools, versatile ones, as possible. Customers, on the other hand, need simple-to-use tools and certain restrictions to bar bad mistakes. The idea of having separate tools for each group seems like the perfect solution, but wouldn't this require knowing if the person is a customer sort of member or, instead, a designer member?

The tool preceding this one had a switch on it so it was either the simpler version or the fuller one, and at first, I thought this a fine idea, but then it occurred to me that there were customers with varying levels of expertise. Would the "expert" customer notice the switch at the top? Would the novice make the switch and then be overwhelmed? Zazzle has now eliminated the switch. Perhaps this was done on purpose.

Posted: Thursday, December 20, 2018 8:54:52 AM
Colorwash wrote:
Zazzle probably can't create one solution for two distinct groups: the designers and the customers. As designers, we need as many tools, versatile ones, as possible. Customers, on the other hand, need simple-to-use tools and certain restrictions to bar bad mistakes. The idea of having separate tools for each group seems like the perfect solution, but wouldn't this require knowing if the person is a customer sort of member or, instead, a designer member?

The tool preceding this one had a switch on it so it was either the simpler version or the fuller one, and at first, I thought this a fine idea, but then it occurred to me that there were customers with varying levels of expertise. Would the "expert" customer notice the switch at the top? Would the novice make the switch and then be overwhelmed? Zazzle has now eliminated the switch. Perhaps this was done on purpose.



Hmm that's interesting yes ... that was what I was thinking more along the lines of a couple of tabs with 'basic/advanced' tools written on them and I didn't notice said earlier 'switch' so yes you might be right about it not being noticed! I suppose time will tell if customers are keeping up ... I know I've avoided cafepr*** all these years since they changed their tools because I didn't have the patience and still do not in trying to figure them out.
Posted: Thursday, January 03, 2019 6:44:48 AM
Apologies if any of this was already mentioned - this thread is getting long and searching the forum for these terms isn't pulling anything recent up in the first few pages of results:

"Recently Used Colors"

It would be great if the same colors came up for the background color swatches as the text color swatches.
Many times I want to match a text color to a background color, or vise-versa, but it appears as though the inputs for "recently used colors" are specifically tied to each separately.

Would love the swatches that are saved as recent to apply to the whole design, so that picking a custom text color to match the background color that you just applied can be done quickly without having to copy/paste a color code.

If this doesn't make sense, I can clarify further.

Actual Dimensions References

Would love the option to see a ruler with actual dimensions, or a pop-up/measure tool of some sort to help match dimensions from one product to the next. Or maybe something that indicates what % a piece of artwork has been scaled? Any sort of reference to the actual size something will print.

Or are the guidelines always a certain fixed measurement?
Knowing that could help a little too.
For example, I'd like to know for sure that a stripe I put on an invitation, rsvp card, and envelope end up the same width. Or that I'm placing a piece of artwork at about the same distance from the top of all the cards within an invitation suite.

Currently, I don't know a way to do that aside from the eyeball/guess process I currently use. And I definitely don't want to make individual files for each item.

Related to....

Mailing Suggestion
USPS frequently places a sticker or prints a barcode on envelopes and postcards within about 1/2" from the bottom of a postcard. It would be great to have a visual for this space included with the guidelines of envelopes, postcards, and cards.

Without a ruler or other visual guide, I'm guesstimating on how much space to leave. And I see TONS TONS TONS of postcards in the MP that have "important" text placed all the way down to the bottom edge. Which I suppose is any customer/designer's choice. But if the gridlines included maybe a light gray overlay and a note referencing that it could be covered with printing or a sticker when mailed by USPS, it would probably be helpful to both customers and designers?

Thank you! Can I again mention how great the new design tool is!? Love



Posted: Thursday, January 03, 2019 8:48:45 PM
PaperGrape wrote:
Apologies if any of this was already mentioned - this thread is getting long and searching the forum for these terms isn't pulling anything recent up in the first few pages of results:

"Recently Used Colors"

It would be great if the same colors came up for the background color swatches as the text color swatches.
Many times I want to match a text color to a background color, or vise-versa, but it appears as though the inputs for "recently used colors" are specifically tied to each separately.

Would love the swatches that are saved as recent to apply to the whole design, so that picking a custom text color to match the background color that you just applied can be done quickly without having to copy/paste a color code.

If this doesn't make sense, I can clarify further.


I did but I'm happy this issue gets a little more emphasis since it annoys me frequently, when I have to go back and forth to copy the hexcode from objects to backgrounds and vice versa.

PaperGrape wrote:

Actual Dimensions References

Would love the option to see a ruler with actual dimensions, or a pop-up/measure tool of some sort to help match dimensions from one product to the next. Or maybe something that indicates what % a piece of artwork has been scaled? Any sort of reference to the actual size something will print.

Or are the guidelines always a certain fixed measurement?


This and a 'zoom in'-function was dearly missed, when I made a dot grid, a line grid and a quad grid to toggle for a minimalist desktop pad planner and tried to match up a number column for the month with the grid and finally accepted that this isn't working within any reasonable effort given my options. I did my best to ensure that the grid actually has a measurement of 5mm width for dots and quad and 10mm for the lines. But there is no telling how much I'm off since I have no clue how well the 'fit'-function fits the image into the print area and if there is some bleed involved.
Posted: Friday, January 04, 2019 3:35:29 PM
I see the background color option has been added to "Layers" in the Design tool, so it's easier to find. I like it. It's much better.

O
Posted: Monday, January 07, 2019 2:10:11 PM
There's a suggestion in the thread below about changing the default Align option.
https://forum.zazzle.com/technical/text_image_distribution_in_new_design_tool?m=1588294#1588294

Current default is..........Align -> Align to -> Artboard
Suggested change is..Align -> Align to -> Selection

Posted: Monday, January 07, 2019 5:52:39 PM
Scott wrote:
There's a suggestion in the thread below about changing the default Align option.
https://forum.zazzle.com/technical/text_image_distribution_in_new_design_tool?m=1588294#1588294

Current default is..........Align -> Align to -> Artboard
Suggested change is..Align -> Align to -> Selection



I kind of second this suggestion but my guess is, that this will annoy just as many as the current selection. I center and move with the mouse and rely on the green and red indicator line. So any time I use the Align-option it is adjusting the gaps between several items and I need it Align to -> Selection.

As for aligning a column of numbers within a grid, none of the current options are helpful. The 5mm dot grid with common dot sizes on a large desktop pad is hardly visible in the preview, but when you look at it in real life the dots are clearly visible and a number column that is running instead of fitting snuggly in the rows of the grid is probably very annoying. Having to write the number column every month is just as much annoying. So the customer has to pick what is the lesser evil for him.
In this specific instance a 'zoom in'-function would solve the problem.

I'm sure there are many more use cases, where a 'zoom in'-function is essential for a good quality design with editable text options.
Posted: Monday, January 07, 2019 6:57:03 PM
One thing I noticed today while designing shoes. If there's multiple layers to design on, there's a heck of a lot of having to jump back and forth between the layers and getting to your uploaded images. Not sure if there's a solution, but it was a pain in the neck.
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