Confused on an order cancellation?
Posted: Thursday, August 01, 2019 8:46:51 AM
I recently placed an order from the Harry Potter store. One piece (a mug) went through fine, but the t-shirt was cancelled.

"Your order contains a product that has international shipping restrictions. More specifically, we are not permitted to ship this product from the following content partner to your destination country. Please check back soon as we hope to expand the availability of all of our products to countries all around the world."

The item in question:


I'm confused as to why the shirt would be cancelled for a domestic shipping address?
Posted: Thursday, August 01, 2019 10:35:54 AM
This is an odd one. Very sorry that this happened. I've contacted some folks in CMT and hopefully we can get this sorted out for you. I've requested that they reach out to you via email so keep an eye out for that.
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