Cards are 60% off, but their envelopes are full price?
Posted: Saturday, November 09, 2019 10:37:30 AM
@Zazzle - I am seeing in Earnings history that it appears a "60% off cards" sale reduces the CARD price and not the ENVELOPE price.

So the Earnings math one card at 14.9% is this -

2.36 Selling Price
.94 Sale Price (system is rounding up to 95; I'm using math)

Earnings should be -

Card .88 x 14.9%
Envelope .06 x 5%

Earnings is showing -

Card .80 x 14.9%
Envelope .15 x 5%

Whaaa...? This Zazzle Math is hard.
Posted: Saturday, November 09, 2019 11:40:57 AM
RoyK_is_a_She wrote:
@Zazzle - I am seeing in Earnings history that it appears a "60% off cards" sale reduces the CARD price and not the ENVELOPE price.

So the Earnings math one card at 14.9% is this -

2.36 Selling Price
.94 Sale Price (system is rounding up to 95; I'm using math)

Earnings should be -

Card .88 x 14.9%
Envelope .06 x 5%

Earnings is showing -

Card .80 x 14.9%
Envelope .15 x 5%

Whaaa...? This Zazzle Math is hard.


I raised this a year or so ago (if I can find the posts I will come back and add a link here).

It seems to be yet another way designers get squeezed. Apparently it is totally 'correct' according to the terms of the designer royalty agreement. The customer gets a discount off the total price of the card AND the envelope. For the purposes of the royalty calculation however, the WHOLE of the discount is deducted from the card portion of the price, so the envelope element still shows as being full price.

I sell lots of cards. The customer always buys the envelope. It hurts EVERY single time.

This Zazzle way of doing maths applies not just to cards, but to every item that is discounted and where there is a customer option.
Posted: Saturday, November 09, 2019 11:52:57 AM
Here is the thread. I raised the question initially about wrapping paper - in the Technical Issues forum because I thought a mistake had been made. But apparently the calculation method was 'correct'.

https://forum.zazzle.com/gallery/royalties_calculated_incorrectly_on_discounted
Posted: Saturday, November 09, 2019 12:44:53 PM
Jules wrote:
Here is the thread. I raised the question initially about wrapping paper - in the Technical Issues forum because I thought a mistake had been made. But apparently the calculation method was 'correct'.

https://forum.zazzle.com/gallery/royalties_calculated_incorrectly_on_discounted

I remember this now!! Thanks, Jules. Now I actually remember going to see what the terms said at the time. I'm sure I've since blocked it as something I'd rather not think about.

Jules wrote:
This Zazzle way of doing maths applies not just to cards, but to every item that is discounted and where there is a customer option.

But wow. I'm double-check all of my calcs since I found a pretty glaring error that I can't make Excel accept as correct. Generally, the task gives me a headache, so I try not to focus on it much. I sent to support and I've been waiting a week... no love.

But just once, I would like Zazzle to come back and say "You're right. This isn't a fair and equitable way to do business with our design partners, and we're going to put money back INTO your pockets."

Just once even.
Posted: Saturday, November 09, 2019 12:49:30 PM
RoyK_is_a_She wrote:
Jules wrote:
Here is the thread. I raised the question initially about wrapping paper - in the Technical Issues forum because I thought a mistake had been made. But apparently the calculation method was 'correct'.

https://forum.zazzle.com/gallery/royalties_calculated_incorrectly_on_discounted

I remember this now!! Thanks, Jules. Now I actually remember going to see what the terms said at the time. I'm sure I've since blocked it as something I'd rather not think about.

Jules wrote:
This Zazzle way of doing maths applies not just to cards, but to every item that is discounted and where there is a customer option.

But wow. I'm double-check all of my calcs since I found a pretty glaring error that I can't make Excel accept as correct. Generally, the task gives me a headache, so I try not to focus on it much. I sent to support and I've been waiting a week... no love.

But just once, I would like Zazzle to come back and say "You're right. This isn't a fair and equitable way to do business with our design partners, and we're going to put money back INTO your pockets."

Just once even.


that could happen...
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