Search not working as expected... 3 pages: 1 [2] 3
Posted: Wednesday, January 23, 2019 4:22:21 PM
Shelli Fitzpatrick wrote:

Thanks for the confirmation on that, I thought it was an official Zazzle policy when I started here but recently I have been questioning where I got that advice from and also wondering if it was misinformation.

I am going to stop recommending it to newbies for sure...

I bet I know where you got the idea, which is where a lot of us got it: The tags were hotlinked, but anything that was a product name was either unlinked or completely deleted.
Posted: Wednesday, January 23, 2019 4:57:21 PM
That is true but I also thought I saw a post or a help file somewhere that said as much, of course that would have been 3 or 4 years ago and Zazzle has changed a lot since then...
Posted: Wednesday, January 23, 2019 5:08:42 PM
I went back to the Help section (something I haven't looked at since I joined and read it). Sure enough, under tagging it says

"Don’t: Include words related to the product title- 'T-shirt,' 'Invitations,' 'Cards,' etc."


So now we are left wondering if this did in fact change. I sorted my products by least views and gave the ones that only had 1 or 2 views a product tag. Nothing to lose. They were apparently invisible anyway.


But I wish it was clearer.
Posted: Wednesday, January 23, 2019 5:13:01 PM
Susannah Keegan wrote:
I went back to the Help section (something I haven't looked at since I joined and read it). Sure enough, under tagging it says

"Don’t: Include words related to the product title- 'T-shirt,' 'Invitations,' 'Cards,' etc."


So now we are left wondering if this did in fact change. I sorted my products by least views and gave the ones that only had 1 or 2 views a product tag. Nothing to lose. They were apparently invisible anyway.


But I wish it was clearer.


It makes you wonder if you can follow any advice given...

the triptychs that I put the tag "acrylic triptych wall art" on last night started showing up in searches just a few minutes later.
Posted: Thursday, January 24, 2019 3:54:57 AM
Shelli Fitzpatrick wrote:
It makes you wonder if you can follow any advice given...

the triptychs that I put the tag "acrylic triptych wall art" on last night started showing up in searches just a few minutes later.

I guess that gives us the answer until Zazzle comes in and says we can't do it.
Posted: Thursday, January 24, 2019 7:37:15 AM
Shelli Fitzpatrick wrote:
Susannah Keegan wrote:
I went back to the Help section (something I haven't looked at since I joined and read it). Sure enough, under tagging it says

"Don’t: Include words related to the product title- 'T-shirt,' 'Invitations,' 'Cards,' etc."


So now we are left wondering if this did in fact change. I sorted my products by least views and gave the ones that only had 1 or 2 views a product tag. Nothing to lose. They were apparently invisible anyway.


But I wish it was clearer.


It makes you wonder if you can follow any advice given...

Indeed, I'm questioning a lot of things, such as the need for unique titles/descriptions/tags, or just how unique they have to be. My recent search experiment, which highlights to me the importance of titles, leads me to think I've been shooting myself in the foot with trying to make them unique. I was doing a lot better before I started following this and other advice, though I hesitate greatly to assign blame to any one factor. I've certainly made my own share of blunders. The difference now is that I'm a lot less inclined to think everything is entirely my own fault.

The question becomes "take action, or leave things be." I've mostly been doing the latter, afraid of making things worse. Still feeling pretty paralyzed, frankly.
Posted: Thursday, January 24, 2019 10:03:06 AM
Fuzzy Felosarix wrote:
Shelli Fitzpatrick wrote:
Susannah Keegan wrote:
I went back to the Help section (something I haven't looked at since I joined and read it). Sure enough, under tagging it says

"Don’t: Include words related to the product title- 'T-shirt,' 'Invitations,' 'Cards,' etc."


So now we are left wondering if this did in fact change. I sorted my products by least views and gave the ones that only had 1 or 2 views a product tag. Nothing to lose. They were apparently invisible anyway.


But I wish it was clearer.


It makes you wonder if you can follow any advice given...

Indeed, I'm questioning a lot of things, such as the need for unique titles/descriptions/tags, or just how unique they have to be. My recent search experiment, which highlights to me the importance of titles, leads me to think I've been shooting myself in the foot with trying to make them unique. I was doing a lot better before I started following this and other advice, though I hesitate greatly to assign blame to any one factor. I've certainly made my own share of blunders. The difference now is that I'm a lot less inclined to think everything is entirely my own fault.

The question becomes "take action, or leave things be." I've mostly been doing the latter, afraid of making things worse. Still feeling pretty paralyzed, frankly.


You could do like Susannah and test the water with products that are not getting views anyway. This way there really isn't anything to lose and everything to gain if it indeed helps.

An added thought is that any sale we make also benefits Zazzle, so I can't understand why they wouldn't be supportive of the possibility of more sales.
Posted: Thursday, January 24, 2019 10:57:31 AM
I feel like the absolute worse that can happen with adding products to the tags would be they get stripped at some point like they used to. Other than that maybe some wasted time used editing and then there are the potential upsides like Shelli experienced with her items showing up in the search where it was previously not and potentially making more sales.

Posted: Thursday, January 24, 2019 12:05:04 PM
I followed the link in the OT and your tryptychs show up now. Maybe the database just hadn't caught up?

I know a reason why some people had in their minds not to put the item type in their tags. It's specifically stated we are wasting our resources doing that in the following Zazzle Chat. She says we're wasting our character limit to describe the product in our tags, and that we need to focus on describing our design. It's around 9 minutes:

https://help.zazzle.com/hc/en-us/articles/360015468113-What-to-Know-About-the-New-iPhone-Cases-9-18-
Posted: Thursday, January 24, 2019 1:03:11 PM
Chaos wrote:
I followed the link in the OT and your tryptychs show up now. Maybe the database just hadn't caught up?

I know a reason why some people had in their minds not to put the item type in their tags. It's specifically stated we are wasting our resources doing that in the following Zazzle Chat. She says we're wasting our character limit to describe the product in our tags, and that we need to focus on describing our design. It's around 9 minutes:

https://help.zazzle.com/hc/en-us/articles/360015468113-What-to-Know-About-the-New-iPhone-Cases-9-18-


I wish it had been a matter of updating but many of the triptychs were made a few weeks ago and they only showed up in the search after I added the product type to the tags.

I don't know if you read my post about how in a different thread (not mine) about acrylic tumblers not being found by search, Christine replied that it you want them to be found when you search "tumblers" you need to add it to the tags. So that is why I decided to start doing it with these to see what happened.
Posted: Thursday, January 24, 2019 1:51:46 PM
Shelli Fitzpatrick wrote:
the triptychs that I put the tag "acrylic triptych wall art" on last night started showing up in searches just a few minutes later.

Same thing with my gift bag, it didn't take long at all for the changes I made to the tags to take effect while manual searching. So that's really good news, that tag edits aren't subject to a long wait for indexing or something before they take effect.
Quote:
It makes you wonder if you can follow any advice given..

My feeling is that the most sensible advice is to only worry about the one piece of advice so often given on this subject, which is to

describe your item in as much descriptive detail as possible, in terms shoppers might use to look for it

Which naturally means including the type of thing it is - a tumbler, triptych, paper napkin,fleece blanket ...

Since tags aren't limited to just one word each we are not losing anything by incorporating the product type into them (as you did with "acrylic triptych wall art" for example). At the very worst, even if Zazzle's internal search algorithm chooses to ignore them, we're not losing anything at all by including them, and outside of Zazzle, we could be gaining - if someone is searching Google for "yellow floral tumbler" we want "tumbler" in our tags because though it might not matter in Zazzle's own internal marketplace search, I don't think Google is going to know it's a "tumbler" unless we say so.

I like that Zazzle's internal search of the marketplace seems to be working more like a regular search of Google where what you ask for is what you get.
Smile
Posted: Thursday, January 24, 2019 2:57:58 PM
Thanks for reaching out everyone. We appreciate the discussion and the feedback. With that being said, our position on tagging has never wavered. We recommend designers not tag product types or tags that are not related to their designs. e.g., they don’t need to tag ‘t-shirt’ on a t-shirt because it will not impact how your product surfaces on Zazzle, we take care of tagging the product types (since those never change) internally.

Since designers are only allowed ten tags per product, we recommend focusing on elements that are unique to your design, that will more likely increase your chance of being surfaced. Designers should focus on highlighting their design; designers can tag ‘basketball’ (even though it’s also a product) if they actually have a basketball design on the same shirt mentioned above.

Our goal is to make sure the most relevant designs show up for the most relevant searches.

Tagging is an essential part of the search, but so are product titles. We always recommend looking at your product holistically.
Posted: Thursday, January 24, 2019 5:49:03 PM
Jon wrote:
Thanks for reaching out everyone. We appreciate the discussion and the feedback. With that being said, our position on tagging has never wavered. We recommend designers not tag product types or tags that are not related to their designs. e.g., they don’t need to tag ‘t-shirt’ on a t-shirt because it will not impact how your product surfaces on Zazzle, we take care of tagging the product types (since those never change) internally.

Since designers are only allowed ten tags per product, we recommend focusing on elements that are unique to your design, that will more likely increase your chance of being surfaced. Designers should focus on highlighting their design; designers can tag ‘basketball’ (even though it’s also a product) if they actually have a basketball design on the same shirt mentioned above.

Our goal is to make sure the most relevant designs show up for the most relevant searches.

Tagging is an essential part of the search, but so are product titles. We always recommend looking at your product holistically.


Thank you for the response Jon, and it would be great if search was working the way you speak of.

But some of my own research and experiments show it isn't.

When a search term of "fractal abstract triptych" only returns 3 results in a marketplace this large, something is not right.

Also when I did add the product type to my tags now I have 6 of my own results showing up in that same search which seems to prove that Zazzle adding the product type doesn't always work but a designer adding it does.

As far as relevance goes my fractal abstract triptychs are very relevant to that search term so they should have come up in the first search before I added the product type to the tags, but they didn't because I only had "fractal" and "abstract" as tags at the time.

I don't want to seem argumentative, I only want my products to be more visible so they have a better chance of selling. I put a lot of time and work into them and it would be nice if they would surface in searches where someone could see them.

Posted: Thursday, January 24, 2019 6:55:02 PM
Shelli Fitzpatrick wrote:
Jon wrote:
Thanks for reaching out everyone. We appreciate the discussion and the feedback. With that being said, our position on tagging has never wavered. We recommend designers not tag product types or tags that are not related to their designs. e.g., they don’t need to tag ‘t-shirt’ on a t-shirt because it will not impact how your product surfaces on Zazzle, we take care of tagging the product types (since those never change) internally.

Since designers are only allowed ten tags per product, we recommend focusing on elements that are unique to your design, that will more likely increase your chance of being surfaced. Designers should focus on highlighting their design; designers can tag ‘basketball’ (even though it’s also a product) if they actually have a basketball design on the same shirt mentioned above.

Our goal is to make sure the most relevant designs show up for the most relevant searches.

Tagging is an essential part of the search, but so are product titles. We always recommend looking at your product holistically.


Thank you for the response Jon, and it would be great if search was working the way you speak of.

But some of my own research and experiments show it isn't.

When a search term of "fractal abstract triptych" only returns 3 results in a marketplace this large, something is not right.

Also when I did add the product type to my tags now I have 6 of my own results showing up in that same search which seems to prove that Zazzle adding the product type doesn't always work but a designer adding it does.

As far as relevance goes my fractal abstract triptychs are very relevant to that search term so they should have come up in the first search before I added the product type to the tags, but they didn't because I only had "fractal" and "abstract" as tags at the time.

I don't want to seem argumentative, I only want my products to be more visible so they have a better chance of selling. I put a lot of time and work into them and it would be nice if they would surface in searches where someone could see them.



Well stated, Shelli. I am constantly testing the Z MP product search.

I have many Shabby Chic pillow designs. So I searched for "shabby chic pillows". Now Shabby Chic is a popular and mainstream decor motif. But when I add that search term, nothing...nothing...came up. This is the message on the results screen:

"Your search for "shabby chic pillows" did not match any products." (My products are tagged "shabby chic"?)

Then, I searched for "Red". All kinds of products popped up.

Having said that, there are so many products in the MP, with many of the same tags. Another one of the issues I see is Zazzle only shows 17 pages of products. If your products don't show up in those 17 pages, it won't be seen. So if a customer searches for "red" pillows, they will get red pillows or pillows with some red. But I take that a step further, and also add "hearts" to the search, for example. My red pillow, with hearts, still does not show up. Then I add another tag, and another. Finally, I have 5 or 6 tags in my search, and lo and behold, on page 16, one of my pillows pops up. It's as red as any others that came up with just the search term "red".

So, if a customer only searches for a generic term, like red, they won't see my pillow. And, if they search for a targeted term, "Shabby Chic", they won't see my pillows.
Posted: Thursday, January 24, 2019 8:01:17 PM
I was having a hard time believing shabby chic didn't find anything so I tried it and it gave me nothing... not one product.

however when I enclosed it in quotation marks I got 110,352 products.

I just wonder though how many average shoppers know to add " marks to a search term?

adding: ideally either way should produce the same results
Posted: Thursday, January 24, 2019 9:59:06 PM
Shelli Fitzpatrick wrote:
I was having a hard time believing shabby chic didn't find anything so I tried it and it gave me nothing... not one product.

however when I enclosed it in quotation marks I got 110,352 products.

I just wonder though how many average shoppers know to add " marks to a search term?

adding: ideally either way should produce the same results


I agree. I think there are bugs in the search system, just as we have experienced bugs in other areas. But search bugs cost us sales. I would like those to be addressed as a priority.
Posted: Friday, January 25, 2019 1:25:40 AM
Shelli Fitzpatrick wrote:


Thank you for the response Jon, and it would be great if search was working the way you speak of.

But some of my own research and experiments show it isn't.

When a search term of "fractal abstract triptych" only returns 3 results in a marketplace this large, something is not right.

Also when I did add the product type to my tags now I have 6 of my own results showing up in that same search which seems to prove that Zazzle adding the product type doesn't always work but a designer adding it does.

As far as relevance goes my fractal abstract triptychs are very relevant to that search term so they should have come up in the first search before I added the product type to the tags, but they didn't because I only had "fractal" and "abstract" as tags at the time.

I don't want to seem argumentative, I only want my products to be more visible so they have a better chance of selling. I put a lot of time and work into them and it would be nice if they would surface in searches where someone could see them.



"fractal abstract" bring up 299k+ results in the MP. Drilling down to refine the results to art, surfaces all the ones on this page of your store.

https://www.zazzle.com/s/fractal+abstract+wall+art+sets?dp=252831184189063863&q=fractal+abstract+&sgsc=fractal%3aabstract

If you have more specific examples Shelli, please let me know. Grin Roses



Posted: Friday, January 25, 2019 1:35:59 AM
SK DesignWorks wrote:


Well stated, Shelli. I am constantly testing the Z MP product search.

I have many Shabby Chic pillow designs. So I searched for "shabby chic pillows". Now Shabby Chic is a popular and mainstream decor motif. But when I add that search term, nothing...nothing...came up. This is the message on the results screen:

"Your search for "shabby chic pillows" did not match any products." (My products are tagged "shabby chic"?)

Then, I searched for "Red". All kinds of products popped up.

Having said that, there are so many products in the MP, with many of the same tags. Another one of the issues I see is Zazzle only shows 17 pages of products. If your products don't show up in those 17 pages, it won't be seen. So if a customer searches for "red" pillows, they will get red pillows or pillows with some red. But I take that a step further, and also add "hearts" to the search, for example. My red pillow, with hearts, still does not show up. Then I add another tag, and another. Finally, I have 5 or 6 tags in my search, and lo and behold, on page 16, one of my pillows pops up. It's as red as any others that came up with just the search term "red".

So, if a customer only searches for a generic term, like red, they won't see my pillow. And, if they search for a targeted term, "Shabby Chic", they won't see my pillows.


Using this product as an example, and maybe you have many more. You have shabby chic as one word (shabbychic) with no spaces in the tag, and in quotations in the title. I would remove all the quotations as i don't think this is helping. https://www.zazzle.com/shabby_chic_fuchsia_hearts_monogram_reversible_throw_pillow-189514686461804747

So using your tag match (for this item in this example) and searching for "shabbychic pillows" and again, drilling down, does surface your product.

https://www.zazzle.com/s/shabbychic+pillows?q=shabbychic+pillows&sgsc=shabbychic%3apillows&pg=2

I hope this helps. Roses
Posted: Friday, January 25, 2019 4:25:28 AM
I may not be remembering this correctly, but I thought a company out there nabbed "shabby chic" as a trademark in spite of it having been coined long before the company existed. Using it may be problematic. If I'm correct about the company, that is.
Posted: Friday, January 25, 2019 5:07:54 AM
James wrote:
Shelli Fitzpatrick wrote:


Thank you for the response Jon, and it would be great if search was working the way you speak of.

But some of my own research and experiments show it isn't.

When a search term of "fractal abstract triptych" only returns 3 results in a marketplace this large, something is not right.

Also when I did add the product type to my tags now I have 6 of my own results showing up in that same search which seems to prove that Zazzle adding the product type doesn't always work but a designer adding it does.

As far as relevance goes my fractal abstract triptychs are very relevant to that search term so they should have come up in the first search before I added the product type to the tags, but they didn't because I only had "fractal" and "abstract" as tags at the time.

I don't want to seem argumentative, I only want my products to be more visible so they have a better chance of selling. I put a lot of time and work into them and it would be nice if they would surface in searches where someone could see them.



"fractal abstract" bring up 299k+ results in the MP. Drilling down to refine the results to art, surfaces all the ones on this page of your store.

https://www.zazzle.com/s/fractal+abstract+wall+art+sets?dp=252831184189063863&q=fractal+abstract+&sgsc=fractal%3aabstract

If you have more specific examples Shelli, please let me know. Grin Roses





Thanks James, all the ones on that page are also ones that I revised the tags on day before yesterday so I am glad they are now surfacing.
And in all fairness I also saw one of mine in that search that I haven't revised the tags on. So that is good news that the drill down search is working.
Posted: Friday, January 25, 2019 6:27:11 AM
Shelli Fitzpatrick wrote:
I was having a hard time believing shabby chic didn't find anything so I tried it and it gave me nothing... not one product.

however when I enclosed it in quotation marks I got 110,352 products.

Yeah, I got same results, definitely something buggy with that.

For comparison, I searched for another common two-word style - boho chic (no quotes so it should be treating that as "look for items that contain both those words somewhere") and got 53K+ results. Searched again for "boho chic" (in quotes, so now it should be treating it as "search for items that contain those words as the exact phrase") which narrowed results down to 27K+ results. So that works as it should. Shabby chic should work the same way but obviously isn't as it only produces results if you ask for it as an exact phrase.
Posted: Friday, January 25, 2019 7:32:26 AM
Quote:
When a search term of "fractal abstract triptych" only returns 3 results in a marketplace this large, something is not right.

Also when I did add the product type to my tags now I have 6 of my own results showing up in that same search which seems to prove that Zazzle adding the product type doesn't always work but a designer adding it does.

As far as relevance goes my fractal abstract triptychs are very relevant to that search term so they should have come up in the first search before I added the product type to the tags, but they didn't because I only had "fractal" and "abstract" as tags at the time.


Poking around this morning, I'm thinking that "triptych" is buggy as an actual product type and thus as a search term because:

Starting at zazzle.com and hovering mouse over "Art" from main list of categories at top, going down to "Framed and Finished Art" then "Acrylic Art & Prints" you get 28K+ results. Next, using the Category dropdown at the top, there is no further breakdown after that. However, if you go over to Format, you have a choice or Single or 3-Panel.





If you choose 3-panel, you get this:




For some reason there are now only 30 results. If you then go ahead and click the blue box for the suggested term "triptych" you get the same 30 results.

So it seems like even though "triptych" is usually (though not always) automatically appended by Zazzle to the product title, it's not actually a product type in the category system- instead it's a "format" and even then it's called "3-panel" and not "triptych".

If one searches manually for just triptych you get 6K+ results, but the majority are not 3-panel acrylic wall art - there are skateboards and mousepads and totebags ..... items where people for some reason used triptych in the tags. If you then use the Categories drop-down to narrow it down further, "Acrylic Art & Prints" is no longer even a category choice. It seems that the only way to narrow a search to just actual 3-paneled acrylic wall hangings is to manually search for acrylic triptych which yields 304 results. Which still seems really on the low side. *EDITED TO ADD:
My guess it that it is only 304 because people aren't including "acrylic" and "triptych" in their tags since they probably assume it's somehow an automatic known product type. And since I can't find their products searching I can't look at their tags to confirm this.

Overall, seems like this is a really odd product to try to search for either manually or by drilling-down the categories. Maybe it's because while Zazzle uses "triptych" in the titles it uses "3-panel" in the drop-downs, where it's not even a Category it's a Format. Coupled with many other product types having "triptych" in their own tags - it's a pretty messed up thing to search for.
Posted: Friday, January 25, 2019 8:02:29 AM
Also - if you then narrow down those 304 results for acrylic triptych by adding fractal and abstract, you get 17 results, 6 of which are yours. So I would say that until other people start figuring out that they should be including acrylic triptych, you've got a real leg up on the competition in the fractal/abstract triptych market. Grin
Posted: Friday, January 25, 2019 8:11:32 AM
Coleenz that's some good research. And I think it implies that only a very narrow range of products will truly benefit from a product tag: those that are lumped together with similar products in a single meta category (water bottles, travel mugs and thermal tumblers are in one category) and those where there is a mismatch between product title and category name.


As I look at the drilldown for framed and finished art, it looks like the acrylic triptych is falling in both groups. Acrylic triptychs are lumped together with canvas triptychs and the category name is wall art sets rather than triptych because there is also the option of 2 piece and 4 piece sets.



That can make retagging more focused because you know what to look for: products that are lumped together in one meta category and products where the product name is different from the product category.

Posted: Friday, January 25, 2019 9:38:04 AM
ColeenZ wrote:
Also - if you then narrow down those 304 results for acrylic triptych by adding fractal and abstract, you get 17 results, 6 of which are yours. So I would say that until other people start figuring out that they should be including acrylic triptych, you've got a real leg up on the competition in the fractal/abstract triptych market. Grin


Thank you Coleenz for all that time you spent. That was kind of what I was thinking too that there is something wrong here I just couldn't find out what... Because my other art forms are searchable, but I never would have figured this out like you did.

I would be interested to know what the sales stats on acrylic triptychs is and bet it is lower than it should be because of this. Like you said though on the bright side it gives me an edge for that search term... for now. lol

Posted: Friday, January 25, 2019 9:40:55 AM
Susannah Keegan wrote:




That can make retagging more focused because you know what to look for: products that are lumped together in one meta category and products where the product name is different from the product category.



yes good thinking and I think I will adopt this strategy so maybe I don't burn out on editing quite as fast. Just thinking about retagging 5000+ products was making me tired or want to go do dishes or something... Laughing
Posted: Friday, January 25, 2019 9:42:11 AM
James wrote:
SK DesignWorks wrote:


Well stated, Shelli. I am constantly testing the Z MP product search.

I have many Shabby Chic pillow designs. So I searched for "shabby chic pillows". Now Shabby Chic is a popular and mainstream decor motif. But when I add that search term, nothing...nothing...came up. This is the message on the results screen:

"Your search for "shabby chic pillows" did not match any products." (My products are tagged "shabby chic"?)

Then, I searched for "Red". All kinds of products popped up.

Having said that, there are so many products in the MP, with many of the same tags. Another one of the issues I see is Zazzle only shows 17 pages of products. If your products don't show up in those 17 pages, it won't be seen. So if a customer searches for "red" pillows, they will get red pillows or pillows with some red. But I take that a step further, and also add "hearts" to the search, for example. My red pillow, with hearts, still does not show up. Then I add another tag, and another. Finally, I have 5 or 6 tags in my search, and lo and behold, on page 16, one of my pillows pops up. It's as red as any others that came up with just the search term "red".

So, if a customer only searches for a generic term, like red, they won't see my pillow. And, if they search for a targeted term, "Shabby Chic", they won't see my pillows.


Using this product as an example, and maybe you have many more. You have shabby chic as one word (shabbychic) with no spaces in the tag, and in quotations in the title. I would remove all the quotations as i don't think this is helping. https://www.zazzle.com/shabby_chic_fuchsia_hearts_monogram_reversible_throw_pillow-189514686461804747

So using your tag match (for this item in this example) and searching for "shabbychic pillows" and again, drilling down, does surface your product.

https://www.zazzle.com/s/shabbychic+pillows?q=shabbychic+pillows&sgsc=shabbychic%3apillows&pg=2

I hope this helps. Roses


Yes, I tagged both ways...both shabbychic and "shabby chic". If I understand correctly, that is how to include a tag that you want to show as 2 words...instead of together as one word. Is there a different way I should be doing it?

I'm of the opinion that a customer won't know to type shabbychic, since it is actually 2 words. If I was searching for shabby chic products, I would type shabby chic.
Posted: Friday, January 25, 2019 9:42:13 AM
James wrote:
SK DesignWorks wrote:


Well stated, Shelli. I am constantly testing the Z MP product search.

I have many Shabby Chic pillow designs. So I searched for "shabby chic pillows". Now Shabby Chic is a popular and mainstream decor motif. But when I add that search term, nothing...nothing...came up. This is the message on the results screen:

"Your search for "shabby chic pillows" did not match any products." (My products are tagged "shabby chic"?)

Then, I searched for "Red". All kinds of products popped up.

Having said that, there are so many products in the MP, with many of the same tags. Another one of the issues I see is Zazzle only shows 17 pages of products. If your products don't show up in those 17 pages, it won't be seen. So if a customer searches for "red" pillows, they will get red pillows or pillows with some red. But I take that a step further, and also add "hearts" to the search, for example. My red pillow, with hearts, still does not show up. Then I add another tag, and another. Finally, I have 5 or 6 tags in my search, and lo and behold, on page 16, one of my pillows pops up. It's as red as any others that came up with just the search term "red".

So, if a customer only searches for a generic term, like red, they won't see my pillow. And, if they search for a targeted term, "Shabby Chic", they won't see my pillows.


Using this product as an example, and maybe you have many more. You have shabby chic as one word (shabbychic) with no spaces in the tag, and in quotations in the title. I would remove all the quotations as i don't think this is helping. https://www.zazzle.com/shabby_chic_fuchsia_hearts_monogram_reversible_throw_pillow-189514686461804747

So using your tag match (for this item in this example) and searching for "shabbychic pillows" and again, drilling down, does surface your product.

https://www.zazzle.com/s/shabbychic+pillows?q=shabbychic+pillows&sgsc=shabbychic%3apillows&pg=2

I hope this helps. Roses


Thanks James, Yes, I tagged both ways...both shabbychic and "shabby chic". If I understand correctly, that is how to include a tag that you want to show as 2 words...instead of together as one word. Is there a different way I should be doing it?

I'm of the opinion that a customer won't know to type shabbychic, since it is actually 2 words. If I was searching for shabby chic products, I would type shabby chic.
Posted: Friday, January 25, 2019 9:51:19 AM
I wonder why your posts are duplicating? that is weird...
Posted: Friday, January 25, 2019 10:48:36 AM
SK DesignWorks wrote:


I'm of the opinion that a customer won't know to type shabbychic, since it is actually 2 words. If I was searching for shabby chic products, I would type shabby chic.


Is there a reason you have the 2 words together at all? If not, I always just separate my multi word phrases with a comma. If there is a reason, then ignore me!Grin
Users browsing this topic
Guest


Forum Jump
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.
Print this topic
RSS Feed
Normal
Threaded