Product missing from storefront
Posted: Tuesday, February 11, 2020 10:51:23 AM
This product was created 2/9/2020, but does not show up in storefront. Other products created after it are there with no problems. Tried forcing re-index by changing some tags - usually works but didn't this time. z - Please help.

https://www.zazzle.com/apache_wedding_blessing_personalized_rustic_art-256858042457685022
Posted: Tuesday, February 11, 2020 1:14:11 PM
Hi SocolikCardShop, unfortunately there is a delay on the indexing process of our servers at the moment. Our team is aware of this and are working on getting it fixed.

For now, I would suggest (if possible, of course) not making any changes to the product and allow a few days for the indexing to occur.

I'm truly sorry for this inconvenience.
Posted: Wednesday, February 12, 2020 9:25:44 AM
Hello again, I checked this product today again and I'm happy to inform you that it is now showing correctly on your store's public front.

Please note that I was able to see it listed in your store while visiting it as a guest (without being logged in to a Zazzle account).

I hope this is resolved for you now but feel free to let me know if the issue is still occurring on your end and I will gladly look into this further.
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