Paper Break Out Questions 3 pages: 1 2 [3]
Posted: Sunday, August 05, 2018 1:04:13 PM
In Product Merchandize, when trying to restrict the options, I got the message:

Quote:
Your selection of "This Size and Orientation only" resulted in no valid options. We have reverted your selection to "All options".


I hope that is a bug...
Posted: Sunday, August 05, 2018 11:23:19 PM
All of my greeting cards that have the new in situ view have that.
Posted: Monday, August 06, 2018 1:11:33 AM
Thank you for the answer, Linda_MN. Now I'm not sure what to do. My designs are generally suited just for one format (ratio). I hope the restricting option will return quickly!
Posted: Monday, August 06, 2018 1:27:53 AM
Yes, I hope so too. I had a customer purchase one of the large cards and there was a white stripe on each side. I made mine the greeting card size, before the large cards came out, so they weren't set to "this size only" on most of them.
Posted: Monday, August 06, 2018 9:17:49 AM
I am still hoping for some clarification on a couple of items. I would love zazzle to jump in again and answer a couple questions I still have.

All of my 4x9 menus and programs that were previously on rack cards at an affordable price .55 each are now migrated to flat menus and programs at a much higher price point. Even if I dropped my mark up to 5%, the minimum price is $2.00 each.
Is there anyway I can revert my 324 menus and programs back to rack card paper?

I would also like to do the same thing for my 4x8 photo cards that used to be on affordable one sided photo paper.
Is that paper type now discontinued?
Posted: Monday, August 06, 2018 9:28:58 AM
Stationery - Letterhead - Flyer questions.

Choosing 5.5 x 8.5 size and basic (100lb) or matte (80lb); both 50% recycled material.

Home & Pets > Stationery > 5.5" x 8.5" - Vertical
https://www.zazzle.com/design_your_own_letterhead-199586038111644876
80 lb. stock; minimum order 1; 60 cents per sheet

Home & Pets > Stationery > 5.5" x 8.5" - Vertical
https://www.zazzle.com/paper_sheet-256635632898505082
80 lb. stock; minimum order; 60 cents per sheet

Home & Pets > Stationery > 5.5" x 8.5" - Vertical
https://www.zazzle.com/pd/spp/pt-zazzle_stationery
80 lb. stock; minimum order 10; 80 cents per sheet

Office Products > Flyers > 5.5" x 8.5" > Vertical
https://www.zazzle.com/create_your_own_flyer-244050299710180340
100 lb stock; minimum order 25; 50 cents per sheet

The last one included realizing the paper stock is heavier. Is the pricing on the 80-cent sheet a mistake or is that intended? If intended, what am I missing that drives that price higher?
Posted: Friday, August 10, 2018 7:44:04 PM
loraseverson wrote:
I am still hoping for some clarification on a couple of items. I would love zazzle to jump in again and answer a couple questions I still have.

All of my 4x9 menus and programs that were previously on rack cards at an affordable price .55 each are now migrated to flat menus and programs at a much higher price point. Even if I dropped my mark up to 5%, the minimum price is $2.00 each.
Is there anyway I can revert my 324 menus and programs back to rack card paper?

I would also like to do the same thing for my 4x8 photo cards that used to be on affordable one sided photo paper.
Is that paper type now discontinued?


I would also very much like my rack cards put back as rack cards.
Posted: Saturday, August 11, 2018 7:34:51 AM
I found Post-its via search because they weren't in Office Products, then created a design, and when posting for sale, discovered Post-its were exclusively in Invitations & Stationery -> Personalized Stationery. My design was for an office, but there was no choice for that. I sure hope we aren't forever stuck placing paper goods for businesses in with pretty invitations.
Posted: Saturday, August 11, 2018 3:59:55 PM
Monica wrote:

@Polenth
We have been toying around with the option to let designers move their own products. A new 'post for sale' flow is being worked on now, but no promises.

We haven't got search volume or consumer interest in large holiday cards, but if we see a large upcharge, we can add that to the current product type.


I still don't understand why some products are having some options restricted. If it's available on the site and Zazzle can make it, why wouldn't you want to offer it? Maybe fewer people want wedding designs on cheap paper or a big holiday card, but as you sell those options anyway, what benefit is there to telling customers they can only have certain designs on the items? Design theme makes no difference when it comes to printing the item.

Even if literally no one was buying a certain option with a certain design theme, there still isn't a benefit to hiding the options. It's not like there are so many options that it's confusing (if there was a candidate for that, it'd be t-shirts, but customers still manage). If anything, it means customers can see what's available, even if they don't want it for that specific design.

Then there are designer problems, because someone trying for that niche will have to purposefully place their product in the wrong place. That's not good for the customer or the designer. Also, when it comes to the cards, the big card has a differently shaped design area. Knowing that if there was a change of heart, a card could suddenly get big card as an option, it means all designs still need to be designed with that size in mind. But it's not available for testing on the product creation page, so I'd need to open another card that does have that size, design it, then copy/paste it over.

Looking at it in the simplest way, the restrictions mean a small number of sales are lost and no sales are gained. In other words, I don't see how the restrictions increase profits for anyone concerned or not having the restrictions will decrease profits. I can see how the restrictions will decrease profits, especially for designers who hit an unusual niche that falls outside of the expected use cases.
Posted: Sunday, August 12, 2018 1:27:52 AM
Polenth wrote:
I still don't understand why some products are having some options restricted. If it's available on the site and Zazzle can make it, why wouldn't you want to offer it? Maybe fewer people want wedding designs on cheap paper or a big holiday card, but as you sell those options anyway, what benefit is there to telling customers they can only have certain designs on the items? Design theme makes no difference when it comes to printing the item....

Fully agree on all you wrote. Wrote a similar reply back then (you find it on page 2), I quote:
PetsDreamlands wrote:
I really don't get this philosophy of partially limiting card size options on products that are de facto absolutely identical, just differently classified by theme. If greeting cards are generally purchasable at 8.5x11 size, it makes no sense at all to block this option on Holiday themed cards, because "there is not much interest in large Holiday cards". And no, you can't just add a larger size afterwards without having to face consequences. Many designers will design their cards at a size that matches the available max size. If a card's max size is 5x7, you can't then just add a 8.5x11 on the same product afterwards, due to the simple fact that the resolution of many 5x7 card designs will not be good enough to grant a perfect result on a 8.5x11 one.
Posted: Tuesday, September 11, 2018 6:48:47 AM
RoyK_is_a_She wrote:
Monica wrote:

@Royk_is_a_She

1. 4.25 by 5.5 is being offered on the following product types:

Response Card
Flat Note Card
Enclosure Card
Flat Advice Card
Table Card
Flat Holiday Card
Flat Thank You Card
Flat Save the Date Card
Flat Card
Invitation

Thank you, Monica. My question - and I'm sorry if I didn't make it clear - is to folded Note Cards. In my neck of the woods, "Note Cards" has always referred to folded cards, so maybe I made the (incorrect) assumption that was understood.

By way of providing that list of what is available, are you saying folded Note Cards size A2, 4.25 by 5.5. will not be available?

I'm still wondering whether or not standard A2 Note Cards, 4.25 by 5.5, are discontinued or not. I still have Folded Cards I designed as 4.25 by 5.5 which were migrated to 4.0 x 5.6 and which I would very much like have put back to standard A2.

Envelope Liners ARE available in A2, and the Description says that they fit Zazzle's 5.5 x 4.25 Flat and FOLDED cards.

I don't see Envelope Liners available in whatever 4.0 x 5.6. Plus, I don't see an envelope preview with the 4.0 x 5.6, so I don't know if it's a square-flap envelope (assume yes).
Posted: Monday, October 29, 2018 8:09:52 AM
Sorry if this has been discussed before, but I keep getting caught up in the dozens and dozens of options for flat card templates when in my humble opinion, it could possibly be boiled down to just a few.

If I use the Zazzle Blanks Store or "Transfer this design" link, I'm presented with way too many options, with titles based on suggested usage, shape, and paper selection. I really just want to go to one "flat card" listing, use a drop down to select a size, select from all the shape options when available, select the paper, choose envelopes or not (and be able to post for sale without envelopes as needed), place a design, then post for sale.

It would be easier to work with the current large number of templates, if, when writing up the description, the designer had the choice and full freedom to include WHAT the item is in the character count available instead of having a pre-determined descriptor added to the end. Half the time the auto-populated description is not actually relevant to what I've created or is redundant compared to the natural way a customer would describe the item.

Also, the auto-populated wording that I DON'T actually want/doesn't help describe my product is usually far longer than what I would use to describe it, while I'm then cut off/reaching the designer's maximum text.

For example "flat announcement card" - does a consumer actually search that phrase? I've been doing stationery for a long time and have not ever had a customer be so specific or use the terms in that order.

They may ask for a "wedding announcement" or "wedding announcement card" or "just a flat card with the design on it" (LOL)

Of course I want to include "wedding" in the product title, but then it sounds strange, as I have to play with the auto-populated description too - "Gold Palm Tree Destination Wedding - Flat Announcement Card"
The search phrase is broken up.

VS... "Destination Wedding Announcement w Gold Palm Tree - Flat Card" (sometimes it picks up that you already used a term)
Though I wouldn't be allowed to use the second option because now the word Announcement is counted toward my total, even though before it would have added it anyway. But it reads closer to how someone might enter a search query.

(Note I did not actually count these characters, this just represents the process I go through with lots of my postings - that it sounds funny with the auto-populated info at the end, even when it's words I'd like to use, the resulting long-tail description isn't what I know most customers or stationers to use.

Related - the word "card" - isn't that implied in the product already? Similar situation as described above works for what is probably more popular - baby announcements and moving announcements.

"Baby Flat Announcement Card" "Moving Flat Announcement Card" - sort of sounds like something that was awkwardly translated, or something you see on one of those cheap-made-out-of-the-country-discount-websites. HERE in the forums, we know that is NOT the case, but I wonder if the wording arrangement might send that sort of message to someone who's randomly landed on a product.

I realize the WHY behind this - probably to avoid customer, and possibly designer confusion on the templates - so they are absolutely certain they are getting a flat or folded card. But could this be used in the template description but NOT forcibly added to the posted product description?

Maybe "flat card" be added to the shape or size drop-downs - it would then probably also carry through to the carts, printed invoices and printing instructions on the back end?

Maybe there could be MASTER flat card template that doesn't force wording at the end of the listing so we can pick what to name it fully? (The type with a minimum order quantity of 1, envelope options, highdef option, size and shape options and all the paper choices all in one).
Especially since the category selection is much more flexible now?

Thank you for listening to designer ramblings!

Grin


ETA: Also a guess that some of the "older" templates still remain so that designers can choose to have a plain white background instead of the marble and en situ views? Maybe a plain white background view option is added along with the en situ options for those who prefer it?



Posted: Monday, October 29, 2018 8:59:22 AM
IMHO, the whole problem with the paper breakout was that the tail wagged the dog. I can see why for the buying public all the categories of use--menus vs. invitations vs. thank you cards, etc.--was desirable. But, for designers, PaperGrape is quite right. There should be/should have been Master Circle, Square, and several Rectangular templates. (Rectangles, of course, have more variations than circles and squares. But, even they often boil down to several standard aspect ratios often based on the Golden Mean. The few remaining others could have been provided as single templates.) Then, dropdown menu options for the designer as to how the design may be used, etc.

Designers seldom, I think, say to themselves: "Oh, today I think I'll design a folded menu card without an envelope on glossy eggshell paper printed in high def. Let me find the template." Rather, they have a design in mind that may best be rectangular that can, perhaps, be adapted for use as a menu but not an invitation, etc., etc. etc. After all the relevant boxes had been checked then a computer sort behind the scenes should be able to categorize designer choices to be presented to the customer in the front end and the designer in the back.

Seems to me Zazzle's "one-size-fits-all" approaches for designers and customers frustrates users on one end of its processes or the other and sometimes both (as potentially in the new Design Tool too).

But, that's just my 2-cents.
Posted: Monday, October 29, 2018 9:47:36 AM
Every single thing @PaperGrape said.

When I use Design Transfer, I'm overwhelmed. I end up going back to the Z Blog to find what I'm supposed to use, rereading all the descriptions, clicking one of those Products, and copying/pasting the elements.

When I use an existing card to make a new card using the same graphic elements, I'm endlessly frustrated that it's now adding "Holiday Card" to the end of my party Invitation. Without the space to name it as needed, I go back to the Blog again and repeat. Then the Category and 80% of the Tags and parts of the Description I could've used have to be copied over. I have more clicks in Rating and changing Royalty.

Add to that the concern that if I didn't use the right base Product, I may not be found by the people who matter most - customers - in searches. Which I fear is going to happen with some of my new holiday cards bc it took me several before I realized the error of my ways, even though I thought I made the right choice initially.

Add that to MP Department selection, which is more searching for what's correct, and it just make wants to create Pillows, except that they can't be just pillows any more either.

It would be better for SEO for us to be able to mix it up - Holiday Party Invitation with Snowman for one and Snowman Holiday Party Invitation for another.

I don't do much weddings, but I found the same frustration on the few I did. If the entire suite matches, and I create an Engagement Announcement first, it makes sense to use that to create the Save the Date and Invitation and Details and so on. But we can't do that - we have to go back to the "correct" base Product. Each new rendition is staring over. We can copy/paste design elements and Tags and whatnot, but that's more work than using the same base card repeatedly.

So while I still believe this horse is out of the barn, I'm still voting for one base paper Products with a drop-down selector for use and another for MP Department. One Paper Product for Designers, except Foil. Not that I get a vote, but that's mine.
Posted: Monday, October 29, 2018 9:52:51 AM
all this choice in paper breakout templates directly contradicts the reasoning behind taking away choices in apparel and has me scratching my head.

are too many choices good or bad? and how can it be both? Idea
Posted: Monday, October 29, 2018 10:50:00 AM
No matter how many different "intentions" Zazzle may think of and then add to the already painfully long list of stationery-type items, there will always be more not thought of. I'm thinking this may be a runaway train.
Posted: Monday, January 07, 2019 1:21:25 PM
Sorry if I missed this, but is there an expected date when invitations will update to a new product merchandising view? Thanks in advance.
Posted: Wednesday, January 09, 2019 6:22:18 AM
It looks like most wedding save the date postcard designs have migrated from "postcards" to "announcementpostcards". These design titles are now appended with "Announcement Postcard". Could this appended title also include the words "Save the Date" - i.e., "Save the Date Announcement Postcard"?

This would help free up a lot of space in our design titles to describe the design and color scheme.
Posted: Thursday, January 24, 2019 2:59:48 PM
Sorry, another question...

Could more info be shared on how to change the department for a design that didn't migrate to a specific category? For example, I have lots of invitation cards that are in a generic wedding invitations category when they should actually be something different like a table number card, a save the date card, or thank you card.

I saw in the recent Zazzle Chat that we should use the Report feature to request the correct category. I tried this a couple weeks ago but nothing has changed with those specific products. Is there a turnaround estimate?

Also, is it recommended on our end to edit the Marketplace Department under Edit product details? It looks like this can only be done one product at a time so I wanted to be sure before spending a lot of time on this.

Thanks in advance,
Kathleen
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