Is there a problem with the RSS Feed ?
DigitalDreambuilder
Posted: Thursday, April 26, 2012 6:18:55 AM
 Zazzle Proseller
Groups: ProSeller

Joined: 2/11/2010
Posts: 1,285
Location: Europe
Is there a problem with the RSS Feed ?

I'm too finding that the RSS feed isn't working when I use the product type (pt) and pull from the marketplace (ie all stores); no results found and this causes Zazzle Store Builder to show its error message (as perhaps a result of divide by zero).

It does work when a store is specified ($contributorhandle is set in ZSB).

Someone else mentioned it earlier in another thread ..

LMC wrote:
The RSS Feed doesn't work when I use the product type, it was working fine a few days ago. For instance:

This doesn't work (empty results):
http://www.zazzle.com/feed?pt=zazzle_shirt

But this one works:
http://www.zazzle.com/strk3/feed?pt=zazzle_shirt

How come??


I've submitted a 'contact us' message to support but no reply yet.

Anyone else experiencing this as an issue ?

Roses
PhonebookCom
Posted: Thursday, April 26, 2012 7:43:18 AM
Groups: Member

Joined: 4/26/2009
Posts: 15
I'm seeing issues with the RSS feed now. Getting an error like

"That product is temporarily unavailable."
SnarkyGuy
Posted: Thursday, April 26, 2012 9:42:14 AM
 Zazzle Proseller
Groups: ProSeller

Joined: 10/12/2011
Posts: 18
I'm having the same issue.

May I asked what version of ZSB you are using and if you applied the fix that was provided about a month ago when they changed product type names?

I have a feeling it might only be affecting people who applied the fix but who knows...
PhonebookCom
Posted: Thursday, April 26, 2012 9:51:17 AM
Groups: Member

Joined: 4/26/2009
Posts: 15
Hi,
I am using the older version, but the URL that is supplied by the new version does not appear to be working either. I can see the URLs submitted when in debug mode and submit them manually in the browser and see the same behavior.

E.g. the new version of the RSS feed URL (It may want to be http:// vs feed:// depending on your browser) isn't working and neither is the numerical version below:

Code:

feed://feed.zazzle.com/feed?&isz=328&bg=&src=zstore&pg=1&cg=&ps=8&ft=gb&opensearch=true&qs=gators&pt=zazzle_bumpersticker
feed://feed.zazzle.com/feed?&isz=328&bg=&src=zstore&pg=1&cg=&ps=8&ft=gb&opensearch=true&qs=gators&pt=128


Previously the &pt=128 would show bumper stickers and the revised version should also, but neither work. Removing the &pt portion (or making the product type portion just blank) returns products.

edit:
p.s. I didn't apply the fix yet, but it doesn't appear to work now either. I am reluctant to do so yet so that I can properly test it.
SnarkyGuy
Posted: Thursday, April 26, 2012 10:09:51 AM
 Zazzle Proseller
Groups: ProSeller

Joined: 10/12/2011
Posts: 18
Also,I'm getting "No Matches Found" instead of "product feed temporarily unavailable" when filtering by product type.
DigitalDreambuilder
Posted: Thursday, April 26, 2012 10:14:08 AM
 Zazzle Proseller
Groups: ProSeller

Joined: 2/11/2010
Posts: 1,285
Location: Europe
SnarkyGuy wrote:

May I asked what version of ZSB you are using and if you applied the fix that was provided about a month ago when they changed product type names?


Im using v1.5 with the new product type names, and I still have the older version running with product type numbers - both behave in the same way as I have described. Both were working perfectly until the day before yesterday when they were returning the expected results.



EDIT/UPDATE

Just received this email from Zazzle, so they are aware of the problem. Thanks Z

<< Our technical team has been advised of the error, and they are currently working on a solution. The situation will be remedied as soon as possible. Again, thank you for your email. Your patience is greatly appreciated as we work to resolve the issue. >>

FishTsdotcom
Posted: Saturday, April 28, 2012 1:44:53 PM
 Zazzle Proseller
Groups: ProSeller

Joined: 2/27/2008
Posts: 2,495
Has anyone heard any new word on this. Kinda shamefull for so many hundreds of sites out there which equates to thousands of blank pages.
pharrisart
Posted: Monday, April 30, 2012 2:28:42 AM
 Zazzle Proseller
Groups: ProSeller

Joined: 11/20/2007
Posts: 68
FishTsdotcom wrote:
Has anyone heard any new word on this. Kinda shamefull for so many hundreds of sites out there which equates to thousands of blank pages.


Any updates, Zazzle? I see that some of the more recent comments about this in other parts of the Forum have been removed from the Tools and ProSellers sections, and the specific topic on the RSS Feed. They were there as of Sunday night. I've been monitoring since Thursday. Products sorted by product type are still not visible on my sites that use the Zstore. That's with using the product line number, which last month you made backward compatible after coding changes, and with using product names in place of the product line. Please confirm that sellers using the Zstore do not have to re-code pages to match the new sort by product name. Please acknowledge there is a problem and let us know when it might be fixed. Sellers deserve to be in the loop.
FishTsdotcom
Posted: Monday, April 30, 2012 3:17:36 AM
 Zazzle Proseller
Groups: ProSeller

Joined: 2/27/2008
Posts: 2,495
Zstore has already been updated to utilize the new product names instead of numbers.

This is a new issues apparantly. So no recoding of pages needed, just waiting on word as to what the issue is.

But sad, it is coming up a week, and no word yet.
TheZazzleForum
Posted: Monday, April 30, 2012 10:16:03 AM
Groups: Administration, Zazzle Admin

Joined: 11/7/2009
Posts: 2,922
Apologies for the late reply. We have temporarily suspended product type support in our feeds, but are working to restore it. We hope to have a hybrid feed available (with product type) support in the next few weeks.

The Zazzle Team
podaid
Posted: Monday, April 30, 2012 11:02:30 AM
 Zazzle Proseller
Groups: ProSeller

Joined: 4/17/2012
Posts: 38
Does this mean in general we should hold off on any creation, modifying, or creating new items for offsite promotion based on feeds for fear they may or may not work.

Would hate to waste a ton of money and time to find out the current feed structure is no longer going to work.

DigitalDreambuilder
Posted: Monday, April 30, 2012 11:34:11 AM
 Zazzle Proseller
Groups: ProSeller

Joined: 2/11/2010
Posts: 1,285
Location: Europe
MerchieMart wrote:
Just remove or do not use the pt= parameter, instead make the product type part of the search query, qs Query string, for searching text fields.
Example;
qs=funny Pet Apparel
Sometimes the API will not work unless the string is joined together.
qs=funny+Pet+Apparel



Yes, this will work, though we have to get the product type right in the qs parameters. eg

qs=attorney+business+card&pt=& etc

wont work

but this will ...

qs=attorney+profilecard&pt=& etc...

SnarkyGuy
Posted: Monday, April 30, 2012 3:26:31 PM
 Zazzle Proseller
Groups: ProSeller

Joined: 10/12/2011
Posts: 18
I may have come up with a quick fix.

Seems to work for me.
I'm using Zsb 1.5

In zstore.php

Find:
Code:
    // Custom feed support
    if (!empty($customFeedUrl)) {
        $feedUrl = $customFeedUrl;
    } else {
        $feedUrl = $dataURLBase


The last line of that code is longer and includes the parts that build the rss url.

I have added
Code:
'-'.$ProductName[$productType].

right after " $keywords. " and removed " .$productType " from the end of that line.

This is the full line for me:
Code:
$feedUrl = $dataURLBase . '?'.$sortMethod.'&at='.$associateId.'&isz='.$gridCellSize.'&bg='.$gridCellBgColor.'&src=zstore&pg='.$startPage . $cg . '&ps='.$showHowMany.'&ft=gb&opensearch=true&qs='.$keywords.'-'.$ProductName[$productType].'&pt=';



For those familiar with editing php, try it and let me know if it works for you!
SnarkyGuy
Posted: Monday, April 30, 2012 3:30:13 PM
 Zazzle Proseller
Groups: ProSeller

Joined: 10/12/2011
Posts: 18
Also quick note, this isn't a true product filter fix but rather uses products names as part of the query.

;D
FishTsdotcom
Posted: Wednesday, May 02, 2012 8:17:34 AM
 Zazzle Proseller
Groups: ProSeller

Joined: 2/27/2008
Posts: 2,495
Wow, no word yet. Working on it, make fixes as needed, wait for us to notify everyone, nothing?

I can see pages being dropped by search engines in my sleep now.

Hey look another page with no more content, DUMP THEM....
never to be regained again. Lost without hope and no response.

Comon guys? Anything? Its killing pages that have had good ranking. Not just single sites or a few pages, but dozens of sites, and hundreds of pages.
I got one client and their entire site with over 50 pages down because they chose to create a layout based on product types. Not only is it next to impossible to regain rankings on a dropped page, but is actually easier to just rebuild and start from scratch. Once your site or page gets dumped, its like a black hole.
josef12
Posted: Wednesday, May 02, 2012 10:44:12 AM
 Zazzle Proseller
Groups: ProSeller

Joined: 6/19/2007
Posts: 91
FishTsdotcom wrote:
Wow, no word yet. Working on it, make fixes as needed, wait for us to notify everyone, nothing?

I can see pages being dropped by search engines in my sleep now.

Hey look another page with no more content, DUMP THEM....
never to be regained again. Lost without hope and no response.

Comon guys? Anything? Its killing pages that have had good ranking. Not just single sites or a few pages, but dozens of sites, and hundreds of pages.
I got one client and their entire site with over 50 pages down because they chose to create a layout based on product types. Not only is it next to impossible to regain rankings on a dropped page, but is actually easier to just rebuild and start from scratch. Once your site or page gets dumped, its like a black hole.


They answered earlier in the week. It's at least two weeks away from a fix.

http://forum.zazzle.com/tools/is_there_a_problem_with_the_rss_feed?m=677326#677326

Jo
FishTsdotcom
Posted: Wednesday, May 02, 2012 1:53:32 PM
 Zazzle Proseller
Groups: ProSeller

Joined: 2/27/2008
Posts: 2,495
I fear something very bad in coming in the near futureSad
PhonebookCom
Posted: Monday, May 07, 2012 3:38:44 AM
Groups: Member

Joined: 4/26/2009
Posts: 15
From here It looks as if the feed with product types is back. Hopefully for good. ;-)
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