 Groups: ProSeller
Joined: 2/11/2010 Posts: 1,284 Location: Europe
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Is there a problem with the RSS Feed ? I'm too finding that the RSS feed isn't working when I use the product type (pt) and pull from the marketplace (ie all stores); no results found and this causes Zazzle Store Builder to show its error message (as perhaps a result of divide by zero). It does work when a store is specified ($contributorhandle is set in ZSB). Someone else mentioned it earlier in another thread .. I've submitted a 'contact us' message to support but no reply yet. Anyone else experiencing this as an issue ?
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Groups: Member
Joined: 4/26/2009 Posts: 15
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I'm seeing issues with the RSS feed now. Getting an error like
"That product is temporarily unavailable."
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 Groups: ProSeller
Joined: 10/12/2011 Posts: 18
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I'm having the same issue.
May I asked what version of ZSB you are using and if you applied the fix that was provided about a month ago when they changed product type names?
I have a feeling it might only be affecting people who applied the fix but who knows...
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Groups: Member
Joined: 4/26/2009 Posts: 15
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Hi, I am using the older version, but the URL that is supplied by the new version does not appear to be working either. I can see the URLs submitted when in debug mode and submit them manually in the browser and see the same behavior. E.g. the new version of the RSS feed URL (It may want to be http:// vs feed:// depending on your browser) isn't working and neither is the numerical version below: Code: feed://feed.zazzle.com/feed?&isz=328&bg=&src=zstore&pg=1&cg=&ps=8&ft=gb&opensearch=true&qs=gators&pt=zazzle_bumpersticker feed://feed.zazzle.com/feed?&isz=328&bg=&src=zstore&pg=1&cg=&ps=8&ft=gb&opensearch=true&qs=gators&pt=128
Previously the &pt=128 would show bumper stickers and the revised version should also, but neither work. Removing the &pt portion (or making the product type portion just blank) returns products. edit: p.s. I didn't apply the fix yet, but it doesn't appear to work now either. I am reluctant to do so yet so that I can properly test it.
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 Groups: ProSeller
Joined: 10/12/2011 Posts: 18
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Also,I'm getting "No Matches Found" instead of "product feed temporarily unavailable" when filtering by product type.
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 Groups: ProSeller
Joined: 2/11/2010 Posts: 1,284 Location: Europe
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SnarkyGuy wrote: May I asked what version of ZSB you are using and if you applied the fix that was provided about a month ago when they changed product type names?
Im using v1.5 with the new product type names, and I still have the older version running with product type numbers - both behave in the same way as I have described. Both were working perfectly until the day before yesterday when they were returning the expected results. EDIT/UPDATE Just received this email from Zazzle, so they are aware of the problem. Thanks Z << Our technical team has been advised of the error, and they are currently working on a solution. The situation will be remedied as soon as possible. Again, thank you for your email. Your patience is greatly appreciated as we work to resolve the issue. >>
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 Groups: ProSeller
Joined: 2/27/2008 Posts: 2,493
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Has anyone heard any new word on this. Kinda shamefull for so many hundreds of sites out there which equates to thousands of blank pages.
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 Groups: ProSeller
Joined: 11/20/2007 Posts: 68
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FishTsdotcom wrote:Has anyone heard any new word on this. Kinda shamefull for so many hundreds of sites out there which equates to thousands of blank pages. Any updates, Zazzle? I see that some of the more recent comments about this in other parts of the Forum have been removed from the Tools and ProSellers sections, and the specific topic on the RSS Feed. They were there as of Sunday night. I've been monitoring since Thursday. Products sorted by product type are still not visible on my sites that use the Zstore. That's with using the product line number, which last month you made backward compatible after coding changes, and with using product names in place of the product line. Please confirm that sellers using the Zstore do not have to re-code pages to match the new sort by product name. Please acknowledge there is a problem and let us know when it might be fixed. Sellers deserve to be in the loop.
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 Groups: ProSeller
Joined: 2/27/2008 Posts: 2,493
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Zstore has already been updated to utilize the new product names instead of numbers.
This is a new issues apparantly. So no recoding of pages needed, just waiting on word as to what the issue is.
But sad, it is coming up a week, and no word yet.
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Groups: Administration, Zazzle Admin
Joined: 11/7/2009 Posts: 2,920
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Apologies for the late reply. We have temporarily suspended product type support in our feeds, but are working to restore it. We hope to have a hybrid feed available (with product type) support in the next few weeks.
The Zazzle Team
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 Groups: ProSeller
Joined: 4/17/2012 Posts: 38
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Does this mean in general we should hold off on any creation, modifying, or creating new items for offsite promotion based on feeds for fear they may or may not work.
Would hate to waste a ton of money and time to find out the current feed structure is no longer going to work.
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 Groups: ProSeller
Joined: 2/11/2010 Posts: 1,284 Location: Europe
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MerchieMart wrote:Just remove or do not use the pt= parameter, instead make the product type part of the search query, qs Query string, for searching text fields. Example; qs=funny Pet Apparel Sometimes the API will not work unless the string is joined together. qs=funny+Pet+Apparel
Yes, this will work, though we have to get the product type right in the qs parameters. eg qs=attorney+business+card&pt=& etc wont work but this will ... qs=attorney+profilecard&pt=& etc...
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 Groups: ProSeller
Joined: 10/12/2011 Posts: 18
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I may have come up with a quick fix. Seems to work for me. I'm using Zsb 1.5 In zstore.php Find: Code: // Custom feed support if (!empty($customFeedUrl)) { $feedUrl = $customFeedUrl; } else { $feedUrl = $dataURLBase The last line of that code is longer and includes the parts that build the rss url. I have added Code:'-'.$ProductName[$productType]. right after " $keywords. " and removed " .$productType " from the end of that line. This is the full line for me: Code:$feedUrl = $dataURLBase . '?'.$sortMethod.'&at='.$associateId.'&isz='.$gridCellSize.'&bg='.$gridCellBgColor.'&src=zstore&pg='.$startPage . $cg . '&ps='.$showHowMany.'&ft=gb&opensearch=true&qs='.$keywords.'-'.$ProductName[$productType].'&pt='; For those familiar with editing php, try it and let me know if it works for you!
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 Groups: ProSeller
Joined: 10/12/2011 Posts: 18
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Also quick note, this isn't a true product filter fix but rather uses products names as part of the query.
;D
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 Groups: ProSeller
Joined: 2/27/2008 Posts: 2,493
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Wow, no word yet. Working on it, make fixes as needed, wait for us to notify everyone, nothing?
I can see pages being dropped by search engines in my sleep now. Hey look another page with no more content, DUMP THEM.... never to be regained again. Lost without hope and no response.
Comon guys? Anything? Its killing pages that have had good ranking. Not just single sites or a few pages, but dozens of sites, and hundreds of pages. I got one client and their entire site with over 50 pages down because they chose to create a layout based on product types. Not only is it next to impossible to regain rankings on a dropped page, but is actually easier to just rebuild and start from scratch. Once your site or page gets dumped, its like a black hole.
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 Groups: ProSeller
Joined: 6/19/2007 Posts: 87
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FishTsdotcom wrote:Wow, no word yet. Working on it, make fixes as needed, wait for us to notify everyone, nothing?
I can see pages being dropped by search engines in my sleep now. Hey look another page with no more content, DUMP THEM.... never to be regained again. Lost without hope and no response.
Comon guys? Anything? Its killing pages that have had good ranking. Not just single sites or a few pages, but dozens of sites, and hundreds of pages. I got one client and their entire site with over 50 pages down because they chose to create a layout based on product types. Not only is it next to impossible to regain rankings on a dropped page, but is actually easier to just rebuild and start from scratch. Once your site or page gets dumped, its like a black hole. They answered earlier in the week. It's at least two weeks away from a fix. http://forum.zazzle.com/tools/is_there_a_problem_with_the_rss_feed?m=677326#677326 Jo
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 Groups: ProSeller
Joined: 2/27/2008 Posts: 2,493
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I fear something very bad in coming in the near future
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Groups: Member
Joined: 4/26/2009 Posts: 15
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From here It looks as if the feed with product types is back. Hopefully for good. ;-)
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