Groups: Member
Joined: 8/9/2010
Posts: 260
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Hi,
I have a question about customer choices and how they affect royalties.
Is it correct that royalties are no longer paid for user options?
EG. When a different paper type is chosen.
I think it used to be 10%
Do you know if any of these things are 'user options' ?
Shirt type
Invite size
Envelope size
Binder size
Binder ring type
Necklaces that are silver, not plated
Keychain style
Do you think shopkeepers get an increase in royalty if a customer chooses a different envelope size (for example) which has a higher price?
Many thanks for your opinions.
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Groups: ProSeller
Joined: 4/15/2008
Posts: 3,605
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I think this should be updated, but here's what the help section says
You will still receive your set royalty if you allow full customization and the customer personalizes your product with extra colors, text and/or images. In addition, we will pay you a 10% fixed royalty on specialty options and add-ons such as printing on additional design areas, 2XL and up sizes, and print frames.Not sure I remember right, but I believe frames and trivets were among those products where we don't get that extra 10%. If someone orders a more expensive version of something, your royalty automatically goes up. The extra 10% is for add-ons like extra large shirt size. T-shirt options still get the extra royalty - it shows as an extra line in your royalty history. Hope that helps!
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Groups: Member
Joined: 8/9/2010
Posts: 260
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Thanks for the helpful reply.
So, if I understand this correctly, we don't get the additional 10% royalty for extras that are not part of the original item, eg. a frame on a picture, or wheels on a skate deck... but we would get extra for a more expensive keychain style for example?
Has anyone seen figures that look similar to this in your earnings, or do you never see this happen?
EG.
invitation -- Referred None -- Qty 100 -- Subtotal $84 -- Rate 10% -- Royalty $8.00
invitation -- Referred None -- Qty 30 -- Subtotal $22.50 -- Rate 10% -- Royalty $2.40
Any ideas why this kind of thing might happen?
Could it be to do with size or paper types?
Thanks for your thoughts on this.
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Groups: ProSeller
Joined: 12/3/2008
Posts: 3,368
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User options show up in a separate line below the regular royalty 
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Groups: Member
Joined: 8/9/2010
Posts: 260
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Artsy Fartsy Maz wrote:User options show up in a separate line below the regular royalty Thank you for that info and screenshot. It seems that a seller would know if a 'User Option' was the reason why royalties looked different to what was expected. Any idea why figures like this might happen? Quote:EG.
invitation -- Referred None -- Qty 100 -- Subtotal $84 -- Rate 10% -- Royalty $8.00
invitation -- Referred None -- Qty 30 -- Subtotal $22.50 -- Rate 10% -- Royalty $2.40 Do you ever see this? Or never see this?
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Groups: ProSeller
Joined: 12/3/2008
Posts: 3,368
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Looks to me like you have the royalty rate set at 10% for those two products.
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Groups: Member
Joined: 8/9/2010
Posts: 260
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Artsy Fartsy Maz wrote:Looks to me like you have the royalty rate set at 10% for those two products.
Thanks for the reply, I'm wondering if I'm not understanding how it works. Using one of the above invitation examples... To work out the 10% royalty I would divide the $22.50 by 10 = $2.25 What factors might possibly make the royalty not equal $2.25 ? Do you ever see this with invites or any other product type? I thought maybe user options might be the answer, but it seems it would be listed underneath if that was the case. Many thanks for your thoughts or ideas about this.
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Groups: Zazzle Admin, Zazzle Employee
Joined: 5/18/2011
Posts: 244
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If the sale was referred this will also affect the royalty. In the case you have shown below:
10% royalty on $22.50 would be $2.25
The Seller receives 80% of the royalty and 20% of the royalty is awarded to the referrer.
80% of $2.25 = $1.80
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Groups: Member
Joined: 8/9/2010
Posts: 260
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ProSellerForum wrote:If the sale was referred this will also affect the royalty. In the case you have shown below:
10% royalty on $22.50 would be $2.25
The Seller receives 80% of the royalty and 20% of the royalty is awarded to the referrer.
80% of $2.25 = $1.80 Thank you for the reply, would it always say if it was a referral, in the referred column on the earnings page? Quote:EG.
invitation -- Referred None -- Qty 100 -- Subtotal $84 -- Rate 10% -- Royalty $8.00
invitation -- Referred None -- Qty 30 -- Subtotal $22.50 -- Rate 10% -- Royalty $2.40 What else could cause the royalty number to not be the % of the subtotal? Could paper type do this? Or the size chosen? Or, what if they bought more invites at the same time, but from someone else, would the bulk discount look like this? Or could it be anything else? Thanks
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Groups: ProSeller
Joined: 3/8/2010
Posts: 1,802
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anna4357 wrote:ProSellerForum wrote:If the sale was referred this will also affect the royalty. In the case you have shown below:
10% royalty on $22.50 would be $2.25
The Seller receives 80% of the royalty and 20% of the royalty is awarded to the referrer.
80% of $2.25 = $1.80 Thank you for the reply, would it always say if it was a referral, in the referred column on the earnings page? Quote:EG.
invitation -- Referred None -- Qty 100 -- Subtotal $84 -- Rate 10% -- Royalty $8.00
invitation -- Referred None -- Qty 30 -- Subtotal $22.50 -- Rate 10% -- Royalty $2.40 What else could cause the royalty number to not be the % of the subtotal?Could paper type do this? Or the size chosen? Or, what if they bought more invites at the same time, but from someone else, would the bulk discount look like this? Or could it be anything else? Thanks Nothing, it should be exactly 10%. The only thing that could make a difference is if it's not bought in dolars but in another currency. But from what you written, it looks like it's bought in dollars. Maybe you can make a screen shot image (and make the customer info unreadable) so we can see how it looks in your account exactly? )
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Groups: Zazzle Admin, Zazzle Employee
Joined: 11/11/2009
Posts: 377
Location: Redwood City
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anna4357 wrote:
EG.
invitation -- Referred None -- Qty 100 -- Subtotal $84 -- Rate 10% -- Royalty $8.00
invitation -- Referred None -- Qty 30 -- Subtotal $22.50 -- Rate 10% -- Royalty $2.40
Where are you getting these examples from? I checked your earnings history, and these lines are not listed.
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Groups: Member
Joined: 8/9/2010
Posts: 260
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Louis wrote:
Where are you getting these examples from?
I read it in the chat box of a video game. Are these figures something that can happen? I realize it is not the most accurate source. I thought it might be to do with user options / customer choices, like paper type or if a different size is chosen. Or this: "You don't have to buy multiples of the same invitation to receive a quantity discount. You'll receive a quantity discount on any order of 25 or more invitations! " Thanks.
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Groups: ProSeller
Joined: 12/3/2008
Posts: 3,368
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If you made it all up no wonder your example didn't make sense.
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Groups: Member
Joined: 8/9/2010
Posts: 260
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Artsy Fartsy Maz wrote:If you made it all up no wonder your example didn't make sense. Did they make it up? It seemed possible due to all the variations available for some products. I was just curious what caused it. Has anybody seen things similar to this in the royalty history page? Or does it not happen? Thanks.
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