Groups: Member
Joined: 9/24/2009
Posts: 60
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Hello, all.
Is there any particular place in the forums where sellers thank buyers for purchases? I don't know if it's customary to post a "thank you" or not, but I saw what I believe was a random note of thanks in someone's post, so it made me wonder. Does Zazzle send them a note of thanks to their email on our behalf?
My first sale was finalized today and I thought I'd ask the questions.
I'd appreciate your help.
Thanks!
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Groups: ProSeller
Joined: 3/19/2007
Posts: 5,972
Location: Saint Louis
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Congratulations on the sale.
Zazzle doesn't send an appreciation note but I post a 'thank you' on the product page, odds are the buyer would only see it if they make a second purchase ( which some do) but I think it's nice to do it anyway.
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Groups: Member
Joined: 9/24/2009
Posts: 60
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mousearte wrote:Congratulations on the sale.
Zazzle doesn't send an appreciation note but I post a 'thank you' on the product page, odds are the buyer would only see it if they make a second purchase ( which some do) but I think it's nice to do it anyway. Thank you for the congratulations, mousearte! I appreciate the answers, too. I put a note of thanks under the sold product as you mentioned. Thanks. You have a beautiful Zazzle store and beautiful products! Wow! I couldn't find the link to add a comment on the page. :-/ Take care.
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Groups: ProSeller
Joined: 3/19/2007
Posts: 5,972
Location: Saint Louis
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Thank you for taking a peek...I don't have the comments on my store page because I didn't like the 'spam' it tended to generate plus I think it looks a little more professional to prospective customers...just a personal preferance.
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Groups: Member
Joined: 9/24/2009
Posts: 60
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mousearte wrote:Thank you for taking a peek...I don't have the comments on my store page because I didn't like the 'spam' it tended to generate plus I think it looks a little more professional to prospective customers...just a personal preferance. Thanks for explaining. Yes, I do suppose it gives the store a more professional appearance. I need to get rid of those folders on my page. That would help mine look a lot better. I think I'll leave my comments up for a while if I ever do decide to remove them. I'm hoping they may spark interests in others to have a look around the store. We'll see. Thanks again!
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Groups: ProSeller
Joined: 10/6/2008
Posts: 3,387
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we cant send customers a note because the customer may have been int he marketplace and bought 5 items from 5 different shops and not realize it - and then if they got 6 emails suddenly - they would think zazzle sold their address to 6 places...since they did not buy from XYZ designer they bought from zazzle....there is a little thank you usually in with the items and usually a coupon or something when i get mine
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