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Joined: 11/15/2008
Posts: 3
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Hi all...
I am trying to reorganize part of my store and need to move and delete several products. The problem is when I want to delete an old sub folder. I get an error saying that I need to delete the products in the folder first. So I have tried deleting each product in the folder (individually and in bulk) but it does nothing. This should be easy. I can't figure out what I'm missing.
Thanks,
Mark
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Groups: ProSeller
Joined: 11/28/2003
Posts: 382
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I had a section that was stuck and wouldn't delete. Check your private products and make sure you have no stamps sitting in there.
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Groups: ProSeller
Joined: 11/15/2008
Posts: 3
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Checked the private area and deleted everything, but I still cant delete the products or the folders. All it does is blink and remain the same.
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Groups: Administration, Zazzle Admin
Joined: 9/1/2007
Posts: 248
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Hello, It can take up to 24 hours to see changes in your store. Please notify our support team tomorrow if the products are still visible in your account. http://zazzle.custhelp.com/app/homeThanks, The Zazzle Team
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Groups: ProSeller
Joined: 11/15/2008
Posts: 3
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Thanks. I did notice that the problem was due to the delay. I was expecting them to delete immediately or at least let me know that they are being deleted.
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