Zazzle Black Membership
KT
Posted: Wednesday, December 14, 2011 7:12:18 AM
Groups: Member

Joined: 12/1/2011
Posts: 1
Does anyone know how to cancel a membership to Zazzle Black before they start charging me? I can't find it anywhere on their website or under my account information...
Gina Lee Manley
Posted: Wednesday, December 14, 2011 7:20:37 AM
 Zazzle Proseller
Groups: ProSeller

Joined: 7/30/2007
Posts: 4,184
Location: Greenville, SC
If you just did the trial, from what I remember, you don't need to do anything. They won't charge you until you "upgrade" to member. I did the trial and when the trial was over I just left things alone and wasn't charged. I didn't get charged anything until many weeks later when I finally decided that I did want to use Zazzle Black. Of course that is just my experience. You may want to contact support to be on the safe side. Or just check in your Zazzle Black settings (look on your Dashboard tab for link) to see what it says there.
Funcards
Posted: Wednesday, December 14, 2011 7:52:12 AM
 Zazzle Proseller
Groups: ProSeller

Joined: 3/8/2010
Posts: 2,464
You have to go to your Zazzle Black settings in your account and make sure it doesn't say auto renewal.
I also thought it was a trial and it would stop automaticly. But all of a sudden I got an email that I was enrolled and they charged the money for it from my credit card.
Because I live in Holland and so it's no use to me, I wrote them straight away, but they didn't want to change it.
RossiCards
Posted: Wednesday, December 14, 2011 8:05:07 AM
 Zazzle Proseller
Groups: ProSeller

Joined: 5/23/2010
Posts: 570
Funcards wrote:
You have to go to your Zazzle Black settings in your account and make sure it doesn't say auto renewal.
I also thought it was a trial and it would stop automaticly. But all of a sudden I got an email that I was enrolled and they charged the money for it from my credit card.
Because I live in Holland and so it's no use to me, I wrote them straight away, but they didn't want to change it.


I had the same experience. I thought that it was just a trial but then all of the sudden I got an e-mail that I had been charged. Luckily, I shop on here a lot and it actually is worth being a part of the program.
Gina Lee Manley
Posted: Wednesday, December 14, 2011 8:55:48 AM
 Zazzle Proseller
Groups: ProSeller

Joined: 7/30/2007
Posts: 4,184
Location: Greenville, SC
I'm so glad I added the bit in my post about what I said just being my experience since the two above had a different experience.
LivingLife
Posted: Wednesday, December 14, 2011 8:57:47 AM
 Zazzle Proseller
Groups: ProSeller

Joined: 5/20/2008
Posts: 182
I had the same experience as Funcards and RossiCards.

Edit: Glad it did, though, because it has already paid for itself big time.
DNW_WeddingDesigns
Posted: Wednesday, December 14, 2011 9:04:05 AM
 Zazzle Proseller
Groups: ProSeller

Joined: 4/1/2010
Posts: 577
Hmm. I had the free trial for a month. I didn't get charged until I got an email asking if I wanted to continue to the paid service, which I agreed to.
jasminesphotography
Posted: Wednesday, December 14, 2011 1:09:42 PM
 Zazzle Proseller
Groups: ProSeller

Joined: 2/10/2008
Posts: 3,253
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