Content Review Dispute - Can Anyone Help Me Understand WHY?
SlickandHisRuin
Posted: Friday, April 27, 2012 6:48:51 AM
 Zazzle Proseller
Groups: ProSeller

Joined: 9/1/2008
Posts: 5
Out of nowhere I started having "Zazzle Content Review" problems. And it seems that the more I reply & ask questions about this, the more "Zazzle Content Review" I get. Since yesterday evening, I've gotten SIX product taken down. Here is the latest email I've sent:
Quote:
Hello,

I would like to dispute and complain about the decision made mark my images "violation of an individual’s rights of celebrity/publicity".
Quote:

• Product Title: Some Like It Dead Gel Mousepad
• Product Type: fuji_mousepad
• Product ID: 159625410811804334
• Result: Not Approved
• Policy Violations:
o Your design contains and image or text that may be in violation of an individual’s rights of celebrity/publicity. This may be due to the actual design of the product, description or search tags that is associated to your product. Please feel free to submit a new design to our Marketplace from original elements.
• Image: http://rlv.zazzle.com/isapi/designall.dll?action=getimage&id=e41d898a-2bb4-46af-ad51-c6a6a86eafc1

• Product Title: Some Like It Dead Tie
• Product Type: zazzle_tie
• Product ID: 151779868585120140
• Result: Not Approved
• Policy Violations:
o Your design contains and image or text that may be in violation of an individual’s rights of celebrity/publicity. This may be due to the actual design of the product, description or search tags that is associated to your product. Please feel free to submit a new design to our Marketplace from original elements.
• Image: http://rlv.zazzle.com/isapi/designall.dll?action=getimage&id=982d22a7-f1c0-4c08-8f40-561dfe15887b

• Product Title: Some Like It Dead Tie
• Product Type: zazzle_tie
• Product ID: 151616708392962448
• Result: Not Approved
• Policy Violations:
o Your design contains and image or text that may be in violation of an individual’s rights of celebrity/publicity. This may be due to the actual design of the product, description or search tags that is associated to your product. Please feel free to submit a new design to our Marketplace from original elements.
• Image: http://rlv.zazzle.com/isapi/designall.dll?action=getimage&id=e707ea2e-8aef-4560-9023-3400889c7dbe

• Product Title: Some Like It Dead Hat
• Product Type: zazzle_hat
• Product ID: 148707451562335931
• Result: Not Approved
• Policy Violations:
o Your design contains and image or text that may be in violation of an individual’s rights of celebrity/publicity. This may be due to the actual design of the product, description or search tags that is associated to your product. Please feel free to submit a new design to our Marketplace from original elements.
• Image: http://rlv.zazzle.com/isapi/designall.dll?action=getimage&id=e30cde10-8e89-46ea-8dd7-00e480e1f4d4

• Product Title: Some Like It Dead Notepad
• Product Type: fuji_notepad
• Product ID: 133722156809326499
• Result: Not Approved
• Policy Violations:
o Your design contains and image or text that may be in violation of an individual’s rights of celebrity/publicity. This may be due to the actual design of the product, description or search tags that is associated to your product. Please feel free to submit a new design to our Marketplace from original elements.
• Image: http://rlv.zazzle.com/isapi/designall.dll?action=getimage&id=61001013-21f9-40ac-8a52-a84f0ef4c933

• Product Title: Some Like It Dead Plate
• Product Type: fuji_plate
• Product ID: 115800130075784184
• Result: Not Approved
• Policy Violations:
o Your design contains and image or text that may be in violation of an individual’s rights of celebrity/publicity. This may be due to the actual design of the product, description or search tags that is associated to your product. Please feel free to submit a new design to our Marketplace from original elements.
• Image: http://rlv.zazzle.com/isapi/designall.dll?action=getimage&id=ce88eddb-997c-4a89-955e-ebe56b9b5f8c

The images in question are original image designed from an original photography of myself. The whole image/design is based on my likeness and my original 2001 stage act.

I've had some issue with an European band using the name of my stage act as their name, but from my understand nothing can be done about this since it's in another country.

I was told that they "Specifically, your product contained an image that violates Marilyn Monroe's rights of celebrity/publicity."

And as much as I would like to, I do not look anything like Marilyn Monroe. And I do not think anyone has a copy right on the "Blond Bombshell" style/look.

I'm really not try to argue with anyone about this, I just don't like feeling singled out on this since there are so many other images for sale that seem to be far more of a violation than mine: http://www.zazzle.com/marilyn+monroe+gifts

Like this image ( Link ) appears to be a copy of original art work done by ( Link ) and can be found here: Link

And this one ( Link ) looks VERY similar to my image in question.

Again, I don't want to argue with anyone on this, I'm just trying to also protect my rights as I understand them: http://www.etsy.com/teams/7718/site-help/discuss/4946/page/1

The image in question is NOT of Marilyn Monroe. It is of me. While the image is very "Blond Bombshell" or "1950's Hollywood Blond" it is still an image of me.

I can understand that using the "tag" of her name may be an issue, (And will not do that anymore) but it still doesn't mean that this is an image of Marilyn Monroe. Many tags are used to suggest things that someone may also like. Meaning, if you like "Marilyn Monroe" you may like other 1950's blond pin ups.

But I do not understand why I'm being singled out while there are many other images used on the site that do appear to be far more in violation:

This image looks far more like "Marilyn" than mine: Link

And these are images of her being used:
Link
Link
Link
Link
Link

How is this okay, but my images are not? Why is it that I'm just now in violation? I've had an account since 2008 and the images in question is my "logo" that I've used for many years, why is it now an issue?

Thank you for any help to clear this up,

Amanda

I still do not understand how a image of myself can be in violation. While my act may be in poor taste to some, it doesn't make these images in question in violation. The image is clearly NOT Marilyn Monroe. I'm feeling really "pick on" by this since there are far more images in clear violation than mine.

Can help me understand this?
Steve Crompton
Posted: Friday, April 27, 2012 7:03:07 AM
 Zazzle Proseller
Groups: ProSeller

Joined: 12/3/2010
Posts: 1,608
Quote:
I can understand that using the "tag" of her name may be an issue

Using the name as a keyword or in the description is highly likely to get such designs pulled, I don't know how the pop art one you linked to in your post is there but it probably just hasn't been spotted yet (often it's only when someone attempts to buy something that it gets pulled), unless of course the creator has permission to use it.
Some of the other examples you link to may be from officially licensed stores (I don't know as I haven't looked), all I will say is if the images are not actually of Marilyn then don't use the name in your keywords, description or title. Also there's little point in looking at what else is in the MP, some of it may be kosher, while some of it may just not have been found yet.
If your products have actually been deleted then I would suggest recreating them but describing and keywording more carefully - and edit the keywords and descriptions of any of your other stuff which may need it.

Steve.
wasootch
Posted: Friday, April 27, 2012 7:15:38 AM
 Zazzle Proseller
Groups: ProSeller

Joined: 9/16/2009
Posts: 5,432
And don't use "some like it hot" in your tags or description either.... in case that is what you did.
SlickandHisRuin
Posted: Friday, April 27, 2012 7:20:11 AM
 Zazzle Proseller
Groups: ProSeller

Joined: 9/1/2008
Posts: 5
Steve Crompton wrote:
Quote:
I can understand that using the "tag" of her name may be an issue


If your products have actually been deleted then I would suggest recreating them but describing and keywording more carefully - and edit the keywords and descriptions of any of your other stuff which may need it.

Steve.

Thank you,

I know that the rules on "tags" had changed & I hadn't checked to see if I needed to update the tags on these images/products. (Been busy/lazy!)

What upsets me is that products with these same images have been sold before, but NOW it's an issue. First thing this morning I sat down to change & clean up my tags. And sure enough, MORE images were "flagged"!

Yesterday one of the first emails I sent I asked if the "tags" was the problem & said I would change them. But all I got back was some vague answer (I quoted above) & MORE "Content Reviews".

It is almost feeling like the person "Reviewing" my images is doing this because I'm questioning their decision. I really hate to think that, so that why I wanted to ask everyone on here their opinion.

*I edited my post & removed all the links to other images/products because after thinking about it, I didn't want to be accusing or trying to get someone else in the same boat I'm in*
SlickandHisRuin
Posted: Friday, April 27, 2012 7:23:38 AM
 Zazzle Proseller
Groups: ProSeller

Joined: 9/1/2008
Posts: 5
wasootch wrote:
And don't use "some like it hot" in your tags or description either.... in case that is what you did.


I don't/didn't! Today I took off all "Marilyn" tags & replaced them with things like "Blond" & "Blond Bombshell".

So frustrating!
Steve Crompton
Posted: Friday, April 27, 2012 7:28:29 AM
 Zazzle Proseller
Groups: ProSeller

Joined: 12/3/2010
Posts: 1,608
Quote:
What upsets me is that products with these same images have been sold before, but NOW it's an issue

It's always possible that Z has a complaint and they're having a purge on MM, similar things have happened recently with British armed forces related stuff, and before Christmas all Ked's shoes with camouflage patterns were removed.
All we can do is be careful in our choice of subject and the metadata we use for our stuff.

Steve.
SlickandHisRuin
Posted: Friday, April 27, 2012 7:46:25 AM
 Zazzle Proseller
Groups: ProSeller

Joined: 9/1/2008
Posts: 5
Steve Crompton wrote:
Quote:
What upsets me is that products with these same images have been sold before, but NOW it's an issue

It's always possible that Z has a complaint and they're having a purge on MM

Steve.

Didn't think of that! That makes me feel less targeted.
SlickandHisRuin
Posted: Friday, April 27, 2012 1:59:57 PM
 Zazzle Proseller
Groups: ProSeller

Joined: 9/1/2008
Posts: 5
Finally I got a reply! And it was do to the tags I was using!

Quote:
Response Via Email(Mike) - 04/27/2012 02:24 PM
Hello Amanda,

Thank you for your email.

Upon further investigation we have reconsidered our decision about your products. Please feel free to resubmit your design. Your new product's design, title, description and keywords must not make any reference to Marilyn Monroe.

Thanks for using Zazzle!

Best Regards,
Mike
Content Management Team
Zazzle, Inc.
Steve Crompton
Posted: Friday, April 27, 2012 2:15:18 PM
 Zazzle Proseller
Groups: ProSeller

Joined: 12/3/2010
Posts: 1,608
Good to hear!

Steve.
Maz
Posted: Friday, April 27, 2012 2:16:58 PM
 Zazzle Proseller
Groups: ProSeller

Joined: 12/3/2008
Posts: 3,579
You were not singled out. You are the second person today that I have seen mention that products having something to do with Marilyn Monroe being pulled.
Steve Crompton
Posted: Friday, April 27, 2012 2:22:25 PM
 Zazzle Proseller
Groups: ProSeller

Joined: 12/3/2010
Posts: 1,608
Maz wrote:
You were not singled out. You are the second person today that I have seen mention that products having something to do with Marilyn Monroe being pulled.

So maybe there has been a Purge on MM products.

Steve.
bkang22
Posted: Saturday, April 28, 2012 3:27:23 AM

Groups: Member

Joined: 11/1/2005
Posts: 6
I had the same issues with my products I created from a photo of my husbands vette, I used the tag Corvette because I just hadn't thought of the fact that even though it is only a tag it infringes on the trademark, licensing.... so I had to change them to sports car, vette....
Oconnart
Posted: Saturday, April 28, 2012 4:50:12 AM
 Zazzle Proseller
Groups: ProSeller

Joined: 12/23/2010
Posts: 369
Location: Scotland
Be careful about using photos of cars as they're covered by intellectual property rights even the sillhouette (shape) is covered. Some companies i.e VW are extremely protective of their property.
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