We cannot pay you because your payment settings are incomplete
tallulahs
Posted: Monday, June 11, 2012 9:14:34 PM
 Zazzle Proseller
Groups: ProSeller

Joined: 3/13/2012
Posts: 59
I sent the F W8BEN last month but "We cannot pay you because your payment settings are incomplete" is still on my payment page. Is there a way to know or verify if they did received my email? This is my first time requesting a payment.

Thank you!
anna4357
Posted: Friday, June 15, 2012 11:08:02 PM
Groups: Member

Joined: 8/9/2010
Posts: 260
tallulahs wrote:
I sent the F W8BEN last month but "We cannot pay you because your payment settings are incomplete" is still on my payment page. Is there a way to know or verify if they did received my email? This is my first time requesting a payment.

Thank you!


Perhaps ask customer service, then if there is an issue or delay they might be able to assist.
http://www.zazzle.com/about/contactus
bartonleclaydesign
Posted: Monday, June 18, 2012 12:31:54 AM
 Zazzle Proseller
Groups: ProSeller

Joined: 11/21/2008
Posts: 394
Location: London
Its prob a backlog in applications just be patient, if they cleared you it will be cleared and if theres a problem you will hear from them. I know the internet world can make you feel disconnected but id be confident that they will sort you out at some point as fast as they can.
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