Groups: Member
Joined: 10/1/2009
Posts: 36
Location: Thornhill
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Well it's not that serious; only a difference of a few cents, I'm just curious why this happened. Yesterday I sold one postcard. That postcard I had set a royalty of 20% on it. It costs $1.10 USD for one so I should have earned $0.22 from that, even my product details say so; but I ended up earning only $0.l8. I did not have this issue when I sold my mousepad; my earning on that was accurate. I checked my Royalty History to see if I could find out why that may have happened. The sale was not refered. But the Subtotal states $0.9 though it should be $1.10...  Did the price of postcards just suddenly change overnight or something?
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Groups: Member
Joined: 12/4/2008
Posts: 599
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Was the sale in the U.S.? If it wasn't that could be the reason.
Or it could have been a bulk sale and the customer may have received a discount.
Or they may have had a coupon.
Might be any of these things.
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Groups: Member
Joined: 10/1/2009
Posts: 36
Location: Thornhill
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I just checked the details; the customer is from San Mateo, CA, so this was in the US, and the customer only purchased one copy of the product.
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Groups: Member
Joined: 7/21/2009
Posts: 53
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maybe it was purchased with a promo code? where there was a sales event. So instead of the full price ...it was 10% off with the promo code then 20% royalty on the sale price?
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Groups: Member
Joined: 7/30/2007
Posts: 648
Location: Lake Norman Area
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Bulk orders can mean that a customer bought from more than one store...So while you only sold one postcard, it doesn't mean the customer only bought one postcard/item.
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Groups: Member
Joined: 10/1/2009
Posts: 36
Location: Thornhill
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GLManley wrote:Bulk orders can mean that a customer bought from more than one store...So while you only sold one postcard, it doesn't mean the customer only bought one postcard/item. I see; that's probably what happened. Thanks for replying Gina, you've always got the answers! 
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Groups: Member
Joined: 7/30/2007
Posts: 648
Location: Lake Norman Area
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Not always, but I try  And, You are welcome!
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Groups: Member
Joined: 9/14/2007
Posts: 213
Location: Columbia
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interesting. I have always wondered about that in my postcard sales. now I know the sellers are sometimes shopping like I do i.e. buying from multiple stores on the same site.
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Groups: ProSeller
Joined: 10/6/2008
Posts: 3,387
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they could have also had a coupon....
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