Products not showing up in my store. 2 pages: 1 [2]
bettiepage
Posted: Friday, December 16, 2011 9:08:39 PM
 Zazzle Proseller
Groups: ProSeller

Joined: 9/12/2011
Posts: 139
Location: Atlanta-ish
Splododyne wrote:
The problems are inconsistent display of items ...


I agree with this. Approved then it takes days then it's there, then it vanishes. So hard to promote products that way. People email me all the time with two words - "dead link" :/

T
kimberlyjt
Posted: Saturday, December 17, 2011 7:32:44 AM
 Zazzle Proseller
Groups: ProSeller

Joined: 3/26/2009
Posts: 44
Location: Pelham
Splododyne many of use came from CP. I remember a lot of angry posts in CP forum. But they usually get erased and member banned because you don't have freedom of speech in CP forum.
The new CP rules is why most left. These rules include being charged for not making minimum balance each month, and CP taking your designs to sell on 3rd party site without your permission or markup, and only allowing 10% markup.
Check out this topic, you might learn why so many of us left CP.
http://forum.zazzle.com/new/cp_refugees_check_in_here
Zazzle is better, even with the little glitches.
Debra at New Day Gardens
Posted: Saturday, December 17, 2011 9:42:44 AM

Groups: Member

Joined: 11/28/2011
Posts: 41
Arghh!

I just had a whole set of quick create products disappear from my "in progress" designs while I was in the process of publishing them!

Several hours of customizing right out the window.

I was actually updating one of them when I got a "error saving your product" message. When I opened another window to check my "in process" folder the product I was working on was GONE!
Splododyne
Posted: Saturday, December 17, 2011 9:59:35 AM

Groups: Member

Joined: 11/28/2011
Posts: 31
Kimberlyjt, I agree. I read about CP and Z before choosing to try Z first. Looks like CP is even worse than that.

Bugs and system problems happen. Z caused the problem and then blamed the victims (your browser, your ISP). That treatment of the people who make their business possible stinks. However, if they can get the system working and sell my stuff ... I'll take a bad attitude if I'm paid enough.

I'll also leave and go to another better place if there is one. Looks like, problems and all, there isn't.

I am impressed, maybe, with Z not censoring negative posts here. Looks like they don't read any of these posts so maybe they just don't know there is negative stuff about them here.

Still, all it takes to treat us designers/sellers right is "We apologize for this difficulty. We are aware of the problem and working to correct it." That would greatly reduce the amount of negative posts, bad PR for Z, that are here too.
ruralfrance
Posted: Saturday, December 17, 2011 10:11:15 AM
 Zazzle Proseller
Groups: ProSeller

Joined: 12/16/2009
Posts: 4,395
Zazzle do read posts here (and sometimes delete them). The problem is that you got a canned response - that's the general response to just about everything, change your browser. Unfortunately it's not the right answer if they want to reach as many customers as possible.
By all means find a better place, many of us have looked and failed, so if you do, let us know! For all it's faults, Zazzle is still way above the competition.
Splododyne
Posted: Saturday, December 17, 2011 3:03:44 PM

Groups: Member

Joined: 11/28/2011
Posts: 31
A post here says that Zazzle said they are aware of the problem and working on it. That's an improvement. Posting a notice in this forum would better. That would prevent unnecessary contacts with customer service, bad PR for Zazzle, and frustration for designers.

RuralFrance:
"For all it's faults, Zazzle is still way above the competition." Probably right. I hope it is because Zazzle is good and not because it is just less bad than the others. I'll find out when the system is working again.
pentexslr
Posted: Saturday, December 17, 2011 5:20:17 PM
 Zazzle Proseller
Groups: ProSeller

Joined: 10/13/2009
Posts: 4
Location: Wooster
I have products that are not new, I tried to add them to my featured products, since that's what's on my front page, they won't stick! Why are they not letting me keep them on the front page? You do realize that if a customer is having trouble on your site, they won't be back, and this is the wrong time of year for new changes, just doesn't make sense at all!Crying
Daniel
Posted: Thursday, April 19, 2012 9:37:15 AM
 Zazzle Proseller
Groups: ProSeller

Joined: 4/17/2012
Posts: 1
I dont know how put my products on my store! I have a lot and none of them appear in m store.

What am I doing wrong? Or is just a zazzle issue?

Thanks.

Daniel
bkmuir
Posted: Thursday, April 19, 2012 4:05:09 PM
 Zazzle Proseller
Groups: ProSeller

Joined: 5/19/2010
Posts: 7,749
Location: Vallejo
Daniel -
#1 - Are you creating the products with your own images/text?
If so - you use the POST FOR SALE at the bottom of the right hand column (it is in red on the create form)

#2 - if you have modified someone elses item, then you can not post it for sale.

fractalland
Posted: Saturday, April 21, 2012 6:06:59 PM
Groups: Member

Joined: 1/26/2003
Posts: 5
Location: Belo Horizonte
Some of my products aren't appearing as well, way past the 24-hour time frame and after I've been contacted by e-mail saying that they were published. They appear in the "new products" when I'm in the "manage my store" option but they don't show up in the store at all.

Also, yesterday by mistake I made some products that later I deleted (products that I set to be customizable that shouldn't be, etc. etc.) but the list of products still display them in my store. For example, I made some magnets and postcards while testing the quick prduct feature that later I deleted but it still appears in my "magnets" and "postcards" section (or whatever section the magnets appear) as having 2 items. If I click the link of that section, of course no item appears because they're deleted.

I deleted all my zazzle cookies, and nothing changed. In any browser (IE, Firefox and Chrome).
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