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Joined: 11/1/2011
Posts: 1
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Hi I just want to ask about my zazzle account. It's my first time using zazzle I just started this 2012, and last March my earnings reached 59$. I completed all the details needed and tried withdrawing it through paypal. It was supposed to enter my paypal on 4-15-2012. But when i checked it again before 4-15-2012, it was moved to 5-15-2012. And now I checked it again, it was moved again to 6-15-2012. So what's the problem? Am I doing something wrong?
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Groups: ProSeller
Joined: 12/16/2009
Posts: 4,093
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I'm guessing you're in Europe? In your account payment settings, does it say Quote:We have received and processed your form. Thank you! If not, you may need to send your w-8 BEN form again, and check that the details on it match your Zazzle account details
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Groups: ProSeller
Joined: 3/7/2008
Posts: 6
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I'm having a similar issue in all my stores. I sent my w8 BEN quite a while back and have gotten payments since. It seems that this year I have not been paid at all and the payment dates keep moving to the next month. My account payment settings page has a section about tax information, but it has never changed since I sent the form in. All that happened then is the red text went away. I'm awaiting a response from support.
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Groups: ProSeller
Joined: 12/3/2010
Posts: 1,449
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If you don't see the "We have received and processed your form. Thank you!" RuralFrance mentioned on your 'Payment Settings' page then there may be a problem; try sending in your W-8 BEN again using the address on that page, and make sure your details on that page and the details on the W-8 BEN match - otherwise it will not go through. This caused a two month delay for me, and I know of another Zazzler who had the same problem. In my case I had entered the name I'm generally called by in my details (Steve) and my 'given' name (Stephen) on the form.
hope this helps,
Steve.
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Groups: ProSeller
Joined: 3/7/2008
Posts: 6
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I could send it in again, but I have been getting payments since I first sent it in so I don't know why there would be an issue now. Still have not heard from support, and can't seem to get through by phone.
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Groups: Member
Joined: 8/9/2010
Posts: 49
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im having the same problem as the thread starter..
but Ive never had a W wotsit 8 form??
i did get a 1042-S form a while back but its just a tax status thingy, i assumed we didnt have to send it in or anything? (there are NO instructions with it at all)
HELPP please.
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Groups: Member
Joined: 8/9/2010
Posts: 49
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ok so i looked at my payment settings and i do indeed have to fill in a W-8 ben form, done so in the Adbe page, but it wont let me sign it? how the heck can i get it to do so, cause i cant print it off (would rather email it than snail mail it anyways) this is annoyingly distressing. 
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