Groups: Member
Joined: 4/7/2009
Posts: 1
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This screen shot from my royalty history shows two green (thus cleared to be paid) items:  This screen shot shows the same two items as pending since last year:  Can anyone enlighten me why they are pending? Has it anything to do with the change in my paypal address? (Zazzle has acknowledged receipt of my W8 form.)
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Groups: Member
Joined: 5/21/2012
Posts: 58
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I'm fairly new here, so I don't have all the answers. I woud guess that either, for some reason those payments are considered apart a payment group that hasn't met the payout threshold yet. Or, for some reason the orders got canceled and it's still showing as pending?
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Groups:
Joined: 5/23/2010
Posts: 413
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I don't know why, but payments sometimes stay pending for a very long time in our account even though they are paid. Maybe Zazzle just hasn't gotten around to updating our accounts? But they should have been paid to you, so they're not really pending anymore.
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Groups: ProSeller
Joined: 12/3/2010
Posts: 1,445
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Only my second payment shows as cleared, the rest of them show as pending even though I've received them all.
Steve.
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Groups: , ProSeller
Joined: 3/20/2007
Posts: 10,526
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It's not really anything to worry about as long as you've received the payment...mine go back 13 months.
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Groups: ProSeller
Joined: 9/8/2011
Posts: 1
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hello
mine says pending too - guess I just need to be patient?
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Groups: ProSeller
Joined: 9/24/2009
Posts: 3,940
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Yes, just be patient. If all of your information is in order, you'll still get paid and the "pending" from that payment may still be up two months from now. It's just a slow-go with the changes, but doesn't affect your money.
I've gotten paid many times over, spent the money and still had "pending" showing up.
If you haven't gotten paid by the 15th of the current month (Paypal..the 15th, but a few days later by check), then you should contact Zazzle.
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Groups: Member
Joined: 7/29/2011
Posts: 1
Location: Richmond
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I was told id recieve my payment by the 15th of last month and i never got the payment and it still shows as pending :/
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Groups: Administration, Zazzle Admin
Joined: 11/7/2009
Posts: 2,920
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Molly Robinson wrote:I was told id recieve my payment by the 15th of last month and i never got the payment and it still shows as pending :/ Thanks for the post. You will need to contact our support team for individual help. There could be many reasons your payment was not sent. You are missing your Social Security Number or W8-BEN (if outside the US) You did not meet the minimum payment threshold nor did you opt to pay a fee for a smaller payout You have multiple accounts with different contact information Your payments are on hold based on a preference you selected Your 1099 was returned to us as undeliverable Your PayPal address is invalid The Zazzle Team
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Groups: ProSeller
Joined: 12/13/2010
Posts: 1
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I have 2 different accounts - this one and Zazzle store weloveoursoldiers. Both have had their February payout as pending since February 5th.....and no payment. Everything checks out in my settings. Everything. Triple checked. I've received plenty of payments in the past and didn't change settings. I just talked to Paypal representative over the phone and they told me it was nothing on their end. Was really looking to use this payment! Any ideas?
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