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I need your help !

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Funkart

Posted: Thursday, October 15, 2009 12:40:12 PM

Groups: ProSeller

Joined: 11/19/2008
Posts: 378
Location: Denver

Hi,

My top picks section which is ment for the front page only is showing up on every page, the customer comments are also showing on every page. I have section which have 35 pages and yet only the first couple of items are showing.

This is only happening now that I am doing sections properly.

WHat is going on how do I fix it ?

www.zazzle.com/funkart

ematson

Posted: Thursday, October 15, 2009 2:47:36 PM

Groups: Zazzle Admin, Zazzle Employee

Joined: 8/12/2005
Posts: 1,005

hi funkart,

your store is now fixed.

here's what happened. we had two competing bugs that masked the real underlying issue. now that the bugs are fixed, layouts are messy. if this is happening to you, there are a couple ways to fix it.

1) If you do not have advanced skinning turned on, please click the “update your store with the new navigation” link on http://www.zazzle.com/my/gallery/content . This will reset the settings you have made on this page already, so you should be prepared to change them again after upgrading.

2) If you have advanced skinning turned on, then go to the Advanced tab on http://www.zazzle.com/my/gallery/content , and look for the xml for the homepage:

<z: page id="home" title="Home" navigable="true" visible="true" template="maintemplate">
<z:content placeholder="contentpane">
<z:module name="homecontent" visible="true" />
<z:module name="toppicks" visible="false" />
<z:module name="categoriesgrid" visible="true" />
<z:module name="homeproducts" visible="true" />
<z:module name="commentwall" visible="true" />
</z:content>
…
</z: page>

… and add target=”products” on the categoriesgrid module:

<z: page id="home" title="Home" navigable="true" visible="true" template="maintemplate">
<z:content placeholder="contentpane">
<z:module name="homecontent" visible="true" />
<z:module name="toppicks" visible="false" />
<z:module name="categoriesgrid" visible="true" target="products" />
<z:module name="homeproducts" visible="true" />
<z:module name="commentwall" visible="true" />
</z:content>
…
</z: page>

Funkart

Posted: Thursday, October 15, 2009 7:19:46 PM

Groups: ProSeller

Joined: 11/19/2008
Posts: 378
Location: Denver

Its looking great now.

lets hope it stays this way.

Thanks for your help.

ArmyMomCreations

Posted: Tuesday, October 20, 2009 12:02:05 PM

Groups: ProSeller

Joined: 3/31/2008
Posts: 552

I need help E-

I changed the code as soon as you posted it and a lot my products still aren't visible when clicking on my main store thumbnail images.

I see all my products when I'm in "My Zazzle", "Products", then clicking my thumbnails but as far as customers seeing everything I have in my store after clicking the thumbnails, nope, the products just are not there.

I have mine set to "Show full Categories" and "Don't show Products" on my main store page. And under "Other pages" I have it set to "Show full Categories", but all my products still aren't showing. I'm just lost now.

Thanks in advance e-

Wanda

cuteunion

Posted: Tuesday, October 20, 2009 2:24:16 PM

Groups: ProSeller

Joined: 5/29/2008
Posts: 21

ematson wrote:

here's what happened. we had two competing bugs that masked the real underlying issue. now that the bugs are fixed, layouts are messy. if this is happening to you, there are a couple ways to fix it.

Thank you for posting this. I had been struggling with this since last week and Zazzle Support couldn't help me. This has fixed it for me.

This is a widespread problem; I've seen many stores with these broken category pages. Zazzle should to add this code to all stores using the advanced skinning.

cuteunion

Posted: Tuesday, October 20, 2009 2:28:51 PM

Groups: ProSeller

Joined: 5/29/2008
Posts: 21

BTW, it's nice that this thread is a sticky because it's so important, but I suggest you change the subject from "I need your help" to something more descriptive. I would have never found this if someone else hadn't posted a link in another thread that I started.

doonidesigns

Posted: Thursday, October 22, 2009 7:05:37 PM

Groups: ProSeller

Joined: 11/28/2003
Posts: 382

ahh thank you! I almost just threw my laptop out the window!

cooltees

Posted: Thursday, November 12, 2009 7:27:19 AM

Groups: ProSeller

Joined: 6/15/2007
Posts: 27

Sally, I can't find the navigation link Matt refers to in the post...do I just revert to the default setting. I don't push any buttons until I am sure. Experience is a great teacher.

pinkpig3

Posted: Monday, November 16, 2009 4:28:12 AM

Groups: Member

Joined: 5/20/2009
Posts: 43

Please help- please!
I have been trying so hard to fix my categories folders so that when clciked on display all products- and I tried support, tried another forum yesterday, and tried your instructions above-
I have made such a mess- everythings gone wonky(I even saved all the original code so I could paste back in if i messed up- but it wont validate! I dont understand- wish I hadnt touched the adbvanced area- I have learned a hard lesson
I am terrified I will lose my whole site if I do any more-
anybody?
I'm really in a panic.

Mabel

pink pig

pinkpig3

Posted: Monday, November 16, 2009 4:33:47 AM

Groups: Member

Joined: 5/20/2009
Posts: 43

If someone at Zazzle has just sorted this-THANK YOU!!!
I was given a new option o update navigation- so I clicked yes- and all is now well- thank you thank you thanks you!
pink pig

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