Groups: Member
Joined: 7/25/2011
Posts: 5
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I went through and changed all my royalty rates yesterday in anticipation of today's monthly rollover (when Zazzle does their mass royalty update) but I haven't seen any changes yet. I'm waiting until the prices update so I can send messages out to all my customers that prices have dropped to try to boost sales before the end of the month (and I promised everyone a price drop on today's date so I'm hoping Zazzle doesn't turn me into a liar :-/).
Has anyone else seen their royalty rates update yet? If so, what part of the world are you in?
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Groups: Member
Joined: 7/25/2011
Posts: 5
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UPDATE: Just to check everything, I went through a sampling of my products and it looks like Zazzle *LOST* all of the changes I did yesterday and set everything to my default royalty rate (which I DID NOT WANT) instead of the individual rates I had set everything to.
Not only that, Zazzle lost a bunch of settings on my posters (allowed sizes) so I had to go back in and change all of those manually back to what they were supposed to be.
* ZAZZLE?!? You're screwing up potential sales and making me into a liar in front of my customers!!!
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Groups: ProSeller
Joined: 5/19/2010
Posts: 3,603
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A while ago they set it so that Royalty Changes/updates only happen once a month. (I forget what date.) Do a search on "royalty updates" to verify this (it seems to be the 20th of the month) see for the "wait" time, etc.: http://forum.zazzle.com/gallery/royalty_changes_dont_stick
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Groups: ProSeller
Joined: 12/3/2010
Posts: 1,477
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Quote:A while ago they set it so that Royalty Changes/updates only happen once a month. (I forget what date.) It's today (the 20th), I made some changes in advance and it seems to have taken effect now - although by sheer accident I found one still at the old royalty, there may be more but I'm not going to trawl through everything to find out (and it may have just been missed by me when I was making the changes). Steve.
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Groups: ProSeller
Joined: 4/22/2009
Posts: 1,019
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Steve Crompton wrote:Quote:A while ago they set it so that Royalty Changes/updates only happen once a month. (I forget what date.) It's today (the 20th), I made some changes in advance and it seems to have taken effect now - although by sheer accident I found one still at the old royalty, there may be more but I'm not going to trawl through everything to find out (and it may have just been missed by me when I was making the changes). Steve. Yes I've seen changes in one of my stores that I prepared yesterday and all other pricing in that store seems stable. However I've been battling to change my tee prices in my main store for two months now, it's a real mess with some prices changing and others still stuck at my original markup despite being changed twice. 
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