Changed product category but not appearing
MrDoodle
Posted: Thursday, June 21, 2012 1:56:13 AM
 Zazzle Proseller
Groups: ProSeller

Joined: 11/5/2009
Posts: 78
Hi... I decided to re-org my products based on design. So far, I've created 3 sub categories, naming them after the titles of my design. I then moved them from the main category into the sub-category. I see that they have moved when looking at the products in my account, but they don't appear "live" in my store. How long before the category change takes effect or have I done something wrong?
Steve Crompton
Posted: Thursday, June 21, 2012 2:02:23 AM
 Zazzle Proseller
Groups: ProSeller

Joined: 12/3/2010
Posts: 1,608
It takes a while, probably around 24 hours(!)...don't try moving them again in the meantime or the countdown starts all over again!

Steve,
MrDoodle
Posted: Thursday, June 21, 2012 6:02:56 AM
 Zazzle Proseller
Groups: ProSeller

Joined: 11/5/2009
Posts: 78
Steve Crompton wrote:
It takes a while, probably around 24 hours(!)...don't try moving them again in the meantime or the countdown starts all over again!

Steve,


Thanks Steve. I actually DID do it again an hour later, thinking I screwed up the first time! But now it's appeared!
MrDoodle
Posted: Thursday, June 21, 2012 6:08:04 AM
 Zazzle Proseller
Groups: ProSeller

Joined: 11/5/2009
Posts: 78
Another question... when I mark several products and change their category, are they MOVED to the new category or are they COPIED? I notice that the products I moved now appear in BOTH the main and sub category. Do I need to manually delete them from the original category?
Gina Lee Manley
Posted: Thursday, June 21, 2012 6:12:32 AM
 Zazzle Proseller
Groups: ProSeller

Joined: 7/30/2007
Posts: 3,371
Location: Greenville, SC
Products will appear in both Parent, and Sub, categories. If you delete from the Parent, you will completely delete the product from your store.
MrDoodle
Posted: Thursday, June 21, 2012 6:41:32 AM
 Zazzle Proseller
Groups: ProSeller

Joined: 11/5/2009
Posts: 78
Gina Lee Manley wrote:
Products will appear in both Parent, and Sub, categories. If you delete from the Parent, you will completely delete the product from your store.


Okie Dokey Gina Lee Manley... Thanks ever so much! Grin
Maz
Posted: Thursday, June 21, 2012 6:51:42 AM
 Zazzle Proseller
Groups: ProSeller

Joined: 12/3/2008
Posts: 3,585
Everything always shows at the top level, because the system uses filters. I.E. when you click on the view all products link everything shows. If you click on a category everything is filtered out except what is in that category. If you have a subcategory everything is filtered out except what is in that subcategory.
MrDoodle
Posted: Thursday, June 21, 2012 2:29:27 PM
 Zazzle Proseller
Groups: ProSeller

Joined: 11/5/2009
Posts: 78
Thanks all... learning pretty quickly with so many helpful folk here!!! Cheers! Grin
Users browsing this topic
Guest


Forum Jump
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.
Print this topic
RSS Feed
Normal
Threaded