Cannot Create New Store..
antiquechandelier
Posted: Sunday, June 30, 2013 5:08:03 AM
 Zazzle Proseller
Groups: ProSeller

Joined: 5/2/2009
Posts: 13
Sorry to everyone in advance if this topic is very old and resolved, however I had a problem this morning trying to create a new store within my existing account. The CAPTCHA isn't working, and I have tried with many different browsers. I have found a forum topic relating to this issue, however it was from November last year. Does the problem still exist?

Thanks
antiquechandelier
Posted: Sunday, June 30, 2013 5:17:01 AM
 Zazzle Proseller
Groups: ProSeller

Joined: 5/2/2009
Posts: 13
Anyone?
dreamNwish_Photo_Art
Posted: Sunday, June 30, 2013 5:24:28 AM
 Zazzle Proseller
Groups: ProSeller

Joined: 9/24/2009
Posts: 5,039
antiquechandelier wrote:
Sorry to everyone in advance if this topic is very old and resolved, however I had a problem this morning trying to create a new store within my existing account. The CAPTCHA isn't working, and I have tried with many different browsers. I have found a forum topic relating to this issue, however it was from November last year. Does the problem still exist?

Thanks


I haven't tried creating a new store, but, maybe it has something to do with the name of the store in the URL.
I've read that the Captcha function won't work when one is trying to register a new store's name because it's already taken.

The most recent post that I read about this was posted just days ago.
antiquechandelier
Posted: Sunday, June 30, 2013 5:26:27 AM
 Zazzle Proseller
Groups: ProSeller

Joined: 5/2/2009
Posts: 13
Thanks for letting me know- I guess I will have to search for the store in the actual zazzle url. When I listed my new zazzle store name, it said it was available in the text box, but maybe that is not entirely true.
antiquechandelier
Posted: Sunday, June 30, 2013 5:28:25 AM
 Zazzle Proseller
Groups: ProSeller

Joined: 5/2/2009
Posts: 13
The store name doesn't exist, and it still will not let me create it. Weird.
dreamNwish_Photo_Art
Posted: Sunday, June 30, 2013 5:43:22 AM
 Zazzle Proseller
Groups: ProSeller

Joined: 9/24/2009
Posts: 5,039
antiquechandelier wrote:
Thanks for letting me know- I guess I will have to search for the store in the actual zazzle url. When I listed my new zazzle store name, it said it was available in the text box, but maybe that is not entirely true.


You're welcome.

I also read that if the store is hidden, the name won't show in the URL and will seem available, so that may be the case, or maybe it's just a glitch.

Good luck!
RGebbiePhoto
Posted: Monday, July 01, 2013 10:22:31 PM
 Zazzle Proseller
Groups: ProSeller

Joined: 1/18/2010
Posts: 605
Location: Las Vegas
Change the store name. That's the only way to get it to work.

99% of the time it is because the store name is not available. Once you change the name up, it will work. There are hundreds of thousands of stores on the site by now. It's just like email addresses. If you aren't original, then a slight alteration may lead people to believe you are someone else. So change it up. You don't want to come out with a name similar to someone else's, anyway, do you? Besides, if you come up with a name similar to mine, for instance, I might make a fuss about it, and that's a headache you don't need.
my_shoppe
Posted: Saturday, July 06, 2013 12:24:52 PM
 Zazzle Proseller
Groups: ProSeller

Joined: 12/29/2009
Posts: 190
The store name IS available. I tried it in the URL, and it says it is available in the create page, but when I try the captcha over and over again, I receive the message »There was an error in opening your store.

I'm using Mac OS X v10.6.8 and Safari.
AugieDoggyStore
Posted: Saturday, July 06, 2013 12:28:58 PM
 Zazzle Proseller
Groups: ProSeller

Joined: 11/9/2011
Posts: 3,537
my_shoppe wrote:
The store name IS available. I tried it in the URL, and it says it is available in the create page,


The store is probably hidden. That's why the name looks like it's available when it isn't.
my_shoppe
Posted: Sunday, July 07, 2013 8:04:16 AM
 Zazzle Proseller
Groups: ProSeller

Joined: 12/29/2009
Posts: 190
If this is the case, zazzle should indicate that the name is taken or hidden so you won't keep repeating captcha over and over which is frustrating. I think this may be a bug since when I try the name in the URL it takes me to http://www.zazzle.com/gifts .
AugieDoggyStore
Posted: Sunday, July 07, 2013 8:22:26 AM
 Zazzle Proseller
Groups: ProSeller

Joined: 11/9/2011
Posts: 3,537
my_shoppe wrote:
I think this may be a bug since when I try the name in the URL it takes me to http://www.zazzle.com/gifts .


I doubt it's a bug. Every person who reports this issue is able to create a store once they try a different name.
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