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Joined: 9/8/2008
Posts: 277
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When switching from 24oz to 32 oz the image is getting cropped in the display. This one recently sold, I hope they bought the 24oz, because on the 32oz the image is getting cropped. http://www.zazzle.com/rack_em_up_water_bottle-12630656163286491024oz  32oz 
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Groups: ProSeller
Joined: 9/8/2008
Posts: 277
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Ok, going to bring this back for some attention since my product that was ordered was just pulled from the MP because of parts of the image were outside of the printing area. Exactly as I described above as soon as it was ordered, before they even knew about it.
And I just tested the following, the images scale correctly during product creation if you switch back and forth from 24oz to 32oz. But if you switch sizes AFTER the product has been posted for sale, then the image does not get scaled correctly.
At first it works, then it doesn't.
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Groups: ProSeller
Joined: 2/10/2011
Posts: 1,163
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Did you try to use the "resize to fit" button? I found this seemed to work for some products. Not sure about the bottles, though …
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Groups: ProSeller
Joined: 9/8/2008
Posts: 277
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"resize to fit" option is only available if the customer clicks "customize". If they use the default "choose your size and color" that is available from the MP, the image scaling goes crazy.
And I just test this. I clicked "customize" on one of my bottles in the MP, changed the size to 32oz and clicked "resize image to fit". Doesn't work.
Getting and image to fit correctly on a 320z ONLY works during product creation. I've tested several of my bottles that are in the MP and the image scaling is wrong when changing from 24oz to 32oz.
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Groups: ProSeller
Joined: 12/3/2010
Posts: 1,437
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I've noticed this with other stuff as well, skins for example.
Steve.
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Groups: ProSeller
Joined: 9/8/2008
Posts: 277
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Quick update:
I just tested on the bottle that was made hidden by the Content Management Team, and after I clicked Customize and then switched to the 32oz bottle (like the customer ordered) the image scaled correctly.
Should I un-Hide the bottle (it looks fine in the default 24oz) or do I let CMT do it since they are the ones that made it Hidden?
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