ex iPhone 4 'Tough' cases issue
poppycock_cheapskate
Posted: Friday, September 14, 2012 9:03:41 AM
 Zazzle Proseller
Groups: ProSeller

Joined: 2/18/2012
Posts: 458
I noticed that iPhone 4 cases designed for the 'Tough' version still have the name tough in the auto appended title after being transferred to the 'Barely There' - not ideal but not a huge issue...BUT, I've realised today that these same cases do not appear in the 'Barely There' category when using the department navigation, in fact they disappear as soon as 'Universal' is clicked. Apparently the system still sees them as 'Tough' versions...this needs to be fixed.

Steve.
TheZazzleForum
Posted: Friday, September 14, 2012 12:25:20 PM
Groups: Administration, Zazzle Admin

Joined: 11/7/2009
Posts: 2,927
Thanks for the post. This is a known issue and will be resolved at some point next week.

The Zazzle Team
poppycock_cheapskate
Posted: Friday, September 14, 2012 12:35:09 PM
 Zazzle Proseller
Groups: ProSeller

Joined: 2/18/2012
Posts: 458
Brilliant - Thank You!

Steve.

EDIT: I've turned off the department navigation in my stores now, so anyone wanting to see what I'm talking about won't see it in my stores.
poppycock_cheapskate
Posted: Wednesday, September 19, 2012 2:32:12 PM
 Zazzle Proseller
Groups: ProSeller

Joined: 2/18/2012
Posts: 458
Ok, so now they've been transferred to the 'Vibe' (which I think they were supposed to be transferred to in the first place), but they do not fit (which has already been pointed out).
This; http://www.zazzle.com/steampunk_vintage_timepiece_1b_case-179910684008856054
is one of my designs on a 'Barely There' case.
This; http://www.zazzle.com/steampunk_timepiece_1b_iphone_4_tough_cases-179657172277014123 is my old 'Tough' version of the same design transferred to the 'Vibe'. In product view the design is enlarged and shifted to the right (it's also still called a 'Tough' in the title).
I sold one of the 'Barely There' versions of this case on the 15th of this month and the customer chose the 'Vibe' version from the 'Style Options' panel - she apparently did not customise it and so I imagine it will be returned.

Steve.
Users browsing this topic
Guest


Forum Jump
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.
Print this topic
RSS Feed
Normal
Threaded