Groups: Member
Joined: 1/9/2008
Posts: 11
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When I upload an image for a binder, the pretty heavy file goes in in a sec and then when I try to create a product (binder) it turns out it is just a thumbnail on the binder. This makes sense given the fast upload, but does not really work. I mailed staff a couple of days ago, but have not received any reaction so far.
Any help or suggestions appreciated!
Thanks!
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Groups: ProSeller
Joined: 11/28/2003
Posts: 385
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what size are you making your files? If you are following the template guidelines, that sounds really weird. I have had no problems with binder images. Hope it gets worked out for you!
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Groups: ProSeller
Joined: 9/21/2008
Posts: 2,480
Location: Wisconsin
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The image sizes needed to create binders are fairly large. What size pictures are you uploading?
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Groups: Member
Joined: 1/9/2008
Posts: 11
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Thank you for your reactions!
I have sizes 7950 x 3639, which in my view is large.
So normally this also would take quite a while to upload, not just half a second.
Staff now responded I should just enlarge it, but I fear it will be lousy quality ...
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Groups: Member
Joined: 7/30/2007
Posts: 648
Location: Lake Norman Area
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That is the size that I use (7950 x 3639). When I make a binder, I do not insert the image with the pop-up box that appears initially, or else I get the thumbnail size. I cancel that box and upload the image by clicking the add image button and then I just need to hit the fill button once and everything is ok.
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Groups: Member
Joined: 1/9/2008
Posts: 11
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Thanks! I guess I finally figured out what it does: it says it has loaded the image, but it keeps loading even though the window says upload complete 100%. I will try your method of adding the image, thanks! :-)
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